Hotel Dengan bar di Tuamasaga, Samoa

I had a pleasant stay at Sheraton Samoa Aggie Grey’s. The room was spacious, clean, and comfortable, and the staff were warm, friendly, and welcoming throughout my visit. The breakfast buffet also offered a great variety, making for a lovely start to each day. The only downside was finding several cockroaches in my room, which unfortunately took away from an otherwise enjoyable experience. I hope this is something the hotel addresses, as the service and facilities have the potential to make for an excellent stay.

I arrived at 2am from a late flight and checked in. The room looked relatively clean but there was an ambient smell of sweat/BO. I went to have a shower and at 2:30 discovered that the hot water barely worked. I was there 2 more nights and the hot water worked then, so maybe they switch it off or turn it down late at night but either way it’s something to be aware of. When I went to sleep I discovered that the ambient smell was coming from the pillows. They smelled absolutely disgusting. I had to put a polyester swimming shirt over the one I was using to block the smell out. This meant I could no longer use that shirt because it was soiled. When the housekeeping came to make up my room the next day, they took away the used towels and did not replace them. I was staying in a room meant for 2 people but I was only 1 person so maybe that’s why they felt justified in only giving me half as many towels. I called the front desk to see if I could get more and they seemed really reluctant to give me more. They said we will pass it on to housekeeping who will pass it onto laundry who might be able to give me more towels. When I asked how long that would take they wouldn’t say. They eventually gave me one more floor towel, and no extra bath towels as I had requested. This was disappointing. Lastly, there were a few small flies in the bathroom, and the breakfast was decent but not exceptional. I am not sure what other hotels in Samoa are like, but this one was not very good. I was unaware before arriving how hot and humid it is, and it is unsurprising that previous guests would return to their rooms extremely sweaty after being outside, however more needs to be done to address the effects of this. The pillows and bed linens need to be thrown away and replaced much more frequently. The location is excellent, being close to town, but I would try to go elsewhere next time. I did see lizards and a giant crab around the grounds though which I liked. It does seem that this hotel is really popular with other foreigners such as sports people, flight attendants, and retired couples, so perhaps my experience was an outlier. Yours may be different, but mine was not ideal.

My stay at Sinalei Reef Resort & Spa was absolutely amazing. The place is so beautiful, peaceful, and surrounded by lush tropical plants that make you feel completely connected to nature. Everywhere I looked, there was greenery, colorful flowers, and the calming sound of the ocean , it was the perfect place to relax and unwind. The staff were incredibly kind, helpful, and respectful. They always greeted us with warm smiles and went out of their way to make sure we had everything we needed. You can really feel how much they care about their guests. Every Wednesday night they host a Fiafia Night. The resort also offers some great tours, including an Apia Town tour, a Savaii island tour, and a South East Coast tour. We went on the South East Coast tour and got to see the To Sua Ocean Trench. Overall, Sinalei Resort & Spa is the perfect getaway for us looking for beauty, tranquility, and authentic Samoan hospitality. I can’t wait to go back!

I loved the hotel; it's meticulously maintained and clean down to the last detail, and the pool is fantastic. The hotel lobby is beautiful, decorated in a 1920s style, and is a lovely place to spend time reading or checking your phone. The location is perfect if you have a rental car; otherwise, you'll have to walk about 20 minutes or take a taxi to the city center, so I'm only giving this aspect a 3. The breakfast included with your stay is excellent and beautifully presented. I stayed in one of the cabins, and I loved the experience, but you should be aware that you might like it, as you won't have the same amenities as a room, and the bathroom and showers are shared (although very clean and comfortable). If you're unsure about this, or if you're traveling as a couple, choosing a room might be a better option than staying in a cabin. I should add that they helped me with booking the airport shuttle and the staff were very friendly at all times.

Very clean with a comfortable bed. Great service, and the location is quite good for me because I don't like living in the city. They dont have much on the breakfast menu; however, the papaya and coconut were good enough for me.

Lava was amazing! From the staff to the quality of the rooms … The location was also a bonus! Would 100000% recommend 🙌🏽

Beautiful location, but unfortunately very noisy accommodations The hotel is beautifully situated right on the beach, and we generally liked it. Sometimes, no matter how beautiful a place is, if people can't behave themselves, even the most beautiful spot loses its charm. Unfortunately, there was one major drawback that significantly impacted our stay: The small bungalows each consist of two units, which are unfortunately very noisy. In our case, there was a group of ten people in total, housed in the bungalows to our right and left, so we were practically in the middle of it all. It was extremely loud: doors were slammed, people talked loudly, and music was played. Even the snoring from the next room was clearly audible through the thin walls and doors. Relaxation was virtually impossible. We had originally booked four nights, but after only two nights, we decided to leave early because the situation had become unbearable. Fortunately, the hotel agreed to our early departure. However, we were less than pleased that they offered us a room change as a solution. We felt that we shouldn't have had to change accommodations; rather, the staff should have spoken to the group in question first to ensure more consideration and quiet. After all, we hadn't done anything wrong and simply wanted to enjoy our holiday. The food in the restaurant was also okay, although not entirely convincing, as the entire fish menu was unavailable. There were several large dogs on the beach. We love dogs ourselves and were happy about this, but those who are afraid of dogs should perhaps be aware of it. Despite everything, we would like to emphasize that the staff and the people at the resort were very friendly and kind. We felt very well cared for and are very sorry that the noise negatively impacted our stay.