Hotel Dengan breakfast di Tirana County, Albania

My stay at Jata Hotel in Tirana was absolutely exceptional. The service was outstanding – the owners are extremely helpful, kind, and show remarkable personal culture, making you feel at home from the very first moment. The terrace offers a wonderful panoramic view of the city, perfect for enjoying your morning coffee or relaxing in the evening. Breakfast was a real delight – the freshly baked croissants were simply delicious, and the coffee was rich and flavorful. It’s also worth mentioning that the value for money is excellent – for such a high standard of service, comfort, and hospitality, the prices are surprisingly low. I highly recommend this hotel – it’s a place you’ll definitely want to come back to!

It was very nice; the interior was quiet, and the exterior was beautiful. It seemed like a banquet or meeting was being held inside, but most people's English wasn't very good, so they couldn't communicate effectively.

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

Stopped for one night, the location is convenient, close to the bus station. The room is not big, there is a tea and tea. Big shopping center, 5 minutes by taxi, 20 walk. There is a restaurant at the hotel, but we arrived late and dinner didn't manage, the hostess is very social.

Good hotel, excellent location, good service, polite reception staff and maintenance man but: We were given a room facing an inner courtyard with scaffolding and construction dust and therefore also a sealed window with the inability to open for ventilation. We asked to move to a front room and were told that everything was taken and there was no room available at the front. An unacceptable answer to us because we booked the room two months in advance!!! And not on days close to check-in and therefore they could have reserved a front room for us in advance!!! The switch between the hand shower and the bucket faucet in the bathtub was broken. The maintenance man ”taught us” to first open a weak stream and then pull the exposed switch screw with our fingers so that water would flow slowly through the faucet and only then increase the stream. In short, discomfort in use and also irritation/roughness of the fingers when pulling an exposed screw - I got the impression that the problem is not new and the hotel simply ignores it instead of fixing it. Breakfast is varied and rich, but note that there is only black tea and only in a central kettle from which each length is poured into a glass. There are no teas of various types. There is only sugar and no artificial sweeteners, (by the way, in all hotels and restaurants in Albania there are no artificial sweeteners).

Central to restaurants and bars. Very close by to the town square. The only thing was during our stay, there was a blackout and whilst we were on the 6th floor we walked downstairs. However there were no emergency lighting in the stairwell and we had to use our mobile phone torch to guide us downstairs. WiFi took 24 hours to resume back to normal which was a little bit annoying when we required it for us to check-in our flights as we were going to depart soon. Other than that, we had a good time in Tirana.

＞Reception quite unprofessional a bit rude Breakfast very poor Parking extra 5 euro which I did not know I do not prefer and do not advice for next time

Overall this hotel is fantastic. Location is good, room is spacious and comfortable, many ammenities and the staff is all lovely. Unfortunately whoever cleaned my room didn’t do it very well. There was a used hairtie on the armchair and garbage between the bed and window so I didnt want this person touching my things so left the do not disturb on. Also when I booked the room it said I would have a balcony but I didn’t. I asked about changing to a balcony room but was denied. Alda went above and beyond with her service helping me set up things outside the hotel. She is a gem.

There are a lot of minuses, let's start with the main ones. If you are a blonde, please wear a cap if you go to the pool. I have an ash blonde that I have been trying to achieve for many years, but after their pool my hair turned green. I don't know what they add to the pool! At the time of check-in, when paying in $ cash, they told me that we accept either local currency or €. I decided to pay by card, but the hotel took an extra $30, I didn't notice right away, but as soon as I noticed, I wrote to technical support. When technical support contacted the hotel, the hotel denied that they took an extra $30 from me. Despite the fact that I have a receipt for payment for $30 more and a bank statement. They denied that they took $30 from me, despite the fact that I have all the evidence. When I personally went to the reception to sort it out, they told me that it wasn't them who took $30, but they should have taken $30 because they were converting from dollars to euros from euros to their local currency and this conversion would cost $30. But supposedly the bank was billing me this amount, not the hotel itself, although the bill itself was billed on behalf of the hotel. I didn't like that at all. There were no slippers in the rooms, by the way, they didn't deny that they didn't have slippers. Very strange behavior from the staff. Their breakfasts only last 2 hours and cost €10, but for some reason the breakfast is extremely meager, it's easier to have breakfast for the same amount in a nearby cafe.