Hotel berhampiran Pusat Bandar Cairns,Cairns100% pelancong memilih kawasan ini
PPengguna Tetamu2026.02.04
Well, I’m highly disappointed. What you see in the pictures is not what you actually get at the place. The hotel is old, and so are the rooms and bathrooms.
Breakfast for $25 is a joke—there’s almost nothing to eat. The temperature was 17°C, which is freezing. I asked the staff to turn it off, and so did another Asian lady, but it was impossible because, as they said, “it’s centrally controlled.”
I also had to pay extra for an upgrade just to get into the room before the original check-in time. The room itself was not upgraded at all—I basically only paid for early check-in, which is fine, but that should have been clear.
The plus is the staff at the reception desk.
Great hotel.
Took me a while to figure out how to use the tv.
The pool was great although on the cooler side.
Half the lights in the pool room didn’t work so half was quite dark. I didn’t like it but it didn’t stop me swimming
The view from the room was stunning
Hotel berhampiran Pusat Bandar Cairns,Cairns100% pelancong memilih kawasan ini
Jjilijinggao2025.07.17
We enjoyed the stay, the apartment was clean and had good facilities including washing machines, dryers and dish washer. It is in walking distance to waterfront, supermarket and good restaurants.
Hotel berhampiran Brisbane Airport,Eagle Farm28.9% pelancong memilih kawasan ini
PPengguna Tetamu2026.01.17
A very comfortable stay with friendly and helpful staff.”Clean, well-maintained rooms and a pleasant atmosphere throughout the hotel.”
Great location and excellent service — we would happily stay again.”
Everything was well organised and made our stay enjoyable.
I would highly recommend recommend this hotel.
Shout out to the restaurant staff. They made our stay even more memorable considering my situation at the time . Thank you
Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.
What can I say, this place is quiet clean and seems to be newly built or not that old. We got the studio with a kitchen and that worked really well for us with cooking breakfast. Quick and easy check in and check out. We would stay here again if we came through again.
Very pleasant stay at mantra mackay stayed on 3 occasions first 1 night then 5 nights then another 1 night every stay very pleasant also stayed at mantra airlie beach and legends surfers paradise would recommend all 3
Sangat Baik
88 ulasan
8.3/10
Harga bermula
SAR 456
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Queensland
Terokai Ulasan Tetamu Hotel di Queensland
Lihat semua
9.0/10
Great
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
AAnonymous UserThis is a hotel that up to standard - it may not be the best in the world but I believe it is one of the best in Cairns.
The location is a bit far - it take a good 15 mins walk to likely everywhere in Cairns city center. However it is one of the newest hotel in the town and could give you a good and fair service. The buildings in the hote and the pool is beautiful. When you walk around the town you will find all big brands hotel in the world but they all looks like historical buildings.
SSunsanrenMy personal experience staying here was great.
Pros:
1. The corner floor-to-ceiling windows offered fantastic views and natural light.
2. The hotel's Wi-Fi was fast and had excellent coverage.
3. The buffet breakfast offered a good variety and quality, even having xiao long bao (soup dumplings).
4. Although the room was small, it was well-designed, and all essential functions were met.
5. The bathroom also had great natural light, along with a full frosted floor-to-ceiling glass panel. If you're visiting in the summer, you could easily hand wash your delicates and hang them in the bathroom, using the sliding door to help air dry them. They'd be dry in half a day.
Cons:
1. Trip.com indicated that there was Chinese service available, but I specifically confirmed with the front desk, and the hotel does not offer it.
2. The bedside table in this room type was quite small, making space a bit tight for personal items (as shown in P5).
3. This room type didn't come with a proper chair and desk (but this wasn't a big issue for me).
4. The hotel is located on a small peninsula, so you have to walk a little extra each time you go out.
GGuest UserThe location is 10 minutes walking distance from ciry cenrer and 8 minutes from bus station. They won't clean your room if the booking is less than 6 nights. The room size was reasonable with basic amenities. The AC was window type. You can store luggage after check-out.
TTaishanshendiaoxialvHotel location: Super convenient, right outside is George Square and Queen Street. You can even see the clock tower of the square from your room. Truly irreplaceable.
Hardware facilities: The space isn't huge, but the facilities are quite complete. Although it's an old hotel, the cleanliness is still good.
Service: We stayed for 2 nights and noticed there was only one bottle of milk. We told the staff, and they immediately brought a whole pack, which was great.
However, the bathroom fan was broken. We called maintenance, and they came to look at it but couldn't fix it on the spot, saying they'd come back the next afternoon. But when we returned to our room late the next evening, it still wasn't fixed, and we weren't informed why. This needs improvement.
Hotel di Brisbane Central Business District, Brisbane
Harga satu malam bermula:SAR 446
8.9/10
Very Good
GGuest UserVery comfortable night sleep, room was clean staff were helpful.
Please note the lift is currently under construction so you may need to use the stairs, the stairs are not suitable for children as they have horizontal rails with large gaps. The restraunts buffet looked like it had a decent selection but we did not have it as it was $16each our two and three year olds.
GGuest UserActually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess.
So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out.
This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix.
My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.
GGuest UserThe concierge was extremely poor, drove in with my 7 seaters rented car, and staff simply ignored my existence - didn't even bother to come out to greet us nor offer any help with the luggage, even after telling him that I'll need help - zero awareness and zero service. The luggage trolley is simply an ornament. Excuse me, it's Marriott! Never in my life have i had to experience such an unwelcoming experience.
However, the receptionist (wearing spec) was the only person who gave my family a warm welcome, likewise the staff at the buffet. 👍
Hotel di Brisbane Central Business District, Brisbane
Harga satu malam bermula:SAR 766
9.2/10
Great
GGuest UserDay dream island is an excellent place for holiday. Manuel was excellent in front of the desk quickly called us after the room is ready. Also on the day manager was great and he gave us great sea view room. Immaculate room with great views. Also we went to infinity restaurant for the dinner and Martina who served us was exceptional. She recommended great cuisine which was authentic. Great place and great service.
GGuest User1. **Prime Location:** Just a 3-minute walk to the beach, with the G:link light rail station right at the doorstep. It's a 5-minute stroll to Cavill Avenue, a bustling pedestrian street packed with restaurants, bars, and convenience stores. A taxi to the airport takes about 25 minutes.
2. **Amenities & Experience:** Modern rooms, many with private balconies (sea or city views available). Features include an outdoor pool, spa, sauna, and gym. Dining options include Fables restaurant and Tales bar. Free and stable WiFi is provided. The downsides are that some facilities feel a bit dated, and street-facing/lower-floor rooms can experience noise from nearby bars on weekends. Parking is paid and limited.
3. **Service:** 24-hour front desk with multilingual staff who can assist with booking theme park tickets and excursions. Luggage storage is seamless. A credit card deposit is required at check-in.
4. **Ideal For:** Couples, families, and budget-conscious business travelers. During peak season, it's recommended to book an inner, higher-floor room in advance.
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