Hotel Dengan Breakfast di Guangdong, China

Hotel ini memang patut diberi pujian! Terletak betul-betul di hadapan pintu sempadan dan stesen keretapi. Kami menginap dua hari dan ibu saya setiap hari akan melihat orang lalu-lalang di bawah dari tingkap bilik. Hotel ini menyediakan perkhidmatan jemputan/hantar ke stesen secara percuma, sangat mudah. Walaupun kami tidak menempah sarapan, terdapat pasar raya di tingkat bawah, sangat senang. Semasa bertolak, kami tertinggal barang dan pihak hotel dengan baik hati membantu membungkus dan mengeposkannya kembali kepada kami. Sangat bagus!

The stay was pleasant. The staff gave excellent customer service which was friendly and helpful. The location to the hotel was convenient to parking and shopping.

A fantastic stay from start to finish. The hotel is modern, clean, and in a great location overlooking the Han River, very close to the ancient city. The rooms are spacious and quiet with very comfortable beds. The real highlight was the staff, JiaJia was incredibly friendly, helpful, and professional. Highly recommended for both business and leisure travelers. Will definitely stay here again on my next visit to Chaozhou.

Lokasinya hebat, dengan Jalan Pejalan Kaki Beijing Road yang sibuk di tingkat bawah. Memesan bawa pulang juga sangat mudah, dengan robot kecil menghantar dengan cepat. Ia juga sangat dekat dengan pintu masuk kereta api bawah tanah, menjadikannya sangat mudah untuk berjalan terus dari pusat membeli-belah ke pintu masuk kereta api bawah tanah pada hari musim panas.

Unbeatable location! Just a short walk to Sunwen pedestrian & the area by the bridge was beautiful at night. Hotel room was comfortable & as usual with Atour hotels trademark - we enjoyed the free laundry plus service buggy placing our wet clothes into the dryer & upon finishing - clothes were folded & returned to our room. This is a huge plus point for us as we have a very long trip. The only feedback I'd like the hotel management to take note is that the entrance to the hotel lobby is a few flight of stairs - you can see the photo here. For senior citizens, it is challenging to lift up our large bags. There was no one to help us to lift up the bags. A ramp by the side of the stairs would be helpful.

Very nice facilities and extremely comfortable bed. It’s high up and so you can see the edges of Macau. Classic Chinese buffet breakfast but it sure was satisfying. Short walk from both Gongbei Port and various types of Zhuhai night life. The train station is also 15 minutes away! The only real complaint was the staff, one of which didn’t seem to be able to change the speed of their speech so I could understand, and the other who - despite doing so with an impeccably friendly smile - wouldn’t stop trying to tell me about some sort of promotion(?) despite insisting I was about to be late for my train.

Staying at the hotel during the typhoon turned out to be a smart decision. While the entire city was shut down due to the severe weather, the hotel remained operational, with its restaurant open and serving delicious meals. I thoroughly enjoyed my time there, despite the storm outside. The hotel had reinforced gates designed to withstand strong winds, which made me feel incredibly safe. The atmosphere was surprisingly cozy, and I appreciated the staff's efforts to ensure guests were comfortable and well-fed. I definitely plan on returning for another stay in the future!

Pullman Hotel Zhu Hai, a hotel you never want to miss. We did a Staycation at this hotel for my wife's birthday, which brought many surprises. The rooms were spacious with warm decorations for the celebration. The staff are amiable take care of our needs. Special thanks to desk manager Jackie and Elena for their relentless hospitality throughout our stay. Thank You, Pullman Hotel.

You’re staying right next to Macau if you stay here, which is pretty cool because, like me, you can literally walk to Macau, if you’d like. 😊 The room was clean and nice, and the staff were very helpful even though they didn’t speak English. We communicated using a translator.

因為深夜抵達，訂好房間直接聯繫了管家uki，溝通了房間需求，到酒店時一切都準備好了，非常滿意。但是有個小插曲，外賣小哥讓我們下樓拿外賣，長途奔波實在太累了想讓酒店送上來（酒店有這項服務，而且有送餐機器人），保安讓小哥通知我們聯繫前台，我們跟前台溝通好之後，左等右等沒等到，外賣小哥又來催我們，我們説放保安那兒吧，保安不給放，也不接電話，也不告訴小哥應該放哪兒，也不讓小哥放前台，不知道為什麼跟小哥槓上了，拒不溝通解決問題。我老公有點兒急了要下去看看，我説你別去了我去吧，喊了大堂經理一起。結果大堂經理的態度更讓我迷惑，他説他們沒有及時去取是因為他們剛剛接到電話，對於我的訴求表示明白，説外賣小哥跟保安應該是有些口角。但是沒有教育保安，而是給我上了一課，告訴我應該怎麼去符合酒店標準的訂外賣。我正常下單寫了房間號，最後還被教育了。酒店設施不錯，周邊景色及環境都可以，管家uki也非常好，明明不是她的錯一直表示抱歉。但是最近兩次入住大堂經理、服務人員、保安的服務都不專業，存在跟客人甩臉子、矛盾轉嫁、不提升自身服務而去要求客人的情況。