Hotel Dengan Sarapan pagi di Valle Del Cauca, Colombia

I recently spent two weeks at this hotel and totally loved it. The staff is friendly and kind, the rooms are nice and modern, the rooftop lobby area is super cool, the location across the river is very pretty and it is completely safe. The breakfast is nice and the offerings for meals in the late afternoon/night are good. They have other services like laundry and good taxis are also available,

酒店一樓大堂裝修豪華氣派，但房間比較成舊

This hotel is located on a VERY busy street; luckily, they have a private garage. The rooms are super small for a party of two. So small that they improvised a closet with two pieces of wood in the corner of the room. The beds are SUPER uncomfortable. You literally feel like you are sleeping on the floor. Our first night, we contacted the front desk at 2 a.m. to complain about the beds and to request another room, and they confirmed that all beds are the same and that they have received plenty of complaints about the same thing. The buffet breakfast was a joke. Cold food, no flavor, and not enough variety—I will not recommend this hotel and will definitely not stay there again!

This is a delightful hotel in the middle of everything in Cali. I had spent several days at a higher priced hotel nearby and then moved to Obelisco and found I enjoyed the Ovelisco much more. It is very economical with comfortable rooms and friendly staff. I didn’t go to the pool at all but the breakfast was a nice touch. This is a high quality hotel at a price you can afford. My only gripe is the need to sign up ahead of time for the pool and sauna. This is just silly and inconvenient for guests.

This is my second time in the Hotel Spirito by Spiwak. I had to come back again because of the perfection that this hotel has. And this time, I am already staying like two months. And I brought all my workers to rest in this hotel. It is amazing place for vacation, and at the same time, perfect place for business. It has good Wifi, atmosphere is fresh, interior design is very nice, room is very clean, fitness center is well prepared, swimming pool is well made with the food delivery service, breakfast has variety of foods with freshness, and the staffs are attentive and passionate. Especially the manager Mr. Gustavo is always willing to help in anything I need with full of his passion. He is not just passionate but professional in serving the visitor. Because of his kindness and profession and passion, I will definitely come back here. I would recommend this hotel to all of my people.

Juan Jose.. You cannot come to this hotel without checking out Juan ... Best bartender in the city very energetic and very helpful... By the way he speaks English.. Helped us with translation as well directed us to great area in Cali.... The cocktail was awesome

房間很好，就是晚上有歌舞表演有點吵。但是各方面都方便，樓下有購物中心。很多吃的。商店，百貨，不遠處還有超市。房間裏沒有飲用瓶裝水。

We had a lot of expectations since we were staying at a Marriott Hotel, but the experience was very disappointing. Both of my husband and I are Colombians. Cali is my husband’s hometown and we went in a leisure trip for a few days with our 9 month old baby. Everything went well the first couple of days, then all went downhill. I called the spa to book a massage and right after providing the available times, she told me the price in USD which I found odd since I’m in Colombia and she could tell by my accent that I’m local. Mind you, $180 usd for a relaxing massage at an exchange rate of $4600 COP (the official exchange rate was $4200 COP that day) I found it extremely expensive and decided not to take it. The next day I tried to order room service, because my baby was taking his nap and called a few times - no answer - called the lobby to see if they could transfer the call and nada. So at the end had to wake up my baby and go downstairs to have breakfast in one of the restaurants. Went to the lobby and told the front desk (Sebastian) the situation. By the time we went back to the room it was already time to check out, so we packed and left the room on time. We got into the elevator and - oh surprise - we got stuck! We were trapped in the elevator with our luggage and a 9 month old baby FOR AN HOUR. After many “please remain calm” when they finally open the elevator the only thing we heard was “let me help you with the stroller” … what? No apologies at all! (I’m not saying it was their fault) but they could’ve opened the elevator way sooner. It was a matter of grabbing the keys and open the doors with the keys, there was no rocket science there. Finally it was time to check out but little did we know what we were going to find out in that bill. They had the audacity to charge breakfast TWICE for our baby. The baby who only takes a few bites from our own food had to pay $260.000 COP. Never heard something more ridiculous in my life. I’m not sure if all this bad service had to do with the fact that we were on the “friends and family” rate. I really hope not. Good customer service has to be at the same level for all guests. They don’t realize all those things hurt the Marriott brand, or they just don’t care. Anyway, I just hope management takes all this into consideration and change it for the future because at least for us, this was the first and last time staying in that hotel.

酒店一樓大堂裝修豪華氣派，但房間比較成舊

This is a delightful hotel in the middle of everything in Cali. I had spent several days at a higher priced hotel nearby and then moved to Obelisco and found I enjoyed the Ovelisco much more. It is very economical with comfortable rooms and friendly staff. I didn’t go to the pool at all but the breakfast was a nice touch. This is a high quality hotel at a price you can afford. My only gripe is the need to sign up ahead of time for the pool and sauna. This is just silly and inconvenient for guests.

Juan Jose.. You cannot come to this hotel without checking out Juan ... Best bartender in the city very energetic and very helpful... By the way he speaks English.. Helped us with translation as well directed us to great area in Cali.... The cocktail was awesome

This hotel follows a strict covid 19 protocol. Excellent service, everything is clean, awesome location! One block away from Chipichape mall, and one block away from a big supermarket (La 14) It's on the North side of the city which is very convenient for traveling.

Qué lugar más cómodo y placentero. Sus espacios lo hacen un lugar único y especial. El confort de su cama y los linos hacen que uno quiera llegar a hosped**** luego de estar por fuera del hotel. A todo el equipo gracias por hacer de mi estadía pasajera un momento único y especial.

Service was pristine! Perfect location, in Peñón area and close to everything.

Aunque las instalaciones del hotel son excelentes, y tienen buena vista desde la piscina, la atención en la recepción es pésima, no tienen agua para beber en las habitaciones, llamamos a la recepción y tampoco tenían, por otro lado, para utilizar el agua caliente nos tocó esperar del primer día 3 horas para que nos la pusieran, y al siguiente día nos tocó bañarnos con agua fría porque nunca la colocaron, llamamos a recepción repetidas veces y nadie contestaba, por último para el precio tan elevado no manejan parqueadero ni hay parqueadero cerca hecho que dificulta que las personas con carro puedan estar plenamente cómodas ”Although the hotel's facilities are excellent, and they have a great view from the pool, the service at the reception is terrible. There's no drinking water in the rooms, and when we called reception, they didn't have any either. Additionally, we had to wait three hours on the first day to get hot water, and the next day we had to shower in cold water because it was never provided. We called reception repeatedly and no one answered. Lastly, for such a high price, they don't provide parking, nor is there any parking nearby, which makes it difficult for those with cars to be fully comfortable.”