Hotel Dengan Sarapan pagi di Catalonia, Sepanyol

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.

Stayed here pre cruise and after cruise out of barcelona, found the hotel to clean and our room was large.the room on our 2nd stay was a triple room with a large walk in shower. Great coffee machine in lobby and breakfast room and the breakfast was good with a lot of choice.nice little patio area at front of hotel which was nice to sit out in the sun with your coffee,also at the rear of hotel is a mall with numerous nice eating places.taxi from airport was around 10 minutes and cost €13 (uber), Uber from hotel to port was around €30.the train station is directly across the road and costs around €4.60 return to the city centre, you can also take the train to castelldefels where there is a massive beach although it is a 25minute walk from the train station. Castelldefels is also a nice town with lots of restaurants and it is only 2 train stops from the hotel. I would definitely stay there again.

O hotel é excelente, tendo poucos pontos negativos (veja a seguir). Ele é novo, moderno e funcional. A localização não é tão central para turistas, e o metrô fica a cerca de 10 minutos a pé. De toda forma, eu recomendo o hotel. Pontos POSITIVOS: - quarto grande, novo, moderno e bem equipado; - banheiro grande e funcional; - toalhas felpudas; - roupa de cama com tecido de qualidade; - muito bom café da manhã; - não tem carpete, e sim assoalho de madeira (mais higiênico e menos alergênico); - bom controle de ar condicionado; - pessoal atencioso, tanto o do café da manhã quanto o da recepção. Pontos A MELHORAR: - o sinal de wi-fi é instável e lento, caindo toda hora; - o papel higiênico poderia ser de melhor qualidade; - as fronhas dos travesseiros maiores não cobrem as laterais (ficam abertas), deixando a parte interna exposta, o que não é lá muito higiênico, já que apenas a fronha é trocada a cada novo hóspede (e não a parte interna); - faltaram os itens gratuitos de toalete, inclusive hidratante corporal, que é sempre útil quando se está na Europa; - poderiam deixar garrafas de água gratuitas no quarto (ou no espaço da recepção), como outros hotéis dessa categoria estão fazendo atualmente. É um item de primeira necessidade e não é custoso para o hotel.

An excellent place for a short stay. Clean, modern and chic impressing two discerning teenagers. Stayed in a top floor ensuite family room (with efficient air conditioning), facing the road with a small balcony. Good double glazing meant no traffic noise. We were there 2 nights and the room was tidied and serviced during our stay - a bonus which we didn't expect. All staff especially at reception were polite and very helpful. Good variety at continental breakfast buffet available from 8 to 11, suitable for early birds and late risers. Were able to leave luggage secuely free of charge when we checked out of room but had an evening flight. Only very minor quibble was the automatic light in the toilet that came on when you used it in the middle of the night, which woke others. Never worked out if you could disable it. Would definitely stay there again and am already recommending it to others.

We stayed in one of the triple rooms on 7/F. The room is clean and simple. All the staff in the reception are friendly and nice. We checked up in the morning on the last day and have our lugguages kept at the concierge until 4pm. Location is good too. The only downside is that there was no kettle or coffee machine in the room. We can only get tea and coffee from the machine on the ground floor.

Wir waren mit dem Hotel selbst sehr zufrieden. Das Parken hat auch keine zusätzlichen Kosten verursacht. Das Personal war freundlich und hilfsbereit. Das Frühstück war zufriedenstellend, d.h. man hatte ein offenes Büfett, aber weniger abwechslungsreich. Leider war es zu weit vom Zentrum entfernt und hatte kein Pool. Im großen und ganzen waren sehr zufrieden auch wegen dem Preis-Leistungsverhältnis.

Me quedé 5 noches en el alojamiento y la verdad que fue todo muy agradable. Los chicos del staff todos con la mejor de las ondas siempre y disponibles para toda duda que tuve. Destacar el trabajo de Ceci, Diogo, Alan, Sofi y Geri. Las habitaciones muy comodas y los espacios comunes de lo mejor del Hostel. El unico punto a modo de ”queja”, es que mi objetivo en el Hostel era conocer gente, dentro de todo de mi edad y justo durante toda mi estadia hubo un viaje de niños de primaria y secundaria, que ocuparon todas las habitaciones del hotel.

The hotel is away from the city centre but it is easily accessible by metro. Staff at check-in and breakfast are friendly. We had a triple room, it consists of a double bed and a sofa bed in a separate area. The first night, there were no bed sheets provided for the sofa bed. We went down to the front desk and sheets were delivered to our room promptly. The next day, housekeeping provided a proper blanket and towels for the sofa bed, which is good. I recommend that they should provide these on the first night for triple rooms though. Our room has a jetted tub, but it never worked in the 5 nights we stayed. Other than this, our stay was good. The room has modern decor and a balcony. Breakfast is great with a lot of options: different types of bread with tomato paste and olive oil to add, scrambled egg, sausages, fresh fruits, yogurt, veggies, coffee, tea and juice. Breakfast staff did an excellent job in keeping all the items refilled very quickly.

This was the cheapest option when we went to Barcelona so we weren't expecting much. It's actually pretty good. It's more of a budget hotel than a hostel, you'd see people from different age groups. During breakfast you'd see old people as well as children. So if you're looking for a party hostel this isn't the place. There's a bar downstairs though and it's quite easy to meet people there if you're traveling alone. The area is great too, close to the metro station and a number of attractions. lots of places to eat nearby. there's a mini mart just across the street. Facilities were great, rooms were kept clean. Wifi was good. The buffet breakfast was pretty good too and i'd say it's fairly priced. There are washers and dryers in the basement if you need to do your laundry, you just need coins to operate em. If you don't have coins you could easily get some at the reception. Which brings me to the only complaint i'm going to make. At night there's frequently a long line at the reception. The hostel needs to hire more people to man the reception at night.

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Absolutely loved our stay here! Managed to snag a good deal for the junior suite and it was so worth it! Very spacious room with 2 sinks and a bath tub. Hotel staff are super helpful and organised, and did a great job with the room cleaning. Area is along a small street so it’s not too noisy, yet really close to the shopping street!

I recently stayed at the Eurostars Grand Marina, and I have to say, it was a really good hotel experience. From the moment I arrived, I was greeted by friendly and attentive staff who were eager to assist me with anything I needed. The hotel lobby was grand and luxurious, with beautiful decor and comfortable seating areas. My room was spacious and beautifully appointed, with a comfortable bed and a stunning view of the city skyline. The room was also equipped with all the latest amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar.

We were very pleased with the central location, modern amenities and gracious staff at The Monument Hotel. Situated within an easy walk to some of Gaudi’s most impressive buildings, fine shopping and dining with its own Michelin restaurant on premises, there wasn’t much to be desired in this boutique hotel, save for some minor details. In our case, although we arrived on an early flight and we’re aware check in was not until 3 as we’d been informed when I placed my reservation noting our arrival time - and the concierge agreeably stored our luggage as we took in local sights - we were notified while having lunch a room with a better view would not be available until 5 pm. We decided to wait for that option and made use of the rooftop pool lounges for a late afternoon siesta. Shortly after 5, I went to reception and was informed the room was ready. While adequate in terms of space - with a small sitting area adjacent to the sleeping area - I can’t say there was a view per se as it basically looked over rooftops, perhaps what could be devastating a small courtyard. The bat was actually quite large in comparison but for some reason of design I don’t understand there was a step to the commode area - causing some stumbles during the middle of the night until we were properly acclimated. As I like to tune into the news in the morning while dressing, I mentioned the TV remote in the bed area was not working, however, this was not addressed during our stay. Relatively minor issues all in all in an otherwise comfortable and safe 3 day stay.

It is a very classy hotel and I really enjoy staying there. Its location is fabulous. A special thank you to Javier and Alba!

Excellent hotel with great amenities! They made our honeymoon truly memorable. Service here is top notch

From entering the hotel to the time we checked out we were treated like royalty. We came to Barcelona for the weekend to celebrate my birthday and on the day of check in I was greeted by beautiful patisserie and a bottle of chilled cabs in our room! Our first breakfast was heralded by complimentary pancakes and the staff were so courteous and helpful. But what made our stay so special was that this isn’t just an ordinary city hotel. They ooze individuality at every opportunity, from the selection of drinks in your room to the evening entertainment and everything else in between. This is our little secret hideaway in Barcelona, and we shall be returning.

We arrived just after check-in time to find only two working at their reception desk. Each with guests and one ahead of us in line. We waited patiently for around 10 minutes as they slowly managed to complete the check in of one. In that time the line had grown with 8 more guests waiting behind me to check in as well. I was next to check in, or thought I was, but an additional check in person stepped up to another station to help. But instead of asking for the next one he just helped an impatient guest waiting off to the side instead, making me wait almost 20 minutes just to check in. And beyond just changing you for the room they take a deposit, which I never had happen to me before. I have had hotels put credit cards on file but not actual deposits on top of the room charge. After we got to the room, had a lovely view but the windows were very dirty and couldn’t even take good pictures from it. Then after getting back from going out and about we found the phone and tv were dead. So no room service available or entertainment in our room . I went down to the front desk and asked about it and they said the whole building was out and there was nothing they could do. After we went to bed we were awoken by a maintenance man at 12:30 at night asking to fix our tv. I told him we were sleeping. I was so upset they would even think to send someone at that time of night, when I didn’t even ask them to come, I could hardly sleep after that. I went to the front desk the next morning to ask them about resending the maintenance man back to the room while we were out but they explained the whole building phone and tv was still out. I then asked why they would send someone to fix our tv in the middle of the night. They had no explanation. As of our last night here still no tv, phone, or room service. They have no estimate on when it might come back. For what I thought was a higher end hotel their customer service is lacking and maintenance of their building sub-standard.

This experience has been one of the best we’ve had in Barcelona. The hotel room felt spacious and all staff members were exceptionally helpful. We are particularly impressed by Front Desk employee Luis and Gema. They were extremely supportive. They greatly aided us with transport and gave us local tips (such as good restaurants, how to take public transport etc.) Gema even personally helped us to arrange our luggage delivery to another hotel in a timely and efficient way. The luggage was closely monitored the whole process until it arrived in our hand. I would highly recommended this real 5 Star Hotel to everyone.

Booked four rooms last minute with the intent to be close to the airport and local attractions. Although the hotel is not in walking distance to local venues, cabs were readily available. All desired destinations were short drives from the hotel. The club level was a perfect area for our group to meet, enjoy snacks, and just relax. The staff was very friendly and added to the overall enjoyment of the stay.

Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.

Absolutely loved our stay here! Managed to snag a good deal for the junior suite and it was so worth it! Very spacious room with 2 sinks and a bath tub. Hotel staff are super helpful and organised, and did a great job with the room cleaning. Area is along a small street so it’s not too noisy, yet really close to the shopping street!

I recently stayed at the Eurostars Grand Marina, and I have to say, it was a really good hotel experience. From the moment I arrived, I was greeted by friendly and attentive staff who were eager to assist me with anything I needed. The hotel lobby was grand and luxurious, with beautiful decor and comfortable seating areas. My room was spacious and beautifully appointed, with a comfortable bed and a stunning view of the city skyline. The room was also equipped with all the latest amenities, including a flat-screen TV, complimentary Wi-Fi, and a well-stocked minibar.

We were very pleased with the central location, modern amenities and gracious staff at The Monument Hotel. Situated within an easy walk to some of Gaudi’s most impressive buildings, fine shopping and dining with its own Michelin restaurant on premises, there wasn’t much to be desired in this boutique hotel, save for some minor details. In our case, although we arrived on an early flight and we’re aware check in was not until 3 as we’d been informed when I placed my reservation noting our arrival time - and the concierge agreeably stored our luggage as we took in local sights - we were notified while having lunch a room with a better view would not be available until 5 pm. We decided to wait for that option and made use of the rooftop pool lounges for a late afternoon siesta. Shortly after 5, I went to reception and was informed the room was ready. While adequate in terms of space - with a small sitting area adjacent to the sleeping area - I can’t say there was a view per se as it basically looked over rooftops, perhaps what could be devastating a small courtyard. The bat was actually quite large in comparison but for some reason of design I don’t understand there was a step to the commode area - causing some stumbles during the middle of the night until we were properly acclimated. As I like to tune into the news in the morning while dressing, I mentioned the TV remote in the bed area was not working, however, this was not addressed during our stay. Relatively minor issues all in all in an otherwise comfortable and safe 3 day stay.

It is a very classy hotel and I really enjoy staying there. Its location is fabulous. A special thank you to Javier and Alba!

Please do not live in this hotel, it’s basically not in Barcelona, you have to take the public transportation up to 1 hour to get to Barcelona by transferring at least twice. The wi-fi is too unstable to even watch youtube video. Most importantly, some staff are NOT capable of their jobs. On the first day I came here, I called the reception and asked about the laundry fee, a Tall Thin old man told me and emphasized twice that the laundry fee is included in the room and said they would ask people to pick up my clothes. However, nobody came. When I called again, a middle-aged woman told me that I have to drop the clothes in the reception because they don’t have time for me now. As she said, I went down with my bag of clothes. However, an old man in the reception said I should not give them the clothes but to leave in my room. But they can ask people to drop the clothes in my room and then took them to the laundry. What a mess! When I picked up my laundry I was surprised that there was a long bill since the guy in reception clearly said the lauded was in the room fee. And when I went to the reception and asked, the girl with long blond hair confront with me and acted very condescending. To quote exactly what she said ‘No, you must misunderstood, you room even did not include the breakfast, it came with nothing, only the wi-fi. Laundry fee is not in the room, everyone knows!’ I explained patiently multiple times and asked her to maybe ask her college because I didn’t tell a lie but she rolled her eyes and literally said ‘I can’t do anything, if you don’t understand, you go ask my boss’ and pointed to the boss (an old man stand right besides her talking to another customer). Before I opened my mouth, this girl talked in Spanish to her ‘boss’ first and the old guy frowned. I was pretty sure she tell the truth. I didn’t say I don’t want to pay the laundry, but I have to check what I heard. The way these staff did their jobs and solve problems were one hundred percent unprofessional and annoying. I love traveling in Barcelona but these few people just made our impression on Spanish hotels go down.

Close to airport but far away from the city Center. Very good customer service.

It is lactated very convenient to the highway. bus E95 to Barcelona, close to Lidl, Carrefour and Mecafonia supermarkets. Also the Anecblau mall and the Renfe station are in walking distance. The hotel rooms are big nd wooden decorated. Comfortable beds. 3 outdoor pools. Really 4*s

This hotel is absolutely amazing! From the service to the facilities, everything exceeded my expectations. The staff was incredibly friendly and helpful, and the rooms were clean and comfortable, with very cozy beds. The location of the hotel is very convenient, as it is close to Barcelona Airport and has easy access to transportation. The breakfast was also delicious, with a wide variety of options. Overall, I am extremely satisfied with my stay and highly recommend this hotel to all travelers visiting Barcelona!

很滿意，這次出行最滿意的酒店，周邊當地人的生活氣息濃厚，有學校，大型mall.吃東西不貴。的士在樓下很方便。到機場的士 20毆。很適合夏天度假旅遊來

Typical Novotel property, away from the city center but reachable by public transport, direct public transport bus (L77) is available for euro 2.40 to reach the hotel (Last stop) - refer to Google map. Nice and comfortable lobby and room, L-3 tram is available at 400m from the hotel which drops you at the nearest metro station, staff will advise about the same and city center attractions. The room was spacious with all the required amenities The reception staff was very nice special mention to Ms. Paula, she explained to us how to use the public transport in line with the attractions upon our arrival, Ms. Jessica was also great during our checkout Does it have a repeat value? for us Yes. We love to stay in this property again whenever we come to Barcellona.

As an airport hotel, they have it all. Fitness center was excellent. Breakfast was great. Parking was easy, as the hotel is on a shopping center.

Excelente estancia y, aún más excelente, el trato y la atención recibida. Teníamos 2 habitaciones reservadas para 2 noches y tras dormir la primera noche tuvimos un contratiempo personal y tuvimos que abandonar el hotel para volver a nuestra ciudad. Explicamos la situación excepcional al personal de recepción y ellos a su vez lo consultaron con la dirección y nos devolvieron la segunda noche. Quería dar las gracias públicamente por la empatía que tuvieron y por las facilidades a pesar de que la política de cancelación decía que ni se podía cancelar. De verdad que da gusto encontr**** con gente tan estupenda que comprenda nuestra situación inesperada y nos haya resuelto el tema a nuestro favor y tan rápidamente. Mil gracias y enhorabuena por ser así de amables. Sin duda volveremos al hotel y seguiremos siendo clientes de la cadena

Camere ampie, spaziose e dotate di tutti i comfort. Struttura molto bella. Disponibile la piscina e il bar al piano terra per snack, colazioni e pranzi veloci. Unico neo la posizione dell’hotel: la zona è residenziale e tranquilla, ma dalla metropolitana che porta in centro (fermata Zona Universitaria) all’hotel bisogna camminare 15/20 minuti in salita e, per accorciare la strada, attraversare un bellissimo parco pubblico che però di notte chiude i cancelli. Un’alternativa comoda è scendere alla fermata della metro precedente e prendere un autobus che ferma a pochi metri dall’hotel. In sostanza non lo consiglierei per chi ha come prerogativa muoversi e raggiungere agevolmente il centro e le principali attrazioni della città, ma è indicato per chi vuole coniugare al viaggio il relax nella struttura.

Stayed here for one week location excellent opposite the public beach plenty of restaurants near by. There is a shopping mall 20 mins walk away and Lidl. Rooms nicely decorated and lovely big shower. Ladies came everyday to clean and change towels. Hotel charge 2 euros for beach towel every time you change for fresh so bring your own and wash them in the shower. Did not try the food or drinks. Breakfast is 8 euros and you have 4 choices which you have to pre order and to be honest not worth the money as you can get cheaper and better quality elsewhere. Some of the reception staff are helpful when the have time. Bus to Barcelona 2 euros stop 5 mins walk away. Would love to come back again for relaxing holiday.