Hotel Dengan Sarapan pagi di Hampshire, United Kingdom

The hotel is placed just outside of the centre, which a short 5 minute walk. The centre is a busy one so it suited us as a family. Check in and check out was easy as it was all online, so no waiting in long queues, however the front desk does get very busy. The staff were polite and helpful, and the room was clean. One of the lifts wasn’t working which is a small issue as there are 12 floors and a lot of guests, so waiting for them could sometimes be a little stressful. My only gripe is the breakfast. Often the food was cold, or just missing. Coffee machine wasn’t working, it’s badly designed so you can’t move around the food easily. Certain eggs you had to order but we tried that and they never materialised. Plates and bowls in weird places (nothing at all by the toast). It could be run much better. The food was average at best. It really let the hotel down in that respect. Otherwise, everything was fab. You do get noise from the road below but it’s a busy location, so it’s to be expected. We’d definitely stay here again if in the area or if we were going on a cruise the next day.

The location was beautiful bed lovely but unable to have dinner in the restaurant as it was too busy, we could have eaten in the bar or in our room bur was advised that this would be a long wait and limited menu as there was also a wedding being catered for. We came down to the bar that was full of the wedding party guests and had no tables or much room to stand, so we decided to venture out. When we arrive back the carpark was full the wedding was in full swing music blaring and a lot of guests hanging around bar and outside. The spa is non existent for a few months alleast according to staff and the towels in room were like hand towels and BEWARE OF THE RADIATOR IN THE BATHROOM ITS DANGEROUSLY HOT!!! Lastly the noise the other guests coming and going from the rooms and banging doors along with the fans made for a very uncomfortable night.

We wholeheartedly recommend this hotel. The staff members are exceptionally helpful and kind, making our anniversary truly memorable. Their genuine care and attention to detail towards guests exemplify exceptional hospitality. ❤️👍🏻 The front desk team, particularly Jimmy, was incredibly nice and charming.

Enjoyed our 1 night stay. Room was clean, staff friendly. Did not eat but the food in the bar looked nice and was reasonably priced. Would happily stay again. View from our hotel room.

The check in was fast and flawless. The room wasn't ready so reception offered to keep our bags safely while we wondered around the hotel waiting till it was ready. The location was perfect next to a large mall. The room was made up again on the second day of our stay. A welcome cocktail was a nice touch. Excellent location if you just came off or starting a cruise from Southampton.

Overall I thought this Hotel for having ‘budget’ in its name was very good, I still think that £182 was pretty expensive for what was on offer compared to the big brands like Travelodge/Premier Inn. This Hotel was in a very convent location in Southampton and is within short walking distance from Southampton Cebtrak Train Station, Southampton Coach Station and Southampton Cruise Terminal. There’s even a McDonald’s right outside the building, The lobby was clean and tidy and check in speed was fast, first problem is that the Key cards kept randomly l stop working almost every time I went in and out of the hotel, asked what the problem could be and was told that the cards de magnetise if near a mobile device, I found this irritating, the room was a decent size with comfortable bed, Shower is in the bedroom and the toilet was in its own little closet, dident bother me as a solo traveller, the shower was slightly frustrating as the temperature consistently kept changing from hot to cold and the handle was that big it was easy to knock the handle and turn if the shower without intentionally doing so, Imtge rooms have no kettle and no plug sockets near the bed only two plugs by the desk, I like the option to have 24/7 access to food and drink at recipe if you need it there’s a menu/leaflet in the rooms, unfortunately the breakfast for a continental breakfast was very poor, very little selection on offer and the 2nd morning had considerably less with very little to eat, for the price that was very disappointing, apart from that its convent on location and gets the job done

NO POOL OR SPA FACILITIES AVAILABLE. Me and the family found out the hard way. Trip and booking.com both say there's a pool, spa facilities but there hasn't been since lockdown. Checked it out and its all still there just not in use. Manager told me it closed due to covid but hasn't reopened due to cost.... Other than that, great sleep and breakfast. Gym is pretty decent, beds are comfy, bathroom shower are nice. Just misleading. I think it's just to get people to pay higher prices. I felt a bit ripped off to be honest for it being a Marriott hotel.

Pasamos la noche antes de embarcar de crucero desde Southampton y ha sido una buena elección. Situado en la autopista, cerca de una zona de restauración de servicio, aparcamiento justo en la puerta. Habitación cómoda para 2 adultos y 2 niños. Bien relación calidad precio.

Hotel ambience was very clean, staff were friendly and warm, breakfast great. Room ambience also good. Overall experience was excellent

Good hotel but chaotic during the breakfast period. Staff overwhelmed but in good spirits Beds comfortable and clean. Not overly keen on liquid soap but that is just a personal opinion. Overall a good stay

房間看遊艇港，建議開可以看大西洋一側的房間風景好，要和前台說。 凌晨有摩托車炸街，樓下酒吧比較吵，做好心裏準備，早餐在六樓，可以看很好的風景，南安普頓小城，沒啥看的，不建議入住這個城市，建議住隔壁的朴茨茅斯。

The hotel is placed just outside of the centre, which a short 5 minute walk. The centre is a busy one so it suited us as a family. Check in and check out was easy as it was all online, so no waiting in long queues, however the front desk does get very busy. The staff were polite and helpful, and the room was clean. One of the lifts wasn’t working which is a small issue as there are 12 floors and a lot of guests, so waiting for them could sometimes be a little stressful. My only gripe is the breakfast. Often the food was cold, or just missing. Coffee machine wasn’t working, it’s badly designed so you can’t move around the food easily. Certain eggs you had to order but we tried that and they never materialised. Plates and bowls in weird places (nothing at all by the toast). It could be run much better. The food was average at best. It really let the hotel down in that respect. Otherwise, everything was fab. You do get noise from the road below but it’s a busy location, so it’s to be expected. We’d definitely stay here again if in the area or if we were going on a cruise the next day.

We wholeheartedly recommend this hotel. The staff members are exceptionally helpful and kind, making our anniversary truly memorable. Their genuine care and attention to detail towards guests exemplify exceptional hospitality. ❤️👍🏻 The front desk team, particularly Jimmy, was incredibly nice and charming.

The check in was fast and flawless. The room wasn't ready so reception offered to keep our bags safely while we wondered around the hotel waiting till it was ready. The location was perfect next to a large mall. The room was made up again on the second day of our stay. A welcome cocktail was a nice touch. Excellent location if you just came off or starting a cruise from Southampton.

Very close to the city center, Good locations to places around southampton Restaurant staff were exceptional assisted with the birthday suprise made it memorable, food was great. Staff were all professional Overall a great place to Stay and worth the money

Very nice hotel and clean. The room decoration is very nice and the room is spacious. They got us a free upgrade which was amazing.

Great old style hotel with decent small size pool and sauna. Friendly staff. Heritage building. Slightly worn at places especially outside areas like tennis court and gardens are not fully maintained.

The room is clean and have enough space for three of us. We can see the Ageas Bowl just in front of our window. The shower is strong enough to eliminate the fatigue. Recommend.

I have just had the pleasure of spending 9 days here for a training course in one of their conference suites. We were tentatively looked after by Chelsea and Hannah who kept the hot drinks flowing with both morning and afternoon tatsy treats to go along with the amazing hot food buffet with tantalising deserts for lunch. Highly recommend for all conference and meeting needs.

A bit far from the train station, only one elevator is working, the other one is in maintenance. Staffs are friendly and helpful.

NO POOL OR SPA FACILITIES AVAILABLE. Me and the family found out the hard way. Trip and booking.com both say there's a pool, spa facilities but there hasn't been since lockdown. Checked it out and its all still there just not in use. Manager told me it closed due to covid but hasn't reopened due to cost.... Other than that, great sleep and breakfast. Gym is pretty decent, beds are comfy, bathroom shower are nice. Just misleading. I think it's just to get people to pay higher prices. I felt a bit ripped off to be honest for it being a Marriott hotel.

Check in polite and efficient. Room was compact however had a number of mod cons - Dyson fan etc. The bathroom had the windows that black out once you press a button which was a nice touch. Supposed to have Sky TV but the TV didnt work, only there for one night and got there late so no big deal for me. Parking was simple, tons out the front. Massive TVs showing the football in the bar area which was busy. Loved the place, will def go back

Breakfast was decent and I had a nice meal in the evening where the Chef accommodated my requests. Room was comfortable and I would stay again if I'm in Portsmouth.

Hotel ambience was very clean, staff were friendly and warm, breakfast great. Room ambience also good. Overall experience was excellent

A perfect place to rest your head for a trip to Portsmouth. It is conveniently located within meters of Gunwharf Quays which is a good place to spend some time shopping or eating at the fantastic selection of shops and restaurants. The hotel was clean and comfortable and the staff were very friendly and accommodating. I enjoyed a lovely breakfast in the morning with all of the favourites including hot breakfast, cereal, fruit and yoghurt, coffee and tea. A very pleasant stay.

Nice hotel，good location，many restaurants nearby，and close to Portsmouth & Southsea station. Very nice staff，especially Hasan！Very enthusiastic and friendly！When we go back to the hotel，he always say hello to us. We feel so happy and warm. In other words，in Chinese we call it “宾至如归”. The meaning of “宾至如归” is guests feel at home. Thank you so much!

非常喜歡這家酒店，房間非常乾淨明亮，比圖片上明亮很多，我們入住的房間也比圖片上大許多，前台笑容溫暖可親。入住在這裏，如同進入小型海軍博物館，牆上的圖片更是給港灣里停靠的勇士號戰艦，增加了幾分溫暖。距離海灣步行5分鐘，距離朴茨茅斯港火車站6分鐘。設施雖然老舊，但在三鑽酒店裡已經非常好了。

I found the hotel absolutely fine. Food was good, try the Japanese menu while you are there (it is owned by a Japanese family) . Staff, contrary to other comments on here, were excellent, friendly and very polite. Some of the decor needed attention but you get scuffed paintwork in most hotels. The situation is ideal if you are sightseeing 400 yds from Naval Dockyard museum area with Victory, Mary Rose and Warrior. Buy an annual ticket to the whole thing only £45 which includes ferry across the bay to Gosport submarine exhibit. We stayed two nights and towels changed both mornings. I judge hotel bathrooms by the towels and these were large and fluffy better than in some other more expensive hotels! Overall I would recommend this for a short stay in the heart of Portsmouth sightseeing area.

Great location, lovely clean and comfortable room. Perfect for what we needed during our brief stay in Portsmouth. Free parking was a great addition. We had a good nights sleep and the breakfast in the morning was very, very good. Throughly recommend a stay here. Really helpful and friendly staff

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.

We had a delightful stay at this hotel! The room was very comfortable and cosy, providing the perfect retreat after a day of exploring. Situated conveniently close to the bustling high street and within walking distance of numerous attractions, the hotel's location couldn't have been better. The friendly staff and charming atmosphere added to the overall wonderful experience. We highly recommend it to anyone looking for a memorable stay in the area

Stayed for 2 nights. Reception was very welcoming. Room was a good size, bed very comfortable and desk was great to work at. Breakfast was mixed. Coffee machine on the first day was super slow, so waited along time and the coffee was bitter. Next day new machine, so much better. The Breakfast rush came in waves, so if you hit it at the wrong time, be prepared to wait for items to be refilled.

Stayed for 2 nights as we were attending a function at the hotel. A large hotel set in its own grounds. Modern (ish), our room was large and the bed comfy, bonus that you can open the windows. Observations, no glasses in room for water but there are mugs for the tea and coffee. Bathroom needs attention, the plugs in the sink and bath couldn’t be unplugged so I had to use a knife to prise them open so that the waste water could drain away, extraction fan inoperable so steam quickly gathers. Food. No room service is offered, breakfast self service buffet, food quality just average, at busy times staff struggled to keep food options stocked on hot plates. Some staff training is needed, the young staff seemed rushed and lacking in basic hospitality skills. This venue is billed as 4 Star but I would place it at 3 Star from the experience we had.

We have just got home after having our wedding at the hotel, staying the night before and the night after, having breakfast each morning. Overall, we were delighted with the experience although there were some minor issues along the way, all of which were resolved. We started the wedding planning with the hotel in January, booking rooms and so forth. Between then and our wedding there were changes in staff that led to some issues but these were resolved swiftly by Louise, the hotel manager who was very proactive and efficient. The process of arranging the civil ceremony, the flowers, photography and cake was simpler because the suppliers all knew and had worked with the hotel beforehand. Communication at this level was really good. The choosing of menus and food was straightforward and we were able to customise with no problems. Come the day and everyone was impressed by the hotel team. We have to mention and praise Sennen, Minty and Izzy who worked non-stop to keep us and our three dozen guests fed and watered. We had the service in the Lombard Room which was light and airy with a lunchtime buffet in that room and dinner in the Winery, as well as post service drinks and canapes before the buffet. The chefs did a great job for both the lunchtime buffet and the evening sit down meal. Food arrived promptly and hot. The wines were generally praised as well as the food. Breakfasts were universally praised. You have to appreciate that this is a Georgian, listed building so there are constraints on what can be done. We were at the back of the hotel and it was very quiet. I found the air conditioning controls less than intuitive (an instruction sheet would be useful) and its always a shame when windows can’t be opened. We were delighted with the whole experience and would have no problems recommending the hotel for a wedding venue. If you want just a cheap bed for the night, then it isn’t going to win that competition. But that is not what this hotel is about and if you recognise that, then we think you will enjoy it.

We arrived very close to end of service in the restaurant but were made very welcome. The staff were friendly, informative & careful as we had caeliac & gluten intolerant people in our party. Our only real disappontment. Having offered gluten items like fish & chips & having gone to effort to make gluten free batter, then foolishly cook it in same fryer as other gluten products. The staff were quick to point this out & quite rightly too as this would make us ill. By cooking in this manner, this should not be marked up gluten free. Your staff could offer chips for various meals as they cooked them carefully in the oven. A small seperate gluten free fryer or even an isolated air fryer would give you so many additional options to offer to your customers. I know gluten free flour is more expensive but bought in bulk, it could be used for so many meals, again opening up choice for allergy customers & so attracting them to your restaurant. As with fish/chips all customers could eat it. No loss of taste. And such flour used in quantity would add pennies or fractions of pennies to meal cost. You attract the allergy sufferers, you also bring in all their family & friends & earn a reputation to draw in their custom & spread the word that you cater especially well for allergy sufferers as well as offering a variety of good quality tasty food, reasonably priced. I hope you value this feedback as I'd really like to come back as atmosphere, location & service was excellent