Hotel Dengan breakfast di Newport, United Kingdom

Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things. You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30. Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier. The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep. We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again. Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened. Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame. Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.

The accommodation was really clean and at a really good location. Has a lovely bar on the 3rd floor and apart from the system being down for our check-in which we then could not complete, we rewlly enjoyed our stay!

Nice big bed , nice room , bathroom definitely needs upgrading tho , the grab rail on the side of the bath was rusted and exposed metal , shower dials are ancient, could definitely do with plug sockets on the sides of the bed to change your phone etc , no air con instructions but did figure it out , inside of the windows soaking wet in the morning but that's normal given the time of the year , paint around the main door was flaking off so needs a little maintenance , but it didn't put any bad feelings in out stay at all , just little things to point out , staff were lovely and friendly , hotel in general was fantastic , excellent breakfast served buffet style , room service was easy and meals were delicious with reasonable prices and staff were great , would definitely stay again was a great valentine's weekend , thankyou to everyone there

Really enjoyed our stay. Great location comfy bed. Car parking £13.50 I thought was on the high side considering the location. But hotel itself perfect will definitely return when I’m back in this area.

Always spotlessly clean. Reception always very nice. Rooms have all you need. Comfortable and Clean. USB sockets, reading lights and lamps, Samsung 32” Smart TV compatible with with mobile phones, tablets and pc/lap. Desk with desk lamp and luggage storage along with open wardrobe and bedside drawers/unit. Large full size mirror. The Queen size bed is comfortable and has plenty of pillows/bedding. Bathroom is one of the best I have seen In hotels with modern and clean fittings. Subway tiling with chrome finish fittings, large bath with waterfall shower and over bath shower attachment for when just your hair needs washing. Huge fitted mirror with lighting and ample space for your toiletries etc. Towel rail and door hooks all complete the better than most bathroom. Towels and toiletries/hand wash/kettle and mugs, glasses, quality hangers and the attention to details all complete a good value room. The hotel flows on to the pub/ restaurant. Being Green King the food is all good. An extensive food and drinks menu. Easy and user friendly app allows ordering from your table for food and drinks. Overall the convenience of both hotel and bar with good service and good value a highly recommendable place to stay whether your here for business, leisure or just a night or two r&r The New Inn @ Green King always hits the mark. If you have breakfast with room it's served at the restaurant with hot & cold options Continental and Full English. Both perfectly presented and quality products. Parking for guests is free and input of car registration avoids any after stay fees.

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.

The hotel was exceptionally clean, and the staff were incredibly friendly and welcoming from the moment we checked in. The free breakfast was a huge bonus with plenty of great options. Highly recommend!

The staff were extremely friendly and accommodating. They let us check in a good few hours before and check out over 2 hours later, with zero charge. I must stress that the room was available and no one booked it after us.

Lovely place to stay. We had a junior suite which was clean. tidy and had everything we needed. All the staff were friendly and helpful, nothing was too much bother. Breakfast was very good and a good choice. We ate there in the evenings too and the food was excellent Would definately recommend staying there and we will do again if we are that way!