property was great location, rooms are very good, Food is also tasty and hygienic, staff also very nice, its located near to padamma gudi mata temple its very greatful bcz you will go to the temple for darshan easily…….
The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
Everything is decent at a budget friendly hotel, amenities were good and receptionists were prompt at every service requested but only concern is rooms are stinky due to no air flow and need to be on Air conditioner all the time to get rid of smell
The location is good. Easily reachable and accessible for all.
The hotel itself is going through renovation works. Hence a bit noisy during the day.
The decor is a bit dated and does not give the feel of a star hotel. The amenities are great though.
The gym and steam room are fantastic. Plenty of water and fruits available there. Nice clean towel is additional amenity worth mentioning.
I had breakfast, the buffet was fantastic and chefs were available at the counters and constantly the staff were asking if I require anything that I don’t see on the menu - another positive impression.
Verdict : overall good experience and friendly staff.
Would recommend for short stay.
Had a wonderful stay at [Hotel Name]! The rooms were clean and comfortable, the staff was extremely welcoming, and the service was top-notch. Great food and a relaxing atmosphere made the experience even better. Highly recommend!
The hotel was definitely overpriced. The breakfast was pretty average. Except for hand wash and body wash there was no other toiletries provided. There were no hand towels or face towels provided- and only one bath towel was left in the room. The extractors/exhausts in the toilets didn’t work. But the location is good.
PPANCHALExceptional Hospitality & Delicious Cuisine!
From the moment we arrived, the hospitality at this hotel was nothing short of exceptional. The staff went above and beyond to make us feel welcomed and comfortable, always greeting us with warm smiles and genuine care. Every interaction, whether at the reception, housekeeping, or restaurant, reflected a high standard of professionalism and kindness.
The highlight of our stay, without a doubt, was the food. Each meal was a culinary delight – beautifully presented, bursting with flavor, and thoughtfully prepared using the freshest ingredients. Whether it was the lavish breakfast spread, the authentic local dishes, or the indulgent desserts, every bite was memorable.
It’s rare to find a place where both service and food are so perfectly balanced, but this hotel truly excels at both. We left with full hearts and even fuller stomachs. Highly recommended for anyone looking to be pampered with genuine hospitality and top-notch cuisine
SSultan AMSThe overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
VVinoth SelvinHad a wonderful stay at [Hotel Name]! The rooms were clean and comfortable, the staff was extremely welcoming, and the service was top-notch. Great food and a relaxing atmosphere made the experience even better. Highly recommend!
MMegan LindseyCame here on Business... It was a beautiful stay. The location is convenient for Business if you are just staying in the Airport vicinity or Aerospace District.... but quite a ways from the ”real life” experience of India (i.e., Street food vendors, etc.). The staff are very kind and helpful... very attentive. The food is delicious with such a large variety. Seriously the most comfortable bed I have ever slept in!
The only Con is that if you are coming from the airport and do not have a driver there to pick you up, you have to deal with all the scammers trying to extort you for the short ride... would be nice if hotel made it known that transportation could be arranged (I asked the police guards there and they said Novotel did not offer a service for pick-up) Maybe a miscommunication on their part. Other than this, PERFECT stay.
GGuest UserNot available for getting food and cab invoices at checking out, due to systematic issues, and leave my email for sending ASAP
After one day no feedback and made two calls by my Indian friend to front desk, and got the answers of “will send to you ASAP” and “will send you now”, but still nothing in my email……..
Writing email to hotel service email…..no response
Then made a call again via free calls from trip.com link of Countryard Hyderabad….. finally, got the invoices in 1min…….
I’m wondering what happen for this 4-star hotel having this kind of service……..
CCCM01233A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food.
The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise.
Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!
GGuest UserFEEDBACK FOR BOTH HOTEL AND TRIP.COM. Overall hotel stay was very good. However, hotel employee during checkout was inexperienced and was not trained by hotel. Also trip.com has NOT did NOT educate and communicate to the hotel that Trip.com is a legitimate online company, and when trip.com sends a prepaid reservation, customer HAS FULLY PAID FOR STAY. This lack of communication by trip.com and incomplete training by hotel management, left a BIG GAP in employee delaying checkout. Hotel employee never heard of Trip.com and was in a dilemma whether to charge me again in spite of stay being paid in full. This caused me excessive delay, and spoiled the entire stay experience. Hotel in all other aspects was excellent and world class.
GGuest UserCheck in was good, fast & efficient
Room was clean but room refrigerator was not even cold , can’t even have a cold drink Bottle water was given which is good
Breakfast was 80% indian food probably catering for local or indian guests not international guests so had mainly toast , fruits & eggs
Service staff tends to forget your orders hence need to be repeated or told a couple of times
Could have improved on it
Reception staff were helpful
GGuest UserAn absolute gem! Stayed here for five nights alone but felt like family. The staff named Mr. Sudip Vats and Mr. Gannul Laxman Reddy who are managing were welcoming and accommodating from check-in. Our room was spotless with a stunning city view. Breakfast was a highlight—great variety of fresh foods. Perfectly located, allowing us to walk to major attractions. Will definitely return!”
The great thing that I had extended my hotel bookings for more 3 nights in same hotel due to excellent support. ❤️🙏
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