Hotel 5 Bintang di Daerah Vila Real, Portugal

I don't know where to start really. The whole experience at Vidago Palace was truly perfect. From every member of staff, food in all the restaurants/bar, bedrooms where I had the best 4 nights sleep that I had in ages, the grounds and the excursions. If you want a special holiday or short escape, visit here. You won't be disappointed.

I’ve never been so confused and lost in a hotel until this stay. I was unable to figure out how to find reception or my room or get anywhere! Part of the reason is because no staff member initially explained how to get to my room—taking one elevator down then going across a hallway and taking another elevator up. It’s a crazy hotel design. I felt like the hotel was understaffed during my visit. I stayed as a part of a tour group. The restaurant food was fantastic. The presentation was beautiful. Don’t skip dessert; it was fabulous. Our tour guide interpreted from Portuguese to English so we did not have the problems with the staff members as other reviewers have mentioned. Breakfast lay out was very nice. The grounds are beautiful. My room overlooked the valley and the pool. It had a small balcony. I opened the sliding glass door in the morning, and I listen to the sounds of birds. It was very calm and peaceful. The Jacuzzi was not heated. That was a big disappoin**ent. The indoor pool was a great warm temperature – it might’ve been warmer than the Jacuzzi. The interior pool area is all black, and it is difficult to swim for exercise because you can’t see when the wall is coming up. It feels like you’re in a burnt out building. I don’t know why they selected that color scheme. It is very dark. The gym was very minimal with only a few pieces of equipment. See my photo. There is a small museum on the grounds but it’s all in Portuguese. All the television channels were in Portuguese. The Internet worked well. As others have mentioned, the room layout is very odd. It is always damp because your shower and bathtub are kind of near the bed with no separation. I did not see any mold in my room as other reviewers reported. The room was large but a big portion was unusable at the entrance separated by a wooden slat wall. There is no reading light above the bed so reading before sleep is impossible. There is no make up mirror, and the hairdryer is a basic model, which takes a very long time to actually dry your hair. There were no areas to hang your bathing suit to dry . This was extremely frustrating since the hotel has two pools. I wasn’t here long enough to go exploring, but I could see an old church up the hill. This hotel is OK for one or two nights if you get a good rate.

Uma experiência inesquecível nas terras do Douro. Ideal para quem procura descansar e relaxar. O hotel é recente e tem uma ótima infraestrutura. O SPA, com vista para a magnífica paisagem exterior, é ideal para relaxar no fim da tarde, após um dia de passeios na zona. A localização é idílica, com vistas panorâmicas para os socalcos centenários dos vinhedos da rota do Douro. O ambiente é familiar e o staff é de uma enorme simpatia e disponibilidade. Pessoalmente, eu tenho algumas restrições alimentares que foram sempre prontamente atendidas. Na altura os carregadores para carros elétricos estavam a ser substituídos. Aconselha-se a confirmar se já estão em funcionamento, caso necessário.

Lovely hotel on the Douro River. Views are beautiful and peaceful. From our balcony, you could watch the boats going by and the sun on the vineyards. We had booked the romantic package, which included drinks, champagne, breakfast, as well as a picnic and tour at the Quinta do Roeda winery. Everything went off without a hitch. Our room was lovely. Breakfasts were excellent. And service was welcoming and friendly.

I don't know where to start really. The whole experience at Vidago Palace was truly perfect. From every member of staff, food in all the restaurants/bar, bedrooms where I had the best 4 nights sleep that I had in ages, the grounds and the excursions. If you want a special holiday or short escape, visit here. You won't be disappointed.

I don't know where to start really. The whole experience at Vidago Palace was truly perfect. From every member of staff, food in all the restaurants/bar, bedrooms where I had the best 4 nights sleep that I had in ages, the grounds and the excursions. If you want a special holiday or short escape, visit here. You won't be disappointed.

I’ve never been so confused and lost in a hotel until this stay. I was unable to figure out how to find reception or my room or get anywhere! Part of the reason is because no staff member initially explained how to get to my room—taking one elevator down then going across a hallway and taking another elevator up. It’s a crazy hotel design. I felt like the hotel was understaffed during my visit. I stayed as a part of a tour group. The restaurant food was fantastic. The presentation was beautiful. Don’t skip dessert; it was fabulous. Our tour guide interpreted from Portuguese to English so we did not have the problems with the staff members as other reviewers have mentioned. Breakfast lay out was very nice. The grounds are beautiful. My room overlooked the valley and the pool. It had a small balcony. I opened the sliding glass door in the morning, and I listen to the sounds of birds. It was very calm and peaceful. The Jacuzzi was not heated. That was a big disappoin**ent. The indoor pool was a great warm temperature – it might’ve been warmer than the Jacuzzi. The interior pool area is all black, and it is difficult to swim for exercise because you can’t see when the wall is coming up. It feels like you’re in a burnt out building. I don’t know why they selected that color scheme. It is very dark. The gym was very minimal with only a few pieces of equipment. See my photo. There is a small museum on the grounds but it’s all in Portuguese. All the television channels were in Portuguese. The Internet worked well. As others have mentioned, the room layout is very odd. It is always damp because your shower and bathtub are kind of near the bed with no separation. I did not see any mold in my room as other reviewers reported. The room was large but a big portion was unusable at the entrance separated by a wooden slat wall. There is no reading light above the bed so reading before sleep is impossible. There is no make up mirror, and the hairdryer is a basic model, which takes a very long time to actually dry your hair. There were no areas to hang your bathing suit to dry . This was extremely frustrating since the hotel has two pools. I wasn’t here long enough to go exploring, but I could see an old church up the hill. This hotel is OK for one or two nights if you get a good rate.