Hotel 4 Bintang di Carolina Selatan, Amerika Syarikat

This was my little guys first spring break and first vacation and that’s to all the amenities offered at this hotel I’m the BEST MOMMY EVER! The pool area was everything and more! The game room was a nice time to waste time and have fun while it was raining. The views from the lobby during breakfast was beautiful and well as the balcony view from our room on the 19th floor and impeccable! Over all 10/10 . The only hiccup to mention was the Wi-Fi not working so well.

Kakitangan sangat membantu dengan cepat dan cekap pada bila-bila masa selebihnya, apa-apa bilik adalah bagus dan bersih Secara keseluruhannya tempat yang bagus untuk tinggal di sana sebelum saya akan terus tinggal di sana tempat terbaik di Pulau Hilton head

We have only been here a few hours, but I am already AMAZED by the customer service that is being provided by the staff members at the MB Hilton Resort, specifically Kimberly, Jimmy, and Jeanine. Kimberly and Jeanine both were extremely helpful in answering questions about our concerns about our oldest child's severe food allergy and how to make reservations for dinner. They also made sure that we were fully aware of the perks that Diamond members are able to take advantage of. Jimmy was also super helpful in getting our luggage and beach gear to the room, in addition to providing some insight about the Hilton Resort property and also entertaining our two children who were VERY excited to get our room. Thanks to these three for an AMAZING start to our short vacation - we appreciate your time and help!!

This was our first stay, at the Hilton Ocean Enclave. This resort is located on the ocean and within a casual walk to numerous food, drink, shops, activities and other venues. The staff was absolutely amazing! From the valet at the front door to the front desk staff, concierge and service staff. They always greeted us with a smile and made us feel special. We were honestly treated like royalty. This is a very secure and extremely clean building. It has all of the amenities you could ask for. The views of the ocean were were absolutely gorgeous and the comfort of the rooms are very inviting. We actually extended our stay and felt so relaxed. This will be our new Myrtle Beach stay! I can’t say enough! It’s a must see!

Staff at the front desk was a bit dismissive and parking costs $20/night. Breakfast not included but there’s a restaurant on site. Pros: - great location, close to attractions, restaurants, shops - Wifi works well - rooms are relatively clean however I found a few hairs here and there - rooms are spacious enough - Check-in is at 4pm officially but our room was ready at 2pm so we could check in - mini fridge in room - the hotel is nicely furnished and decorated - 24-hour fitness center - 2 complimentary bottles of water - Coffee machine in the room Cons: - staff at the front desk could’ve been friendlier - bed too soft and pillows too thick - A/C didn’t work properly—the room was either ice cold or hot

Two things I could not understand: 1) why Sonesta has a room for accepting pets but have carpet on the floor instead of hardwwod or ceramic tile. We entered our room with a pee spot on carpet floor right at the entrance. We communicated that to reception but they found that to be normal. We didn't understand that. Well, we're not coming back. 2) How can Sonesta call itself ”pet-friendly hotel”if they charged us $200.00 for pet fee for two nights (we found that to be ridiculous and they should not advertise themselves as pet friendly but only as ”we accept pets” because the fee is 10 times higher at Sonesta than at Best Western.

The location was perfect! We came by boat on a Friday evening and the dockmaster was so helpful and accommodating. The room was beautiful and we love the activity options. The beach and pools look like so much fun! We spent all of our time out on the water and exploring Charleston by boat this trip but we cant wait to bring out two boys back next time!

Stayed here two nights April the 13th to the 15th ...was really looking forward to getting away for a midweek weekend..upon check-in was informed that because of our gold status with Marriott, that we couldn't use the club lounge because we were Only gold but found out later on that the club lounge wasn't even open... strike one.... First night went well had a decent night's sleep second night concierge called us at 9:00 in the morning after staying out late because it is Myrtle Beach after all..... Told them we weren't interested 9:15 they called back Again, told them again we were not interested ,we are trying to sleep, 9:30 got a four alarm banging on our door from housekeeping even though we had the privacy sign on our door, pretty much ruined our second night sleep.... addressed all these issues with Gavin the front desk manager he said he would give us a sizable discount because of our inconvenience and he was very apologetic..... We never received the Sizable discount.... Tried to call Gavin back numerous times he never returned our call... Even talked to a Miss Kaylee at the front desk and she said those early morning calls were standard practice with Marriott and we told her we have stayed at over 100 Marriotts and nobody's ever called us that early in the morning even at Walt Disney world..... was finally able to get into touch with general manager Miss Suzanne, after numerous phone calls, who told us there was nothing she Would do for our inconvenience.....Oh well..... outside of all this hotel is a good three to four blocks away from the beach definitely not oceanfront we had an far away, ocean view room which was nice , acceptable ,and comfortable .Gym was nice ,nice small indoor pool... they do charge $8 for parking regardless of your status with Marriott.... They have a nice lounge and very good late night restaurant..... Would really have loved to give this hotel a higher rating, but in the long run Very disappointed about nothing being done about our basic loss of a second night's sleep..... And also being told by the general manager that there was nothing she Would do for Us !

This was my little guys first spring break and first vacation and that’s to all the amenities offered at this hotel I’m the BEST MOMMY EVER! The pool area was everything and more! The game room was a nice time to waste time and have fun while it was raining. The views from the lobby during breakfast was beautiful and well as the balcony view from our room on the 19th floor and impeccable! Over all 10/10 . The only hiccup to mention was the Wi-Fi not working so well.

This was our first stay, at the Hilton Ocean Enclave. This resort is located on the ocean and within a casual walk to numerous food, drink, shops, activities and other venues. The staff was absolutely amazing! From the valet at the front door to the front desk staff, concierge and service staff. They always greeted us with a smile and made us feel special. We were honestly treated like royalty. This is a very secure and extremely clean building. It has all of the amenities you could ask for. The views of the ocean were were absolutely gorgeous and the comfort of the rooms are very inviting. We actually extended our stay and felt so relaxed. This will be our new Myrtle Beach stay! I can’t say enough! It’s a must see!

We have only been here a few hours, but I am already AMAZED by the customer service that is being provided by the staff members at the MB Hilton Resort, specifically Kimberly, Jimmy, and Jeanine. Kimberly and Jeanine both were extremely helpful in answering questions about our concerns about our oldest child's severe food allergy and how to make reservations for dinner. They also made sure that we were fully aware of the perks that Diamond members are able to take advantage of. Jimmy was also super helpful in getting our luggage and beach gear to the room, in addition to providing some insight about the Hilton Resort property and also entertaining our two children who were VERY excited to get our room. Thanks to these three for an AMAZING start to our short vacation - we appreciate your time and help!!

Stayed here two nights April the 13th to the 15th ...was really looking forward to getting away for a midweek weekend..upon check-in was informed that because of our gold status with Marriott, that we couldn't use the club lounge because we were Only gold but found out later on that the club lounge wasn't even open... strike one.... First night went well had a decent night's sleep second night concierge called us at 9:00 in the morning after staying out late because it is Myrtle Beach after all..... Told them we weren't interested 9:15 they called back Again, told them again we were not interested ,we are trying to sleep, 9:30 got a four alarm banging on our door from housekeeping even though we had the privacy sign on our door, pretty much ruined our second night sleep.... addressed all these issues with Gavin the front desk manager he said he would give us a sizable discount because of our inconvenience and he was very apologetic..... We never received the Sizable discount.... Tried to call Gavin back numerous times he never returned our call... Even talked to a Miss Kaylee at the front desk and she said those early morning calls were standard practice with Marriott and we told her we have stayed at over 100 Marriotts and nobody's ever called us that early in the morning even at Walt Disney world..... was finally able to get into touch with general manager Miss Suzanne, after numerous phone calls, who told us there was nothing she Would do for our inconvenience.....Oh well..... outside of all this hotel is a good three to four blocks away from the beach definitely not oceanfront we had an far away, ocean view room which was nice , acceptable ,and comfortable .Gym was nice ,nice small indoor pool... they do charge $8 for parking regardless of your status with Marriott.... They have a nice lounge and very good late night restaurant..... Would really have loved to give this hotel a higher rating, but in the long run Very disappointed about nothing being done about our basic loss of a second night's sleep..... And also being told by the general manager that there was nothing she Would do for Us !

We would definitely stay here again after spending a long weekend here this summer. The breakfast buffet is nice with rotating options daily, and while they have plenty of seating it can be hard finding a table. We enjoyed having the coffee shop serving actual Starbucks drinks!! And two different restaurants on site. The valet parking was ideal, they do have self parking which is cheaper -but we prefer valet for convenience. The guest and room service was timely and food was good! Our family loved the pool area as it had 3 different pool areas outside with life guards on duty which was nice if you have kids! There are towel dispensers at the pool area to take -so you don’t even need to bring towels!

I loved the location of my room it just wasn’t remodeled likes the other ones beside my room

This was my second time staying at this location, and it was justas good as the first time.

Saya tidak gembira di hotel double tree kerana mereka mempunyai wang yang berlebihan pada kad kredit saya. Saya membayar cukai perlindungan $ 150 dan tempat letak kereta. Kemudian mereka terus mengenakan wang adalah $ 47 dan $ 93 pada kad kredit saya pada hari berikutnya. Saya harap mereka tidak melakukan kesalahan lagi

This was my little guys first spring break and first vacation and that’s to all the amenities offered at this hotel I’m the BEST MOMMY EVER! The pool area was everything and more! The game room was a nice time to waste time and have fun while it was raining. The views from the lobby during breakfast was beautiful and well as the balcony view from our room on the 19th floor and impeccable! Over all 10/10 . The only hiccup to mention was the Wi-Fi not working so well.

We have only been here a few hours, but I am already AMAZED by the customer service that is being provided by the staff members at the MB Hilton Resort, specifically Kimberly, Jimmy, and Jeanine. Kimberly and Jeanine both were extremely helpful in answering questions about our concerns about our oldest child's severe food allergy and how to make reservations for dinner. They also made sure that we were fully aware of the perks that Diamond members are able to take advantage of. Jimmy was also super helpful in getting our luggage and beach gear to the room, in addition to providing some insight about the Hilton Resort property and also entertaining our two children who were VERY excited to get our room. Thanks to these three for an AMAZING start to our short vacation - we appreciate your time and help!!

This was our first stay, at the Hilton Ocean Enclave. This resort is located on the ocean and within a casual walk to numerous food, drink, shops, activities and other venues. The staff was absolutely amazing! From the valet at the front door to the front desk staff, concierge and service staff. They always greeted us with a smile and made us feel special. We were honestly treated like royalty. This is a very secure and extremely clean building. It has all of the amenities you could ask for. The views of the ocean were were absolutely gorgeous and the comfort of the rooms are very inviting. We actually extended our stay and felt so relaxed. This will be our new Myrtle Beach stay! I can’t say enough! It’s a must see!

Stayed here two nights April the 13th to the 15th ...was really looking forward to getting away for a midweek weekend..upon check-in was informed that because of our gold status with Marriott, that we couldn't use the club lounge because we were Only gold but found out later on that the club lounge wasn't even open... strike one.... First night went well had a decent night's sleep second night concierge called us at 9:00 in the morning after staying out late because it is Myrtle Beach after all..... Told them we weren't interested 9:15 they called back Again, told them again we were not interested ,we are trying to sleep, 9:30 got a four alarm banging on our door from housekeeping even though we had the privacy sign on our door, pretty much ruined our second night sleep.... addressed all these issues with Gavin the front desk manager he said he would give us a sizable discount because of our inconvenience and he was very apologetic..... We never received the Sizable discount.... Tried to call Gavin back numerous times he never returned our call... Even talked to a Miss Kaylee at the front desk and she said those early morning calls were standard practice with Marriott and we told her we have stayed at over 100 Marriotts and nobody's ever called us that early in the morning even at Walt Disney world..... was finally able to get into touch with general manager Miss Suzanne, after numerous phone calls, who told us there was nothing she Would do for our inconvenience.....Oh well..... outside of all this hotel is a good three to four blocks away from the beach definitely not oceanfront we had an far away, ocean view room which was nice , acceptable ,and comfortable .Gym was nice ,nice small indoor pool... they do charge $8 for parking regardless of your status with Marriott.... They have a nice lounge and very good late night restaurant..... Would really have loved to give this hotel a higher rating, but in the long run Very disappointed about nothing being done about our basic loss of a second night's sleep..... And also being told by the general manager that there was nothing she Would do for Us !

We would definitely stay here again after spending a long weekend here this summer. The breakfast buffet is nice with rotating options daily, and while they have plenty of seating it can be hard finding a table. We enjoyed having the coffee shop serving actual Starbucks drinks!! And two different restaurants on site. The valet parking was ideal, they do have self parking which is cheaper -but we prefer valet for convenience. The guest and room service was timely and food was good! Our family loved the pool area as it had 3 different pool areas outside with life guards on duty which was nice if you have kids! There are towel dispensers at the pool area to take -so you don’t even need to bring towels!

I loved the location of my room it just wasn’t remodeled likes the other ones beside my room

This was my second time staying at this location, and it was justas good as the first time.

Kakitangan sangat membantu dengan cepat dan cekap pada bila-bila masa selebihnya, apa-apa bilik adalah bagus dan bersih Secara keseluruhannya tempat yang bagus untuk tinggal di sana sebelum saya akan terus tinggal di sana tempat terbaik di Pulau Hilton head

Two things I could not understand: 1) why Sonesta has a room for accepting pets but have carpet on the floor instead of hardwwod or ceramic tile. We entered our room with a pee spot on carpet floor right at the entrance. We communicated that to reception but they found that to be normal. We didn't understand that. Well, we're not coming back. 2) How can Sonesta call itself ”pet-friendly hotel”if they charged us $200.00 for pet fee for two nights (we found that to be ridiculous and they should not advertise themselves as pet friendly but only as ”we accept pets” because the fee is 10 times higher at Sonesta than at Best Western.

How can I say anything bad about a resort

Resorts are always great