Hotel Dengan Gym di Dorset, United Kingdom

The best location. Old fashioned hotel. . We visited the hotel on 24,25,26 of December and spa gym was closed. No free car park. There is big car park 5 mins away by Walk. ( Central car park) 7£ all day Big restaurant , bar and lounge. Big meetings rooms Buffet breakfast 12,5 pp Lunch or dinner 25£ pp. Full recommended

This is my second stay at this hotel. I am a professional dancer and every year there is a major competition held in Bournemouth, and to be honest, Hilton is one of the most closest hotels to the place of competition, which was the main reason to stay there. But, as last year, as this year, the stay didn’t leave a good impression. Last year my Gucci T-shirt was stolen by the housekeepers (it was lying in my suitcase) and the hotel didn’t compensate it in any way. This year, while doing the check-out, the lady at the reception wanted to charge extra money from me. I had breakfasts included, but she told me the opposite was showing in her screen. When I asked her to show her screen, she refused, saying that “oh it’s a mistake, sorry”. Then she said that I have other things to pay and I couldn’t understand what, as we never ate at the hotel during the day, didn’t use mini bar (which wasn’t even filled up), didn’t use spa, basically nothing. She was trying to find out what shall I pay for about 10 minutes. When I told her I’m late to the airport, she said everything is fine and I can go.  These situations with payments and money completely ruined everything and my opinion about the hotel. I won’t come back for sure. About the food: there is basically nothing to eat. Sausages, bacon, eggs, harshbrowns, beans and some vegetables which look green.  Service: cleaning may be way better. We had plenty of trash in our room such as bottles, cans, empty bags which have been with us for the whole week of our stay and were never thrown away. The first few days the towels were changed, while after that they weren’t even lifted up from the floor. I was staying with my friend and we occasionally ordered food. I have asked at the reception for two forks four times, but I was totally ignored. On the 5th time, when I was screaming, they finally brought the forks. Same with glasses: I’ve asked for 4 glasses, but have never seen them)) The overall feeling of the stay is absolutely negative, as it’s basically just a place for sleep without any good services. For the money it costs it’s absolutely not worth it.

Lovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room. Breakfast was good lots of options. Spa facilities good with a nice pool.

Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.

We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks. Rooms & Amenities: The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene. Staff & Service: The staff were very friendly and welcoming, which made the stay more pleasant. Facilities & Atmosphere: The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing! Other Notes: The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place. Food: The full English breakfast was genuinely very good — one of the highlights of our stay. Overall Value: The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.

Great location with ample parking on site. Nice indoor and outdoor pools with access to beach and right next to chain ferry. Breakfast service was pretty abysmal. Coffee machines constantly out of service and poor breakfast selection not adequately replenished and mostly cold.

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Was ok, but to be honest the room and actually hotel were very dated. And the pool facilities in terms of changing were totally inadequate. Breakfast was ok, and thd location was decent. But having to pay extra for parking when I was a paying guest was poor.

I have stayed here before as I like this place another. I requested a room by phone away from the road but was put in room 12 next to the constant noise of the A35. After paying a lot of money for my break I would have expected my request to be honoured. Disappointing.

Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.