Hotel Dengan Gim di Dorset, United Kingdom

Entrance and lift area not cleaned for ages, room in poor condition, tv smashed, curtain with aged holes, wall scartched with potts, radioator rusty, true we had a dog but that doesn't mean we didn't want to stay at a 3* hostel, we payed just like the rest of the customers, our the room was not 3* at all not even one star. Staff at the reception was friendly laundry and towells clean. Hope the bad things will be remediated.

I was very disappointed, after a night out on a Thursday in June, returning to Hotel at 11.20pm & hoping for a night cap, only to find the bar closed.

A little bit faulty towers but overall was great ‘budget luxury’ for me in a really convenient location. Lovely old hotel beautiful bar area overlooking outdoor gardens. Comfortable chesterfield lounges and sometimes live music and dancing. Rambling hall ways and stair cases. So your room could be a bit of a walk away through funny little hallways around corners and up stairs so check this before leaving the check in desk! Heaps of people had trouble finding their rooms. Then key cards aren’t programmed properly on several occasions I had to walk back to desk and back to room. But apart from having to wipe some mould off a wall …. overall I was happy with stay and location as I got a good deal on Trip.com £35 nite. And they upgraded my room from no window (is this even legal? To sell a room with no window) to a small double with opening window and bath. So I was happy. There is no servicing of rooms so if staying a few days you need to ask housekeeping or front desk for more supplies. Finishing off my coast path walk this hotel is located a 25min bus ride or 15min train ride from Poole. Located right next to Bournemath Beach, promenade and pier in Bournemouth on bus routes 5, M1 and M2. Catch the number 5 bus from the train station to drop you a few meters from the door on Bath Rd. For walking coast path bus 50 leaves from top of Bath rd to Swanage for £2 including the ferry crossing at Sandbanks then you can catch another bus to Durdle door should you wish. Check bus times. Walk on ferry crossing from Shell bay to Sandbanks is free or £1 in other direct (Sandbanks to Shell Bay). I walked to Sandbanks from the Bath Spa Hotel along the beach promenade. Really nice long walk. The hotel features a good buffet breakfast for £12 and average quality buffet dinner (on the night I went) for £15. There was enough tasty items to make it worth while for me. Get in early as they stop replenishing the food if not busy and things run out. It’s a lovely dining ambient overlooking beautiful lawns and outside lounging area. Staff in the dining area were really lovely and helpful and happy. I didn’t use the pool and hot tub but it looked great in a separate conservatory outside area. Some staff were 5 star in their service one bar girl was almost rude and very unhelpful when I asked about wine she just said ‘I don’t know’ and didn’t refer me to the drinks list until I asked a few more questions and she finally said ‘yes there on the bar’ as if I should have known that detail. The rest of staff most helpful and friendly after I stayed a few days. The hotel is vast and a bit like a rabbit warren. One room they gave me was up 21 stairs and I said no way am I lugging my big suit case up there so she changed it to a lift floor no problem. So check these details and don’t accept what you’re unhappy with otherwise they try get away with things if they can. Stand your ground.

Love this quirky hotel! Very reasonably priced, every room we’ve seen is spacious and welcoming. Overall standard of cleanliness is not perfect but acceptable, bedding and bathrooms always clean and fresh. Good location but at the top of quite a steep hill so a free workout if choosing to walk from town! Staff friendly and accommodating.

Amazing hotel Super good service Very professional ,kind and welcoming staff Delicious food

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

Really nice hotel. Great location, lovely bed and room decor. Room was pretty noisy, as windows are in the car park and door is by lobby and lift, so lots of people at all times coming by. I didn’t ask to be moved as I was only there 2 nights and I’d already unpacked when I realised how bad the noise was. On the flip side, the room was really handy for popping in and out as near all hotel facilities. Staff were all very helpful and nice. Pool was excellent! I would definitely go back but would prefer a different room, on the sea view side.

Lovely experience! I stayed here for one night. The staff were so nice. I got the Patrick Swayze room - very happy with that. The hotel has clearly been upgrading - the stairs were beautiful. My room itself was a bit dated, but I understand that they are in the process of doing them up. The bed though was very comfortable, and the price I paid very reasonable. Would definitely book again! It would be nice to see some British celebrities featured - maybe Gregg Wallace or Judi Dench. Leading to my room it was mostly American actors, and I didn't see any home grown talent. I would definitely stay here again.

Fabulous stay at the Marsham! This was our first stay and I'm sure won't be the last! Great traditional hotel, spotless throughout and the staff are wonderful - so polite and friendly, really gives the place a family atmosphere. Great parking too. Bedroom was very warm so not an issue and perfectly clean. Great location too for a walk in to town or a 10k run as I did along the coast to Sandbanks and back! No hesitation in recommending this hotel and its staff :)

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.

Entrance and lift area not cleaned for ages, room in poor condition, tv smashed, curtain with aged holes, wall scartched with potts, radioator rusty, true we had a dog but that doesn't mean we didn't want to stay at a 3* hostel, we payed just like the rest of the customers, our the room was not 3* at all not even one star. Staff at the reception was friendly laundry and towells clean. Hope the bad things will be remediated.

I was very disappointed, after a night out on a Thursday in June, returning to Hotel at 11.20pm & hoping for a night cap, only to find the bar closed.

A little bit faulty towers but overall was great ‘budget luxury’ for me in a really convenient location. Lovely old hotel beautiful bar area overlooking outdoor gardens. Comfortable chesterfield lounges and sometimes live music and dancing. Rambling hall ways and stair cases. So your room could be a bit of a walk away through funny little hallways around corners and up stairs so check this before leaving the check in desk! Heaps of people had trouble finding their rooms. Then key cards aren’t programmed properly on several occasions I had to walk back to desk and back to room. But apart from having to wipe some mould off a wall …. overall I was happy with stay and location as I got a good deal on Trip.com £35 nite. And they upgraded my room from no window (is this even legal? To sell a room with no window) to a small double with opening window and bath. So I was happy. There is no servicing of rooms so if staying a few days you need to ask housekeeping or front desk for more supplies. Finishing off my coast path walk this hotel is located a 25min bus ride or 15min train ride from Poole. Located right next to Bournemath Beach, promenade and pier in Bournemouth on bus routes 5, M1 and M2. Catch the number 5 bus from the train station to drop you a few meters from the door on Bath Rd. For walking coast path bus 50 leaves from top of Bath rd to Swanage for £2 including the ferry crossing at Sandbanks then you can catch another bus to Durdle door should you wish. Check bus times. Walk on ferry crossing from Shell bay to Sandbanks is free or £1 in other direct (Sandbanks to Shell Bay). I walked to Sandbanks from the Bath Spa Hotel along the beach promenade. Really nice long walk. The hotel features a good buffet breakfast for £12 and average quality buffet dinner (on the night I went) for £15. There was enough tasty items to make it worth while for me. Get in early as they stop replenishing the food if not busy and things run out. It’s a lovely dining ambient overlooking beautiful lawns and outside lounging area. Staff in the dining area were really lovely and helpful and happy. I didn’t use the pool and hot tub but it looked great in a separate conservatory outside area. Some staff were 5 star in their service one bar girl was almost rude and very unhelpful when I asked about wine she just said ‘I don’t know’ and didn’t refer me to the drinks list until I asked a few more questions and she finally said ‘yes there on the bar’ as if I should have known that detail. The rest of staff most helpful and friendly after I stayed a few days. The hotel is vast and a bit like a rabbit warren. One room they gave me was up 21 stairs and I said no way am I lugging my big suit case up there so she changed it to a lift floor no problem. So check these details and don’t accept what you’re unhappy with otherwise they try get away with things if they can. Stand your ground.

Love this quirky hotel! Very reasonably priced, every room we’ve seen is spacious and welcoming. Overall standard of cleanliness is not perfect but acceptable, bedding and bathrooms always clean and fresh. Good location but at the top of quite a steep hill so a free workout if choosing to walk from town! Staff friendly and accommodating.

Amazing hotel Super good service Very professional ,kind and welcoming staff Delicious food

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

Really nice hotel. Great location, lovely bed and room decor. Room was pretty noisy, as windows are in the car park and door is by lobby and lift, so lots of people at all times coming by. I didn’t ask to be moved as I was only there 2 nights and I’d already unpacked when I realised how bad the noise was. On the flip side, the room was really handy for popping in and out as near all hotel facilities. Staff were all very helpful and nice. Pool was excellent! I would definitely go back but would prefer a different room, on the sea view side.

Lovely experience! I stayed here for one night. The staff were so nice. I got the Patrick Swayze room - very happy with that. The hotel has clearly been upgrading - the stairs were beautiful. My room itself was a bit dated, but I understand that they are in the process of doing them up. The bed though was very comfortable, and the price I paid very reasonable. Would definitely book again! It would be nice to see some British celebrities featured - maybe Gregg Wallace or Judi Dench. Leading to my room it was mostly American actors, and I didn't see any home grown talent. I would definitely stay here again.

Fabulous stay at the Marsham! This was our first stay and I'm sure won't be the last! Great traditional hotel, spotless throughout and the staff are wonderful - so polite and friendly, really gives the place a family atmosphere. Great parking too. Bedroom was very warm so not an issue and perfectly clean. Great location too for a walk in to town or a 10k run as I did along the coast to Sandbanks and back! No hesitation in recommending this hotel and its staff :)

Great location for daytime but not so much for night. Very noisy outside until at least 3am. We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable. We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good. The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC. We really enjoyed our stay and would return.

The room is much bigger than what i expect. Services from reception desks are extremely friendly and excellent, especially one lady from Kandy, Sri Lanka. The food is great and you can take fruits away as well. Amazingly, there is poole lake just 200meters behind this hotel. And beach side is nearby as well. I will choose to stay in same hotel if i travel to Poole again

Got there a little earlier the guy behind the counter got us a parking permit upgrade to a bigger room with sea view very help full for eating places all round very good experience at the hotel would stay there again no problem