Cleanliness was good.
There are plenty of USB ports (about six in total), including an international power plug conveniently located next to the bed, with the rest being local plugs. The only issue I encountered was the low water pressure in the shower. It would be great if the hotel could improve this.
”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”
Hotel ini mempunyai lokasi yang sangat baik, sarapan yang pelbagai, dan mereka hanya mempunyai kolam renang dan sauna. Mereka mempunyai cara untuk mengambil beg anda sendiri, lihat, terdapat lif, dan pergi.
Hotel berhampiran Tunjungan,Genteng33.3% pelancong memilih kawasan ini
HHook One2026.03.03
Stayed at Diuble Tree by Hilton Surabaya for 2 nights. Check-in was very quick and entry to lobby was very welcoming. Given a room upgrade as I requested for a non-smoking room. Breakfast was good with alot of choices. Will come back again when in Surabaya.
Hotel berhampiran Sukolilo,Sukolilo16.7% pelancong memilih kawasan ini
PPengguna Tanpa Nama2024.05.02
Kolam renangnya okey cuma keadaan biliknya memang perlu diubah suai terutamanya lantai kayu.
Dan ada semut yang menceroboh makanan atau minuman, mungkin anda juga perlu menghubungi kawalan perosak untuk menghilangkan semut tersebut.
Hotel berhampiran Tunjungan,Genteng33.3% pelancong memilih kawasan ini
TTuomas Ye2026.04.17
Stayed here for 2 nights for a business trip and overall it was quite okay. The location is alright, but just take note it is quite a bit of a walk if you want to go Tunjungan Plaza. Breakfast has a good selection of food, but it gets quite crowded unless you go down early to eat. I had some issues with the TV because it keeps freezing after a while, which was a bit annoying. Also, room service missed out some things because they didn't provide a floor mat and hand towel after they cleaned the room. But for a short business trip, everything else was fine and still acceptable.
This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
The room is spacious and comfortable; however, it is not soundproof, and I can hear people talking in the adjacent room. The decor does not suit my taste. The breakfast is so so. The hotel is conveniently located, providing easy access to the shopping mall. The gym in the hotel is adequate.
Lokasi sangat strategis, berada di pusat kota. dekat dengan stasiun gubeng.
amenitis : sikat dan pasta gigi, sabun cair
kamarnya kurang kedap, masih kedengaran suara2 kendaraan dari luar, orang jalan di lorong juga agak kedengeran. tapi its okey dengan harga segitu udah dapet hotel ditengah kota include breakfest.
Hotel berhampiran Tunjungan,Tegalsari33.3% pelancong memilih kawasan ini
JJans muhd2026.03.03
The best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!
Hebat
255 ulasan
9.2/10
Harga bermula
€ 59
satu malam
Semak Ketersediaan
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Lihat semua
9.5/10
Amazing
GGuest UserHotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.
AAnonymous UserThe room is nice, and the hotel offer a photoshoot family, and we had a photo printed with us. The facilities is good. The staff is really helpful. Thank you
LLysanderdennisMy first experience stay here, it is good hotel,despite it’s quite old hotel,only the gym facility didn’t meet my expectation
Services are great!
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
GGuest UserRoom is spacious and clean. Breakfast variety is good. Getting to the room is confusing at the start (lift at hidden area, need to go up, walk across the bridge and take another lift to go up again), LG and level 3 is the same. 2 restaurants on site where the food is quite good. Not walkable to anywhere, quite convenient using grab each time though.
FFirzahardynOne of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays
MMiyalvtuzheA truly excellent hotel.
The environment is stunning. I had expected rain for my trip, but the weather turned out to be perfect, and I got to see some beautiful scenery.
The hotel has a pool, which is fantastic for anyone who loves to swim. I was on a business trip, so unfortunately, I didn't have time to enjoy it.
The staff's service attitude was exceptional. What impressed me most was that every morning at breakfast, they remembered my name when they saw me.
It was a wonderful stay, and I'll definitely be back here the next time I visit Surabaya.
Breakfast was also delicious.
WWong Hoe YenIncredible hotel. Very aesthetic deco right from its entrance to the open air lobby and the spacious very well facilitated room. The restaurant food is great too! Facing the sea overlooking Bali. You can’t go wrong with this hotel!
BBudingbabalaixiThis is a new hotel, and the environment is quite good. The breakfast selection is also pretty diverse. There are many restaurants nearby, and it feels like it's located in a new urban area. I'd consider staying here again next time. Everything else was fine.
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