Hotel Dengan Gym di East Java, Indonesia

Friendly and helpful staff. Breakfast was good with many options. Will come back again next visit.

One of the best hotel in Surabaya, standing on the biggest mall in Indonesia, we can feel a good holiday with another experiences. The breakfast was so amazing, have a good taste and serve with a lot of kindness. We will back again.

Hotel ini mempunyai lokasi yang sangat baik, sarapan yang pelbagai, dan mereka hanya mempunyai kolam renang dan sauna. Mereka mempunyai cara untuk mengambil beg anda sendiri, lihat, terdapat lif, dan pergi.

Kamar lokasi bf uda okeeeee bgtttt tapi dpt pglaman ga ngenakin dr karyawannya. Voucher sy include bf . 2x dikonfirm kalau voucher tidak include bf (dikarenakan rate yg saya dpt terllu Murah utk pakai bf ) ngmg rate via tlp. Ga sopan sekali si lbh baik ke hotel bintang lainya aja msh bnyak yg pleyanan masih Okeee. Thx

Kolam renangnya okey cuma keadaan biliknya memang perlu diubah suai terutamanya lantai kayu. Dan ada semut yang menceroboh makanan atau minuman, mungkin anda juga perlu menghubungi kawalan perosak untuk menghilangkan semut tersebut.

Tinggal kedua di sini! Mendapat tingkat di tingkat 8, pemandangan yang tidak terlalu buruk walaupun saya lebih suka memilikinya di tingkat yang lebih tinggi. Perkhidmatan masih kekal sempurna. Bilik bersaiz besar dan tandas bersih! Sarapan setiap hari akan membuat anda manja untuk pilihan. Lokasi betul-betul di tengah-tengah jalan Tunjungan, di mana pada waktu malam, ia menjadi hidup dengan pejalan kaki menikmati malam. Banyak kedai makan yang bagus di sekitar juga! Berjalan kaki ke pusat membeli-belah... Ini pasti akan menjadi hotel saya sekali lagi untuk perjalanan seterusnya!

Really enjoyed my stay there! Excellent facilities and suitable for families with kids and elderly. Highly recommended!

Overall, it was a pleasant and enjoyable stay at the hotel. However, there are a few areas that could be improved: During peak season like Lebaran, only one elevator was operational at the time of our check-in. Although a second elevator was later in use, one remained out of service. This resulted in quite long waiting times, especially considering the high occupancy period. We also paid for breakfast at the reception, but our name was not initially listed at the restaurant. While the issue was resolved quickly, it did affect the overall comfort and experience. Additionally, the breakfast menu remained the same for two consecutive days. It might be worth reviewing the menus. We came around 9 AM (we know it’s quite late) and many items were already unavailable and not refilled. However, overall the room was clean and comfortable. We would definitely consider coming back, though likely without opting for the breakfast.

Lokasi sangat strategis, berada di pusat kota. dekat dengan stasiun gubeng. amenitis : sikat dan pasta gigi, sabun cair kamarnya kurang kedap, masih kedengaran suara2 kendaraan dari luar, orang jalan di lorong juga agak kedengeran. tapi its okey dengan harga segitu udah dapet hotel ditengah kota include breakfest.

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!