Hotel Dengan Gym di Nagano Prefecture, Japan

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

This hotel is absolutely fantastic, right across from Nagano Station. The breakfast was incredibly delicious, and the facilities are comprehensive. Definitely great value for money!

The hotel's public areas are lovely, and while breakfast isn't extensive, there's enough to fill you up with good choices. The hot springs area is also great, with complete facilities and amenities. The only downside was the room. When we stayed, there was a constant, strange noise from some equipment – I'm not sure if it was the air conditioning, exhaust fan, or something else. We didn't bother changing rooms to avoid hassle. Also, it was incredibly dry in the room during winter, and even though there was a humidifier, it was very noisy when turned on. 😂 Perhaps a summer visit would be more comfortable.

This hotel boasts an excellent location, just a five-minute walk to the Karuizawa Outlet Mall, and offers a free shuttle bus service to and from JR Karuizawa Station, making travel and shopping incredibly convenient. The property is surrounded by lush forest and greenery. The guest rooms are spacious and airy, with balconies offering serene woodland views. Each room also features a private hot spring bath, where floor-to-ceiling windows bring the mountain scenery indoors. The buffet breakfast is a delightful blend of local Shinshu ingredients and a wide variety of delicious Western options. There's even a FamilyMart convenience store in the lobby, ensuring all amenities are well-covered. The staff are polite and attentive, and guests can rent bicycles to explore the town, creating a relaxed and comfortable vacation atmosphere. It's the ideal base for short, chartered tours around Karuizawa.

Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!

Amazing stay at Coutyard in Hakuba, they guided us in every inquiry and the hotel has everything you need to skyin

Had a great time at this resort hotel! Rooms are spacious and beds are comfortable! Had a great experience with all the ground staff. Breakfast, Lounge access staff were all excellent! Special thanks to Miyata, the lady in short hair with black jacket and trousers. They were lovely and super helpful and friendly.

Clean and tidy. The shuttle bus to Karuizawa Station right at the doorstep is very convenient; you can ask the front desk for the schedule. The outlet is just a 5-minute walk away. Major nearby attractions include Stone Church, Kumoba Pond, and Old Karuizawa. This is my third visit to Karuizawa. The previous two times were during the winter ski season. Spring has a pleasant temperature; although there's a temperature difference between morning and night, strolling around during the day is very comfortable. I highly recommend visiting in spring, April-May.

This hotel is located in Old Karuizawa, about a 15-20 minute walk from the JR train station. They also offer a convenient shuttle service. The room was spacious with a lovely balcony and a small garden view. It's also very convenient for connecting to hikes in Nagano.

Highly recommend! This is the best hotel in Karuizawa. The hotel has a very understated European style, and it took me quite a while to find the lobby. 😂😂😂 The room is huge; for this price point, it might just be the biggest room in all of Japan. The hotel is famous for its Western cuisine. Dinner and breakfast for three people only cost a little over 5000 RMB. If I ever come back to Karuizawa, I'll definitely be staying here again.