Hotel Dengan Gym di Veracruz, Mexico

The hotel is great, but there is no breakfast, which is relatively unsatisfactory. Opposite the hotel lobby is the sea, and the surrounding area is relatively safe. The staff has a good service attitude, recommended

Details like that they ask for a deposit of thousand pesos, check your room before delivering it, that they have no stick in the room, take points away from the service

The hotel ambience is really good 👍. Great river view and overall the ambient is good. Well maintained. gym was good. The Restaurant is good with multiple options. Overall very good.

My room is quite cozy with wrapped around balcony. Daniel from the front desk has been extremely helpful. Price is reasonable. I would recommend this hotel.

The stay was very pleasant, as the staff's attention and kindness were great. The facilities aren't excellent, but they're not bad. The cleanliness is good, and while the food isn't the best, it has flavor.

The hotel is very nice and opposite side of the hotel have a mall that is very convenient for me to get some food or shopping.

The room is very nice with ocean and sunset views, and the reception is very helpful and they can speak English.

A mi esposa y a mi nos gustaron las instalaciones, nos hospedamos en la ciudad de Veracruz, el desayuno buffet muy sabroso y completo, disfrutamos nuestra estancia de tres días. Gracias

It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.

1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !