Hotel Dengan Gym di Veracruz, Mexico

The hotel is great, but there is no breakfast, which is relatively unsatisfactory. Opposite the hotel lobby is the sea, and the surrounding area is relatively safe. The staff has a good service attitude, recommended

Details like that they ask for a deposit of thousand pesos, check your room before delivering it, that they have no stick in the room, take points away from the service

We went to celebrate my birthday, it was wonderful, the location was excellent.

The hotel is very nice and opposite side of the hotel have a mall that is very convenient for me to get some food or shopping.

The room is very nice with ocean and sunset views, and the reception is very helpful and they can speak English.

Very well located less than 500 meters from Plaza de las Americas, we had a full hotel, so housekeeping sometimes didn't do their work. On two occasions, it was after 6 pm, and we ended up back in the room.

It is good, with good location and scenery. It has its own beach. The breakfast is great, and the swimming pool is great. The door is very big, and it should be the best hotel in the city.

Reserve en esta app una habitación con una cama extra grande , y al llegar al hotel mi reserva decía que eran 2 camas matrimoniales , obviamente no sabia lo que pasaba o el por que del error , le comente al recepcionista que si podría hacer algo para cambiar eso ya que yo no quería dos camas y afortunadamente y como dijo el muchacho de la recepción que como era domingo no había mucha demanda de habitaciones si no no me hubiera ayudado con el cambio de habitación y eso que ya estaba pagado , espero que nunca vuelva a suceder ya que por esos detalles uno cambia de app y hasta de hotel ..

1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !

El hotel es muy bonito, limpio, super bien ubicado. El personal es super amable. Elegimos una habitación con vista al mar, vale la pena.