Hotel Dengan Gym di Perak, Malaysia

On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.

This homestay offers a perfect blend of comfort, style, and modern convenience. The living space is beautifully designed with a clean, contemporary aesthetic, featuring a cozy seating area and an elegant dining setup. The bedroom provides a serene escape with its plush bedding, thoughtful layout, and excellent air conditioning. It is fully loaded with practical amenities like a smart TV, washing machine, and ironing board, making it an exceptional, hassle-free choice for both short getaways and extended stays.

We stayed at DoubleTree by Hilton Damai Laut for 3 days and 2 nights and really enjoyed our stay. Definitely worth every penny! It’s a great place for a family getaway, with direct access to the beach, a mini waterpark, Kids Club, and plenty of activities to keep the kids entertained. The room was comfortable, the surroundings were peaceful, and we loved the relaxing resort atmosphere. Overall, we had a wonderful time and made some great family memories here. The kids loved it, and so did we! Definitely a place we would love to come back to. ❤️

The stay was comfortable and chill. The hotel is newly open and clean. Parking is convenient and the gym was the best gym I have in Ipoh. The gym machine is new and well function. The jogging and cycling machines also a lot so that I don’t need to wait for others. There is jazcuzi and swimming pool as well. The garden are beautiful and nice photo session.

Spacious room, desk for work space is good and comfortable. Suitable for business traveler like me. But i dont like the room at level 3, when they are doing construction work at 4.30am, very noisy and I can’t sleep properly. Mattress and bed, pillows very comfortable. But the most important, they cant maintain cleanliness level up to the standard. When at morning i went out for breakfast i found the rubbish front of my door. My room was at the end of the row. Maybe other guests just use my front door as their dumpster. But what shocked me most, when i went out from my room. There was house keeper there, but when i talked to him about cleaning the rubbish he just said to me wait for office instructions. Really unbelievable! No urgency to clear the rubbish and their housekeeper standard of cleanliness really bad!

Upon arrival the 2 contact details provided don't respond and it's really annoying and disappointing. 1 contact go into voicemail box and another will never pick up the call which somehow give you the impression of the host is not reliable(Attached conversation without reply) The property manager or agent that host these property really need to be more professional. The unit is full of new paintings and the smell cause lots of discomfort(Attached the toilet door with new paint) The bidet or sprinkler is broken and the water is scattered around and cause our clothes and toilet paper all wet!!!(Attached photo broken bidet) They don't install ventilation fan on the toilet and when you open the window for air circulation your neighbors could see you.Their intentions is very clear which is they don't bother the comfort of the guest(Attached photo of when open up the toilet window for ventilation the upper floor could see through hence no privacy while shower.You shower with window close and its felt suffocating after a while!!!) As Ipoh is famous for eateries to our surprise when we packed our supper home the utensils is really disappointing.The host barely provides you any plates and utensils.Maybe just 4 cups 4 plates as if anything extra will cause them a million dollars investment.You can't find extra waste plastic bags or toilet paper.They simply being too calculative and don't provide any extra even you are using it to keep their unit clean at least if you provide me with extra waste plastic bags we could pack our waste and keep it clean and hygiene instead. Each room only 2 towels for shower and no pools towel provided.Very inconsiderate!!! The worst part is they will sent you a check out instructions 6am in the morning to wake you up!!! If you having a peak booking on our check out date you may sent a reminder for checkout but please not at 6am in the morning !!! I think Trip.Com should check on your agent quality and set a minimum standards.The property host is really disappointed we don't have time to waste so we just put up with it and write a review after check out.

The entire place was very clean, and the sheets were spotless with no strange odors. The bed was comfortable, and the view was beautiful. Having a water dispenser was a great bonus. I hope they consider adding a shoe rack to keep shoes organized.

I only stayed one day in Ipoh as a stopover. This hotel isn't in the city center, and it's not particularly close to the train station either. However, there are some other small shops within the same building, which makes for a decent collection. The environment is pretty good; it has an industrial design, but it doesn't look run-down. The room was small, but it matched the price. The first room we were given had a connecting door to the next room, so we asked to switch, and the front desk lady cheerfully changed it for us. There's a gym with treadmills, bikes, ellipticals, and some strength training equipment. Not many people seemed to use the gym, but the environment was nice and air-conditioned. I worked out for an hour and felt great afterwards.

Love the hot spring facilities offered by the hotel, especially when you get to enjoy a private hot spring and pool in the villa! And regardless of where your villa is located, there’s buggy service available 24/7. Yoga among nature was also amazing. A really nice place to relax within nature. HOWEVER, as a luxury resort, I was disappointed with the check-in service. Firstly, there wasn’t a clear indication of where the reception/lobby was, so our driver ended dropping us at the carpark. Once we were within the lobby area, it took a while for the staff to actually welcome us. Unlike the check-in service we saw another family receiving later in the day when they were dropped off at the main lobby, we immediately felt the difference. Btw, the resort should really consider lighting the direction into the lobby at night. Most of our private hire drivers have pointed poor signage/lighting to the lobby. Next, the jungle walk group was too large with only one guide. We could barely hear what the guide was saying at the back, so yes it was merely a walk for us.

The hotel to stay in if you are coming for the Ipoh half marathon race or any other sports events at the stadium. Staff were extremely friendly and helpful. Service was impeccable.  Room was superb. The roof top pool was really great! I will definitely come back again if I am doing the Half Marathon race again.