Hotel Dengan Gym di Perak, Malaysia

Great swimming pool Multiple pools, slides, splash zones, and mini waterpark features keep children busy for hours, and several reviews call the pool area the main highlight for families. Kids Club facilities stand out with toys, PS4, a mini cinema, playrooms, board games, and outdoor play areas, giving children plenty to do beyond the pool. ”Good facilities nice view and child friendly.” Clean private access adds to the stay, with several reviews highlighting city walks, nearby rooms, and easy access from the resort. ”Love the private beach and the pool.” Great view， balconies facing the water. ”Amazing location and breathtaking view!” ”Good facilities nice view and child friendly.”

5-star hotel, but unfortunately the service was far from 5-star. We arrived for check-in at around 3:30 PM, only to be told that our room was not ready and that we had to wait another 30 minutes. For a 5-star hotel, I would expect the room to be ready by the stated check-in time. The staff also did not properly explain or guide us regarding the location of the available facilities. More importantly, some staff members did not handle guests in a professional or attentive manner. Overall, the service and guest experience did not meet the standards I would expect from a 5-star hotel. There is definitely room for improvement, especially in staff professionalism, communication, and guest service.

Although I only stayed one night in Ipoh, it left a lasting impression. The hotel's main advantage is its convenient location. The rooms are spacious, and there are plenty of dining, entertainment, and shopping options nearby. My friends and I had a wonderful time.

The location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils. However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV. The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues. The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If you’re looking for a peaceful stay, it’s worth checking whether the construction has been completed before booking.

We had a wonderful stay as we planned a birthday surprise for my wife. The decorations were lovely and really made the occasion feel extra special. The room was clean, tidy, and comfortable, with a beautiful view that added to the whole vibe. The pool was great and very kid-friendly, and the easy access to the beach was a big plus for our family. The buffet spread was also impressive, with plenty of variety and delicious choices for both dinner and breakfast. Overall, we had a memorable stay and truly enjoyed our time here. We’ll definitely be coming back again!

I really love the room. The bed was very comfortable with the nice pillows. Duvet cover is lovely with the hotel detailing on them. Well done management. The bathroom is big with separate wet bathroom. Toilet came with bidet and automatic wash machine control system. Breakfast buffet was really good spread and kudos to the f&b team with their amazing hospitality and services. Special shoutout to the staff Hattame for his great hospitality and service. Good ambiance too. Rooftop pool was small but it’s clean and overlooking the airport. There’s a lifeguard and staff around. On the other hand i was very disappointed with the cleanliness at the coffee counter in the room. Total disaster for such a brand new hotel. The dust are so thick on the fridge and all over the coffee cabinet. So disappointing and disgusting. Housekeeping manager or management should check on their staff works. Kettle was not clean properly and there is a left over water in the kettle, obviously not clean from the previous guests. Totally unacceptable for so call 5* hotel. Front desk staff was not friendly and gave me a fake smile and I was not feeling welcome at all. One of the female staff wearing worn out shoes and making so much noise while she moving around the reception which i find so annoying and what a poor grooming and service standard for a hotel. She not even smile at me while I was there at the counter for the check in. Overall I was happy with the comfort of the room and parking area was very convenient for me. Hopefully the management take note of my feedback and hope for the improvement of my next visit otherwise will be my last visit. Thank you.

The room facilities were old and the soundproofing was poor. The gap under the door was quite large; after turning off the lights, the light coming through the door gap was bright enough to serve as a nightlight. The toilet in the room was faulty; it wouldn't stop flushing immediately and would automatically refill after emptying, which was a bit noisy. The location was decent, with plenty of food options and the night market not far away. The Chinese-American lady who checked me in provided excellent service.

Just a few hundred meters from the hotel, there's a 'Changjiang White Coffee' shop open during the day. Across from it, there's a Chinese restaurant that's open for dinner – a perfect combination. If you don't want to venture far, these two places have you covered, and the food is delicious too.

Good value for money hotel. I used Grab for all my transportation, so convenience wasn't an issue, and transport in Ipoh is very affordable. The hotel and room were beautiful and quiet, which I really liked. The staff were very friendly and deserve praise. The USB and Type-C outlets here are a great feature, as hotels in Kuala Lumpur and Penang didn't have them, which was very inconvenient.

The overall experience from checked in and the conversation with the support is good. Information given is sufficient too. I didn’t park at multi storey car park, end up just to pay extra parking at visitor parking and no need to round up to multi storey car park. Only aircond at living hall need to improve the cold, seem not cold even on for few hours. The rest are good. Sofa got some dirt with the dust and some biscuits. Not well clean. Definitely will recommend to friends.