Hotel Dengan Gym di Azores, Portugal

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

The hotel is located near a botanical garden. Thermal pool, 2 open jacuzzis and an indoor SPA creates a wonderful atmosphere. The ladies who clean the room deserve the highest rating as it is tough to keep everything perfect while the guests are using the thermal pools with iron (volcanic spring) water. Nice breakfast and terrace.

Incrível!!!! Atendimento extremamente simpático e prestativo, ambiente acolhedor limpo, pequeno almoço INCRÍVEL com quatro mesas cheias de produtos, realmente representantes o peaueno almoço de hotel que todos idealizamos! A vista do quarto era perfeita para o jardim, privativo, com acesso á sauna jaccuzy e piscina. Esta estadia superou TODAS as minhas expectativas, staff Incrível mesmo!!!

Hotel muito bonito, localização excelente a poucos minutos a pé da Praia do Porto Pim e vista privilegiada para o nascer do sol na sala do pequeno-almoço. Equipamentos no ginásio de alta qualidade. Quarto super confortável e quentinho, mesmo sem aquecimento, e super silencioso durante a noite!

Bela vista do quarto, ótimo atendimento, limpeza impecável e muito conforto. Vale mencionar também q o quarto é muito espaçoso

Perfect location on a beautiful island. Better get the room with a sea view and watch the boats come in. Good breakfast plenty of choice and wonderful fresh fruit. Staff all very pleasant and spread the happiness. Excellent pool kept meticulously clean. Hot tub if rain comes and hot sauna. R3 Restaurant just across the road. Gentle stroll along the front into town and the marina.

The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport. To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite. What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was. The amenities were limited, there is no safe or fridge in the suites. In the bathroom the paper holder was rusted because it has been positioned under the towel rack. The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices. If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats. I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.

Vou todos os anos pássar o dia dos namorados a este hotel, já à mais de trinta anos.

I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA

Great hotel for slow and relaxing visit to the island. It is a bit out of the way and you need a car. But if you are not in a hurry, this is a perfect hotel. It’s right on the hiking trail and only 20 mins to the airport. It’s also only a few minute drive to the highway to get around the island for sightseeing.