Hotel Dengan Gim di Alabama, Amerika Syarikat

Sebab utama hotel ini ialah kebersihannya tidak begitu baik, lantai dan bahagian atas meja dapur kecil melekit, dan sinki tidak bersih. Terdapat dapur, ketuhar gelombang mikro, ketuhar dan peti sejuk di dapur, tetapi peralatan lain sudah tiada. Anda perlu mempunyai barangan rumah anda sendiri untuk memasak. Biliknya kecil, tidak sesuai untuk tinggal dengan kanak-kanak, sarapan pagi ok.

Another great stay! This is my third time staying at this hotel and I rarely return to the same place unless It was a great stay. Nitcha was very helpful in making the reservation, Chris did a fantastic job at checking and Juan helped immensely by cleaning some areas at midnight. We will definitely be back!

Room was clean. Staff is very nice and friendly. Breakfast was great, something there for everyone. Vicki, the hostess, was very friendly and accommodating. Pet friendly. Highly recommend for a comfortable stay!

Hotel seems brand new. Beds and pillows comfortable. Shower and elevators oddly not that clean but everywhere else spotless. The whole coffee/ beverage area was out of service which was a pain at breakfast. We also forgot toothpaste and I was surprised they couldn’t help us. Had to find a cvs. I would definitely try an avid hotel again based on this though.

We had a wonderful stay at this hotel. The staff was friendly and pleasant, especially the very nice lady at breakfast. The room was recently renovated, and the bed was extremely comfortable. My wife and I were there for the Lauren Daigle concert at the Orion Amphitheater. It is a close walk from the hotel, and definitely the way to go. The walk is a direct line, well lit, and there were plenty of other people around. After we got back to our room we noticed that 45 minutes later cars were still backed up, trying to leave the venue. This is now our place to stay in Huntsville!

I stayed here again for the however many time. Too many to forget. Still no issues and I enjoyed the hot tub this evening which is nice. The pool is right next to it so I just went back and forth between the two of them enjoying the experience of going in and out until I was finished.. I finished out in the hot tub because it was so hot.. I actually wanted a round two but the first one was so explosive it satisfied my needs. Great place to release some stress.

Biliknya bersih. Perkhidmatannya OK. Lokasinya cantik. Makanannya tidak begitu sedap.

Very conveniently located to Auburn and very reasonably priced. Comfortable and clean. Most importantly, the staff is all great! Every single one was friendly, meticulous, and eager to go the extra mile. Mary and JC at the front desk, were especially great. My kid is just starting their freshman year. I anticipate staying here many times over the next four years!

I stayed here again for the however many time. Too many to forget. Still no issues and I enjoyed the hot tub this evening which is nice. The pool is right next to it so I just went back and forth between the two of them enjoying the experience of going in and out until I was finished.. I finished out in the hot tub because it was so hot.. I actually wanted a round two but the first one was so explosive it satisfied my needs. Great place to release some stress.

Biliknya bersih. Perkhidmatannya OK. Lokasinya cantik. Makanannya tidak begitu sedap.

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

Saya pergi ke sana untuk perniagaan & juga dengan keluarga & ia sangat bagus. Mereka Sangat Bagus & Bersih! Keramahan yang Hebat daripada kaunter penerimaan tetamu & kakitangan. Mereka sangat sopan dan sopan. Saya tahu ke mana hendak pergi apabila saya mahu melakukan perkara dengan keluarga saya di luar rumah walaupun saya tinggal di Birmingham.

The rooms are very clean and upscale. The staff are super friendly. Would recommend to everyone.

酒店服務很好

This place was very nice. The room was very clean and the lady that checked us in was great. She really helped us out. My dad has a prosthetic and she gave him a stool for the shower. And even made us more sausage when they ran out. This was a way better stay than what we had just come from.

We had a wonderful stay at this hotel. The staff was friendly and pleasant, especially the very nice lady at breakfast. The room was recently renovated, and the bed was extremely comfortable. My wife and I were there for the Lauren Daigle concert at the Orion Amphitheater. It is a close walk from the hotel, and definitely the way to go. The walk is a direct line, well lit, and there were plenty of other people around. After we got back to our room we noticed that 45 minutes later cars were still backed up, trying to leave the venue. This is now our place to stay in Huntsville!

性價比高 出差比較合適

We were in town for my mother-in-law’s funeral and opted to stay at the Marriott. I travel frequently for my job and expected this location to meet the usual standards. Unfortunately it did not and I was thankful we were only there one night. Check-in was interesting as the frazzled staff seemed insufficiently trained to handle the computer system or provide a warm welcome to guests (not just us but the other encounters I witnessed). Granted it was hot outside, but our room was stuffy and humid. The A/C in this aging facility was barely putting out any cool air and it was positioned where the vents would not adequately ventilate the room. I called the front desk and was told someone would come up to see what could be done, but no one came. My husband and I had poor sleep because we were so uncomfortable. The next morning, the front desk was unattended when we went down to checkout. I dropped our keys in the designated place but really wanted to just give some feedback to them so I waited around long enough to know that staff were non-existent or elsewhere. I feel our negative experience reflects on management as it is their job to run a properly functioning hotel. I can’t blame the inexperienced staff. On a positive note, the room was clean and there were plenty of towels in the bathroom.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.

If you’re traveling by yourself or one other person, this is a nice budget option for sure. The staff was very friendly, the room was good, the bed was comfy. No breakfast, no problem. Here’s the problem I had: I booked a suite with a bedroom and a foldout couch and living area. They swapped my room for a WAY smaller one at the very last minute, after I confirmed my reservation by phone a day prior. My friend and I had to sleep in the same bed together. We laughed it off, and that was not a big deal. Nor did I make a stink at the front desk, that wouldn’t have helped. I had a friendly and professional chat with the woman at the desk, and she said that’s basically all they had. So I got stuck with it, then brushed it off and lived with it, as anyone probably should. Another whole room would’ve been excessive, we didn’t really need that, but we were way less comfortable. They shouldn’t have switched our room on us like that. The room we got was cheaper than what we reserved, and they gave us zero recourse, but we’re nice guys. We’re low-budget guys, but that’s a low-level scam. So we’re just not going to stay at Sonesta Suites hotels anymore after this. We’re experienced travelers for our jobs, and we only go back to places that don’t pull this kind of stuff. In all fairness, they told me that the place was under construction, and that was the reason why we got a small room. That’s not the point. They had my phone number and email address, and could’ve given me advance warning. Just 30 seconds, a voicemail or quick email. That’s shady man. We stayed there for just one night, but what if you the reader are planning on staying a week? That could easily amount to a bigger problem, for more than one person. There’s a pretty decent-looking Drury Inn & Suites closer to downtown, just far enough from the highway to be quiet. I’ll check that place out next time I’m in Huntsville. For all you budget travelers out there, Sonesta Suites - Exchange Park is very safe, but not quiet due to the ongoing construction on the hotel. We had guys banging on the outside window with hammers at 9AM. Mornin’ y’all, we didn’t object, we just got up and ate our food. If you book a room with more than a bed and a chair, be warned, that’s what we thought we were getting. I have the pictures that Sonesta Suites posted of our room from when we booked the trip. You might not get the same room, but it’s a solid room. The kitchenette was useful, full fridge and freezer, but we could do without a cold-shoulder from the Sonesta corporate office.

My husband and I stayed a couple of nights here to celebrate our anniversary and I must say the staff was amazing from the time of checked-in until we checked out. After we checked in, I was waiting in my husband to park the car and I started talking to this nice lady name Wanda Morgan at the front desk. She asked me are we staying for business or we celebrating anything special. I told her we are celebrating our 16th anniversary and she was so sweet about it. As soon as we got to our room, we heard someone pounding on our door, it was Ms. Wanda telling us to come with her, our from has been upgraded. They even gave us a free pass at the bar. The rooms are very nice, clean and spacious. The only things I can say was wrong with our room was that one of the balcony doors would not open but I let them know about it. The breakfast was good and the coffee is great, and the best part is I can’t hear the other guest in their rooms. We will most definitely stay here again.

Great location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.

We had a wonderful stay at this hotel. The staff was friendly and pleasant, especially the very nice lady at breakfast. The room was recently renovated, and the bed was extremely comfortable. My wife and I were there for the Lauren Daigle concert at the Orion Amphitheater. It is a close walk from the hotel, and definitely the way to go. The walk is a direct line, well lit, and there were plenty of other people around. After we got back to our room we noticed that 45 minutes later cars were still backed up, trying to leave the venue. This is now our place to stay in Huntsville!

We were in town for my mother-in-law’s funeral and opted to stay at the Marriott. I travel frequently for my job and expected this location to meet the usual standards. Unfortunately it did not and I was thankful we were only there one night. Check-in was interesting as the frazzled staff seemed insufficiently trained to handle the computer system or provide a warm welcome to guests (not just us but the other encounters I witnessed). Granted it was hot outside, but our room was stuffy and humid. The A/C in this aging facility was barely putting out any cool air and it was positioned where the vents would not adequately ventilate the room. I called the front desk and was told someone would come up to see what could be done, but no one came. My husband and I had poor sleep because we were so uncomfortable. The next morning, the front desk was unattended when we went down to checkout. I dropped our keys in the designated place but really wanted to just give some feedback to them so I waited around long enough to know that staff were non-existent or elsewhere. I feel our negative experience reflects on management as it is their job to run a properly functioning hotel. I can’t blame the inexperienced staff. On a positive note, the room was clean and there were plenty of towels in the bathroom.

Our second stay here. The last time, we had problems at check-in and had to wait for our room, despite checking in online well ahead or arrival. Excuse at that time was that they didn't anticipate so many bookings on New Year's Eve. We didn't understand that, as that is a special evening where a lot of people go out to celebrate and reserve a hotel room. Especially in an area where this Element is located (tourist location, lots of restaurants, a place where people go for special occasions, etc.). We thought that maybe that experience could be chalked up to low staffing and the holiday, so we decided to book again. The check-in experience was MUCH WORSE than last time ! As before, we checked in online 2 days ahead of time. We actually arrived one hour later than our scheduled arrival time. Our room was STILL not ready, along with those of a lot of other disgruntled customers still waiting in the lobby. Excuses from front desk personnel were inconsistent, with some saying that the hotel was ”overbooked” (you have a set number of rooms - how can that be ?) Some customers waited over an hour. After waiting almost 45 minutes, I had to call Bonvoy Customer Service to get any resolution, and only then were we quickly told that a room was ready. The room could've been cleaner and the food offerings at the hotel could've been better, but we could've overlooked some of that, had we not had to endure such mis-management of the check-in process. This hotel is in a great location, and holds such [promise. But, we are not eager to return, unless these management issues are resolved.

If you’re traveling by yourself or one other person, this is a nice budget option for sure. The staff was very friendly, the room was good, the bed was comfy. No breakfast, no problem. Here’s the problem I had: I booked a suite with a bedroom and a foldout couch and living area. They swapped my room for a WAY smaller one at the very last minute, after I confirmed my reservation by phone a day prior. My friend and I had to sleep in the same bed together. We laughed it off, and that was not a big deal. Nor did I make a stink at the front desk, that wouldn’t have helped. I had a friendly and professional chat with the woman at the desk, and she said that’s basically all they had. So I got stuck with it, then brushed it off and lived with it, as anyone probably should. Another whole room would’ve been excessive, we didn’t really need that, but we were way less comfortable. They shouldn’t have switched our room on us like that. The room we got was cheaper than what we reserved, and they gave us zero recourse, but we’re nice guys. We’re low-budget guys, but that’s a low-level scam. So we’re just not going to stay at Sonesta Suites hotels anymore after this. We’re experienced travelers for our jobs, and we only go back to places that don’t pull this kind of stuff. In all fairness, they told me that the place was under construction, and that was the reason why we got a small room. That’s not the point. They had my phone number and email address, and could’ve given me advance warning. Just 30 seconds, a voicemail or quick email. That’s shady man. We stayed there for just one night, but what if you the reader are planning on staying a week? That could easily amount to a bigger problem, for more than one person. There’s a pretty decent-looking Drury Inn & Suites closer to downtown, just far enough from the highway to be quiet. I’ll check that place out next time I’m in Huntsville. For all you budget travelers out there, Sonesta Suites - Exchange Park is very safe, but not quiet due to the ongoing construction on the hotel. We had guys banging on the outside window with hammers at 9AM. Mornin’ y’all, we didn’t object, we just got up and ate our food. If you book a room with more than a bed and a chair, be warned, that’s what we thought we were getting. I have the pictures that Sonesta Suites posted of our room from when we booked the trip. You might not get the same room, but it’s a solid room. The kitchenette was useful, full fridge and freezer, but we could do without a cold-shoulder from the Sonesta corporate office.

My husband and I stayed a couple of nights here to celebrate our anniversary and I must say the staff was amazing from the time of checked-in until we checked out. After we checked in, I was waiting in my husband to park the car and I started talking to this nice lady name Wanda Morgan at the front desk. She asked me are we staying for business or we celebrating anything special. I told her we are celebrating our 16th anniversary and she was so sweet about it. As soon as we got to our room, we heard someone pounding on our door, it was Ms. Wanda telling us to come with her, our from has been upgraded. They even gave us a free pass at the bar. The rooms are very nice, clean and spacious. The only things I can say was wrong with our room was that one of the balcony doors would not open but I let them know about it. The breakfast was good and the coffee is great, and the best part is I can’t hear the other guest in their rooms. We will most definitely stay here again.

Great location to go to Space and Rocket museum. Breakfast was solid. Room was comfortable. Staff were very nice. Price was good.