Hotel berhampiran Puhinui Domain, Auckland

I needed a hotel room with 2 rooms in it for 6 people. Somehow the booking booked in 2 hotel rooms with 2 rooms in each and therefore could sleep 12 people. I think it is a description thing - communication went wrong I did ask but the receptionist could not give me a refund .. we end up using both hotel rooms any way. This is not a complaint. This is only to raise your awareness to the description of 2 rooms - means 2 rooms in the one hotel accomondation vs 2 hotel accomondation The location is amazingly close to the airport. If you could start replacing the mattress it would make a difference. Nothing minor cosmetic changes will make the place come up a million dollars. Hope this helps Regards Gorgeous Le

The location is fantastic and close to shops and eateries. Complimentary coffee was nice & appreciated the microwave, plates and cutlery etc. Staff very friendly. The airport shuttle bus comes to the Ibis for door to door pickups with only NZD 6/pp. I would definitely suggest dining in the fantastic restaurant next door - Szimpla. Always busy, but just relax, the food is worth it.

After 20 hours of traveling we missed our connecting flight and had to find accommodation for the night. The Jet Park Hotel staff took our call and made things easy including arranging for the shuttle to come to the airport to collect us. Our room was lovely with huge, comfortable beds, a refreshing shower and yummy meals from room service we couldn't of ended a stressful day better. Would not hesitate to use again as nothing was a problem with the staff and the room was relaxing, clean and peaceful.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

2nd time staying here since we arrived in Auckland. Really like this accommodation, staff are really friendly and helpful. Room could have been slightly cleaner but nothing to complain about. Would highly recommend this accommodation especially if you are on a budget with the kitchen facilities.

The main advantage is the location, just off the main shopping area of Queen Street, less than 10 minutes walk to the Viaduct and Britomart areas. Supermarkets less than five minutes walk, SkyCity just up the road, etc. The building itself is nothing flash with a small reception area and two small lifts. We stayed in a 2 bedroom, 2 bathroom apartment on the 7th floor and the apartment was quite comfortable and had plenty of space to relax. The WiFi worked well. The small kitchen had the basics we needed to have breakfast and prepare a light meal and snacks. One bathroom was an en suite off the main bedroom whilst the other bathroom was larger and contained the washing machine and dryer. Unfortunately we suffered from the construction noise in the street outside which of course is nothing to do with the hotel, but meant we had to sleep with the air conditioning on rather than have a window or sliding door open. There was less noise on the weekend but there was still some construction taking place.

Clean and new hotel. However, the pillows were too soft/flat and not enough hangers provided. Location was great! Except that it’s on a slope, so there’s climbing up and down when u wana go out and get back. There’s road works going on just outside. Breakfast spread was ok. Overall a comfortable stay.