Hotel Pantai di Nice

The location is near the Nice airport, which is very convenient. The tram and bus stops are right outside the hotel, so you have easy access to the airport, and to the city centers of Nice, Cannes and other locations. The hotel, overall, was clear. They did a good job with the rooms, which were fairly spacious, only there was a bit of confusion about which glass bottles were clean or dirty outside, near the water machine, which is the only way you can get drinking water for the room. The clean bottles were supposed to be on top of the machine outside, near the elevator, but I was unsure if those bottles were actually clean. The service was very good, the team at the front desk was very helpful. There was a small scare when we first arrived, as the hotel said that they did not have our booking in their system (which I had fully paid for in advice, on Trip.com). They made a few phone calls, and we managed to get the 2 rooms that we booked for the five of us (2 adults, 3 children). I should point out that they said I was lucky that they had their last 2 rooms available, which they keep for such emergencies. I did not pay for breakfast, but we did eat the breakfast there twice, and if one adult buys the breakfast (19 euros), then the children are free. That worked well for us, and the children enjoyed the breakfast, as did the adults. There is a swimming pool, which is a small to medium size, and although we didn't use it, saw that many others were enjoying the pool. The gym was a decent size, but there were no free weights, which I like to use, so I did not use the gym. The restaurant connected to the hotel is only open Monday to Friday, and the menu is limited. There is not a great selection of restaurants nearby, but you can order in from others further away, though you will find that they make mistakes. Overall, a good choice for a reasonable hotel near the airport with good access to the cities around.

Great hotel and location but not necessarily a 5 star service for reasons as follows: 1. It took 6 hours for our luggage to be taken to our room (it was only 2 rucksacks) which we would have happily carried up to our room ourselves but they insisted on check-in for us to leave for them to do. 2. The rudest restaurant hostess Valentine we have ever met in our many years of travelling and dining - when my husband asked to book a table for dinner, she failed to look up from her notepad and barked loudly and aggressively the words ‘WHAT?’ at him. 3. Restaurant clearly understaffed in the evening and being carried by a few superb waiting staff, namely Ken, whilst others swan around busy with little impact. Food was great and timely (once you could order it). 4. Tried to order a bottle of wine with dinner - Two of the four white wines on the menu were out of stock. Clearly some teething issues with this new hotel, understaffed and poor communication and training. A few excellent staff too. But seemed to lack any meaningful or visible leadership in key client facing areas, which the brigade seemed to need.

This hotel was quite good. The only minus was a renovation process which makes the room smell with paint a bit. The renovation was outside.

The staff were all lovely and there were nice little touches like a kids play area, lollies at reception, sunscreen to borrow for the day. The bathroom in our rooms didn’t have shelves to place personal toiletries and there was only one small towel rack making it hard for the towels to dry between use. The reason for the average location score is because it takes about 25-30 minutes walk to get to the main train station or old town where most restaurants are. As we were travelling with a toddler this made it tricky (& slower).

The hostel was clean and neat, and the room size was quite good. However, my experience with the night female staff member was very disappointing. She was quite rude and clearly needs to improve her customer service skills. It also seemed like her English was limited, which made communication difficult. She did not provide any basic information about the hostel. I had to ask everything myself—whether there was a kitchen, gym facilities, room directions, and even which floor my room was on. This was honestly very strange and not what you expect when checking in. She also did not give any information about nearby attractions or places to visit. On the positive side, the morning staff member was much more helpful and guided me about buses and trains, which I appreciated. I would like to request hostel management to pay attention to staff training. Hostels and hotels are important tourist points, and guests spend their hard-earned money to have a comfortable and enjoyable experience. Staff behavior and guidance play a big role in that.

I recently had the opportunity to stay at a Best Western hotel for the first time, and I must admit, my expectations weren't very high at the outset, given it's a 3-star establishment. However, I was pleasantly surprised and thoroughly impressed by the level of customer service provided during my stay. From the moment I checked in on a rainy day in Nice, the hotel's thoughtful amenities like umbrellas for in-house guests and the warm availability of coffee and tea made a significant difference. These small gestures of hospitality were not only practical but also deeply appreciated. What truly set this experience apart, however, was the exceptional service from the reception staff. They were consistently helpful and maintained a cheerful demeanor, which greatly enhanced the overall atmosphere of the hotel. Their assistance and pleasant attitude made navigating my stay and the local area much easier and more enjoyable. Despite my initial reservations, Best Western has managed to exceed my expectations and provided a genuinely pleasant stay. The combination of attentive service, useful amenities, and a welcoming environment has completely shifted my perspective on what a 3-star hotel can offer. I would happily recommend this hotel to anyone looking for a comfortable and accommodating stay, and I look forward to my next visit.

Perfect location, just 5 minutes walk to Nice airport terminal 1, and within minutes walk to the tram line 2, which goes to the major attractions of the city. Breakfast is very good, room is ample size. Nice is not cheap, especially at peak or shoulder season, so in that regard this hotel is good value when we were there in late August.

This hostel is conveniently located just 5-10 minutes from Nice-Ville station and is perfect for making trips to nearby cities and towns such as monte-carlo and menton. There are also many food options near the hostel and its is conveniently located near the city centre and also the beach. The locker is spacious and hangers are provided for you as well. Luggage storage before and after check-out is free so that is a big plus. Somethings about the hostel are bothersome such as the triple-deck bed. This triple deck bed is so wobbly that the whole bed shakes at the slightest movement such as turning your body or even just lying down or sitting up. This experience required everyone to have minimum movement throughout the night. The bottom bedframe being slightly curved shows that the bed obviously needs to be attached to the wall for better stability and support. The top bunk of this triple-deck is also not fitted with a nightlight and charger. This means that if you sleep on the top bunk, not only can you not see, you also do not have the convenience of charging your appliances while sleeping. This also means that this third deck is not part of the original bedroom design. The bathroom is a tiny bit mouldy and there is minor drainage smell but it is manageable so long as you keep the door closed. Overall, it is a nice hostel and the convenience to nearby towns, Nice city centre, and old Nice, makes up for the terrible triple-decker bed that honestly just should not exist and also seems like a last minute addition for more profit.

Customer service is missing from the reception staff. Very long check in and check out process. The place is old and there is an unpleasant smell coming from the kitchen, you have to keep your balcony door open. There isn't privacy if you want to relax in the balcony. Very open and nothing separate from the next door neighbour. No free cleaning service and have to throw your own rubbish outside. No hair dryer available. Bathroom is too small. The location is good. Water dispenser available in the lobby.

This Hotel is right by the train station, which makes it easy to roam around Cote d'Azur by train. If needed there is a shop on the same street where you can wash your clothes. Particular handy for backpackers, who want to do some laundry. The room was a perfect size, and the bathroom was great. It has a towel dryer, which is nice, when you need to dry swim clothes after a day at the beach. The city center is a short walk away from the hotel too. Breakfast was simple but good. Typical European breakfast - which means sweet pastry. They also had baguette, cheese, toppings like ham, scrambled eggs and greenary + fruits and berries - something I prefer. (I need my breakfasts a bit salty). The staff was helpful and welcoming. You can store your luggage at the Hotel if needed, which is great! Also a pluss for being eco friendly. You might hear the traffic from your room, but it shouldn't be a bother to most people. If you are a light sleeper, maybe ask for a room that doesn't face the main street, or use ear buds. I had no issue, but I sleep well anywhere.