Penginapan Sofitel di Beijing

The location was great and hotel was modern type and very spacious even with entry room type. Cozy and comfortable with a city view from room however the room scent was bad with strong second hand smoke from day 1 I checked in. I didn’t request to change room due to late schedule and fatigue but was restless the whole night. Feedback to the front office and was offered to change room and again I had back to back business meeting and the least that I want was to pack and unpack hence requested to add in air purifier instead. They added 3 units but those units are too petite and barely functioning. No other offer from the hotel except temporary usage of lounge service for a day. Rather disappointed for a 5* ranking hotel but with strong secondhand smoke scent at room level.