Name: JOYA Hotel Hangzhou Qianjiang CBD
Address: Hangzhou, China
Rating: 9.7

China

Shanghai

Chengdu

Hangzhou

It has been forth time staying this hotel.
- location is closed to a business center, office building, park, supermarkets, restaurant&cafe, and metro in a walking distance. And it's 20-30 mins by car to Hongqiao rail way station and airport. But the metro is approx 1km which is not so close to walk
- The hotel vibe is really good. It's quiet and relax hotel. There is a good tea and snack prepared for guess at the lobby
- Staffs cannot speak English but helpful and service mind. We can communicate through the translator on mobile. Communication is not a problem
- Breakfast is quality and varieties which some menu could be changed daily but some is fixed
- the picture I shared is a nearby park which you can walk to relax and enjoy Shanghai life in the morning time

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay – 100/10 Experience!

My stay at Joya Hotel Shanghai Lujiazui was absolutely amazing and truly unforgettable. From the moment I arrived, everything exceeded my expectations.

The hotel itself is fascinating, extremely aesthetic, and beautifully designed, every corner feels elegant and calming. The room was perfect, spotless, and the river view was a solid 10/10, absolutely breathtaking both day and night.

The service is beyond excellent (10/10). The staff are incredibly kind, welcoming, and genuinely caring. Even though English is not very common and communication in China can sometimes be challenging, the staff here go above and beyond to help, with patience and a big smile.

A special and heartfelt thank you to Alpin and Doris at the reception 🤍
They were outstanding, so friendly, professional, and helpful. They truly made my stay smooth and memorable. Despite any language barriers, they always insisted on helping and made me feel very comfortable and welcomed.
They also provide luggage storage for any one who need so its a plus 👍
The room is in the 22nd floor✨

The checkout is spposed to be at 2pm they made mus do late checkout after 4:30pm !😁

I recently stayed for 9 days at the Joya Hotel in Gubei, Shanghai, and had a great overall experience. The hotel is modern, elegant, and exceptionally clean. My room was spacious, with a comfortable bed, a stylish bathroom, and great soundproofing — perfect for resting after long days in the city. The staff was friendly, professional, and always willing to help, even with limited English. The location in Gubei is fantastic — close to cafes, restaurants, supermarkets, and within walking distance to metro lines, making it easy to explore Shanghai. The area feels very safe and quiet, ideal for both business and leisure travelers. The daily housekeeping was consistent, and small details like free water and well-maintained amenities made the stay even better. Wi-Fi was fast and reliable, which was important for work. Overall, Joya Hotel offers excellent value, comfort, and convenience — I would definitely stay here again.

The room was truly impressive — spotlessly clean, furnished with elegant pieces, and thoughtfully designed with attention to detail. The entire property, including the serene indoor garden, exudes a quiet, traditional charm that adds to its unique atmosphere. The only slight downside was that the room felt a bit smaller than expected but it was compensated by large area on entrance of room and on bathroom side.

I had a wonderful experience at this hotel. The staff were incredibly friendly, attentive, and always willing to help with a smile. The room was spacious, comfortable, and well-maintained throughout my stay. Everything from check-in to check-out was smooth and hassle-free. I also really appreciated the little touches – it’s clear the team genuinely cares about their guests’ comfort. Overall, great service and a lovely atmosphere. I’d definitely stay here again!

Hotel didn’t have a proper drive way to turn in so we had to pull luggage from main road and walk in to hotel. It is located quite near to mrt station and had many convenience store and food places around! However, was shocked that the hotel did not have honey when we wanted to make honey water. Hotel had basic amenities and was very comfortable to stay in. Thank you to 蔓婷 for taking care of us while we were there too! Felt very comfortable with her warm hospitality.

Repeat trip with JOYA Hotel, great location, great services. Great hospitality and nice staff especially Ms. 文吉. Requested late check out also happily provided for us. Robot for delivered of take away food and package. 
Will choose to stay JOYA chain hotel again next time visit to China.

JOYA

Columbus

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