Name: JOYA Hotel Hangzhou Qianjiang CBD
Address: Hangzhou, China
Rating: 9.7

China

Shanghai

Chengdu

Hangzhou

I have stayed here a few times over the months and the hotel offers good value for the price. Front desk staff are friendly, attentive and service oriented. A special mention and appreciation to 靜靜 who has assisted me in many ways 😊

⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay – 100/10 Experience!

My stay at Joya Hotel Shanghai Lujiazui was absolutely amazing and truly unforgettable. From the moment I arrived, everything exceeded my expectations.

The hotel itself is fascinating, extremely aesthetic, and beautifully designed, every corner feels elegant and calming. The room was perfect, spotless, and the river view was a solid 10/10, absolutely breathtaking both day and night.

The service is beyond excellent (10/10). The staff are incredibly kind, welcoming, and genuinely caring. Even though English is not very common and communication in China can sometimes be challenging, the staff here go above and beyond to help, with patience and a big smile.

A special and heartfelt thank you to Alpin and Doris at the reception 🤍
They were outstanding, so friendly, professional, and helpful. They truly made my stay smooth and memorable. Despite any language barriers, they always insisted on helping and made me feel very comfortable and welcomed.
They also provide luggage storage for any one who need so its a plus 👍
The room is in the 22nd floor✨

The checkout is spposed to be at 2pm they made mus do late checkout after 4:30pm !😁

We enjoyed our stay at Joya! It’s a beautiful boutique style hotel that brings in the Chinese culture. Located in a one of the most Japanese dominant area in Shanghai. Room are very spacious, great service, lovely intercontinental Chinese morning buffet. The shower area is relatively big, overall a lot spacious compared to other regular rooms. We would definitely stay here again, it’s about 15-20mins drive to most prominent areas. Reception also gave us a little gift upon check out! 🩷

The room was truly impressive — spotlessly clean, furnished with elegant pieces, and thoughtfully designed with attention to detail. The entire property, including the serene indoor garden, exudes a quiet, traditional charm that adds to its unique atmosphere. The only slight downside was that the room felt a bit smaller than expected but it was compensated by large area on entrance of room and on bathroom side.

I had a wonderful stay at JOYA Hotel Chengdu Taikoo Li. The service was excellent throughout—staff were attentive, professional, and genuinely welcoming. The room was spotless and very well maintained, which made the stay even more comfortable.

Breakfast was a highlight, with a great variety and high-quality options to start the day. A particularly thoughtful touch was the farewell gift—a cute panda plush—which really reflects their attention to detail and care for guests.

Highly recommended for anyone visiting Chengdu.

The hotel room is new, clean and have strong water shower pressure.  The lighting switch control system is a bit confusing.  The pillows are a bit soft for my liking.  The buffet breakfast spread is very good but with limited seats if too many guests.  The noodle station lady should improve on PR when speaking to guests.  The cheerful housekeeping staff did perform well in maintaining the room clean.  A good security control for entering the hotel room, guest can scan the room card and the specified floor number will be displayed.  The front desk staff is kind enough to give us gifts upon checking out.  The 3rd Tianfu Street Metro line 1 (Exit A) is about 5 minutes walk (370 meters) away from the hotel. There are some restaurants and two convenience store at the ground floor of the hotel building.  The hotel is located within working office blocks area and is quite far from city centre (Chunxi road).

In one word: Quality.

JOYA Hangzhou is a pleasure to stay in. Amazing contemporary Chinese design. Superb colour palette, thoughtfully furnished and accessorised rooms. 

Excellent breakfast, attentive and pleasant service.

Highly recommended.

A swimming pool / spa / sauna would be a welcome addition.

JOYA

Columbus

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