Name: Mantra on Kent Sydney
Address: Sydney, Australia
Rating: 9

Australia

Surfers Paradise

Port Douglas

Sydney

Brisbane

Melbourne

Adelaide

Its best feature is its location, steps from the beach. However, it's a hotel that has been downgraded; some rooms and hallways are in dire need of maintenance. I didn't realise the pool area no longer belonged to the hotel, which was a disappointment. I feel the price is high compared to other places with more amenities and more modern facilities. Breakfast was average as well.

The rooms are not big, but the layout is good, considering it’s all open plan with no separate bedroom. There is a TV opposite the bed on the wall so you can watch movies if you like in bed. 

The balcony is a good size and the views are very good from the apartment.

I recently stayed at a hotel in Gold Coast and had a mostly positive experience. The staff were incredibly nice and super friendly, always ready to assist with a smile. The room facilities were great, and the large room provided a comfy atmosphere that made it easy to relax. Plus, the location was ideal—just a short walk to the beach and the tram station, with a supermarket nearby for convenience. 

However, I did encounter a disappointing issue: we saw a cockroach in our room. While this was unfortunate, it didn't overshadow the overall comfort and amenities of our stay. With a little more attention to cleanliness, this hotel could be an excellent choice for future visitors.

It's difficult to review the Mantra Sun City. It's a story of highs and lows. 
The property is well designed, and well equipped with excellent pools and fun things to do onsite. Then - on the other hand - the coffee shop and bar is barely open which I suspect might be fuelling a downward sprial of lower patronage ＞ fewer hours ＞ lower patronage. 
We were very surprised to be asked on arrival to pay an additional $20 per day for parking. Several other recent reviews also state surprise at the unexpected parking charge - so beware!  I believe Mantra needs to sort this out with the platform who took my accommodation on their behalf. 
Our one bedroom seaveiw apartment is similarly difficult to review. It was spacious, fabulous ocean views, well designed, comfy bed, quality body wash and moisturiser. So most of the important stuff done very nicely and absolutely enjoyable. But there were a number of easily avoidable shortfalls that made it umfortable like there being only 4 of everything crockery and cutlery, only 1 champagne flute, and not enough to keep things clean in a self-catering apartment. 
None of the shortfalls were enough to not recommend Mantra Sun City as a place to stay. Just come a little bit prepared.

Had a mini break for the weekend on surfers and absolutely cannot fault the location of this hotel!! Free parking too made it easy to park and forget about the car got the weekend!! Staff were friendly and although the room was a bit outdated, it did the job for family of 4 (2bed) Room needed a clean as there were still crumbs in the couch cracks and bathroom had a few hairs left. But I’d definitely return. Unfortunately the weather didn’t allow for use of the pool and facilities, but there were lots of people in the indoor pool and gym!! Loved this place!!!

グレードアップしていただき
更に素晴らしかったです。
一部屋はオーシャンビューは素晴らしく
後二部屋もリバービューで素晴らしかったです。
ただバスタブの浴室の蛇口が壊れてて使えなかったと
上からのシャワーしかなく、ハンドシャワーも
あれば良かったなと思いました。
シャワーだけのとバスタブ付きと二つもあり
トイレと洗面台も二つあり大勢で泊まるのは
良いかと思います。
鍋も食器も全て揃ってるし、
レンジもオーブンもあるし
冷蔵庫もわりと大き目なので良かったです。
１週間滞在しましたが、ほとんど調理するには
全て揃ってて良かったです。
私は日本人なんで
炊飯器もあったら良かったかな。
スーパーも地下にあるし
食事する場所もあるし
海にも路面電車の駅にも水上バス停にも
近いし大満足です。
道路を挟んで公園だしお散歩も良かったです。
夕陽が綺麗でした。
朝はベランダから朝日だし最高です。
プールは中庭と室内にもあるし良かったです。
５階の中庭は広く綺麗で日光浴するにも良きです。
また次回も機会があったら利用したいです。

The hotel is beautiful, pool, grounds and spotlessly clean. The staff were really helpful (especially the English girl), not far to walk from town and harbour. Bedding and towels immaculate, they even supplied beach/pool towels. Our only concern was that there was a bit of maintenance work going on as end of season which was noisy and the pool bar wasn’t well stocked, and we’d have loved some eggs at breakfast as sourdough and guacamole was provided!! We were offered a reasonably priced upgrade and allowd to keep our room a couple hours longer that 10am on departure. Overall we loved relaxing by the pool, and think the price reflected the very minor issues.

We stayed as a couple in late December, just after Christmas. Our room was on the second floor overlooking the shared swimming pool area on the ground floor. Upon arrival, we were warmly greeted by the lovely reception staff, who showed us the room details. The room featured a spa tub on the balcony, which we enjoyed. However, the hotel itself felt a bit outdated and old-fashioned. While the room was reasonably comfortable, we noticed some wear and tear, like chipped and scratched surfaces in the bathroom amenities and signs of overall poor maintenance. Also, the spa tub was not well-cleaned, with visible dirt and mould in the crevices, which was disappointing. Overall, while the staff were welcoming and the room had its enjoyable aspects, the lack of upkeep in the facilities detracted from our experience.

A hotel searched on the Internet, the facilities are complete, the rooms are spacious, the price is good, the quality is good, the port is very close to the port of Douglas, the surrounding food and beverage supermarkets are all available, the whole is value-for-money, satisfactory. However, as a high-scoring hotel, there is still a gap in service. I haven't cleaned the room for two nights. Indeed, I have come back for a day, and I haven't moved in the room. I wonder if there is a rule to live without having to clean it? It doesn't matter, it's okay to clean up. I just told the front desk in advance that I had to leave the store at 7.30 in the morning of the second day, but the next morning at 7.30, the front door and window of the reception hall were closed, no staff on duty could be found, no one answered the phone... The luggage was taken down, and It is inconvenient to throw it and then send the room card to the room. In desperation, the room card is stuffed from the door seam, and the reservation customer service is sent to inform the check-out email...  The result is unknown. Fortunately, I only brushed a 10-knife credit guarantee when I checked in. It doesn't matter if I can't retreat...

Spacious, perfectly appointed down to an excellent tea box. No cable but tv offered large choice of music. The Jazz was right on. Quality furniture and bed. Comfy pillows of choice. Lovely tub. And next door to Mocky's. Best pie shop in town.
Couldn't have picked a better spot. Oh pool looked a bit small? Too busy to use.

Staff was really helpful when we needed some support with baggage, location is quite convenient near to metro and paddy's market. Heating was not working but after asking they provided us a warm blanket and we slept really well.

Absolutely loved my stay. This hotel is perfect for an overnight stay. Clean rooms and close to airport. Bed is firm just how I like it. Reception staff are amazing! I didn’t get the first receptionist lady that checked me in - BUT GIVE HER A RAISE! She was so lovely!

Great location and overall an amazing stay, but soundproofing could be much better. Take note that there are rooms without the balcony , which I should have asked prior checking in. 

The hotel is in a fantastic location — very convenient and accessible, which made exploring the area super easy. The room itself was clean, comfortable, and well-equipped. However the housekeeping service, the blanket’s sheets were removed by us but she just left on the floor instead of cleaning it up and the vanity kit was not restored. (I’m not entirely sure how is housekeeping like in AUS, but it’s not the best) 

That said, the walls are extremely thin, and noise was a consistent issue throughout. You can hear people talking and walking in the hallway, the housekeeping trolley rolling by, and even the closing of nearby doors, which is surprisingly loud and jarring. The other rooms are very close to each other, so you can even hear the other rooms alarm(which kept snoozing 3 times from 7am)  the doors do not have a soft close to when it closes it keeps banging— it gets disruptive. 

If you’re a light sleeper or sensitive to noise, this might be something to keep in mind. But if you’re okay with a bit of background noise, the hotel still offers great value in a prime location. REMEMBER to ask if there’s any renovation works happening prior to booking (we had ours on the last day and the drilling was so loud)

The hotel entrance and reception area look very nice, but the room, while fully equipped, was very old, as was the bathroom. I tried calling reception three times to ask for more towels, but they didn't answer the phone. The breakfast was okay, but they need to label the bread to distinguish between the gluten-free and regular bread.

My experienced wasn’t bad. Location is very close to the train station, for the price it’s okay. Shout out to the reception a guy who served me when I arrived. He offered me a can of drink because it was sunny and I was walking from station to the accomodation. Great customer service. One thing that I don’t like was the mini bar fridge it was damaged. One night I arrived into my room, I nearly slipped, there was water everywhere from the fridge all the way to the door. 
I rang up to discuss the issue no one answered. I decided to put all the towels in the floor to stop the water. My issue was HEALTH & SAFETY of the guest. 
Aside from that issue everything was good. 
Ildelyn 
Geelong vic

Clean, good servicehad a pleasant stay at Mantra Chatswood. The location is definitely the highlight — right in the heart of Chatswood with easy access to shops, restaurants, cafes, and public transport. It’s very convenient whether you’re visiting for work or leisure.
The room was spacious, clean, and comfortable, with good amenities and a practical layout. 

Staff were friendly and helpful during check-in and throughout the stay. 
Overall, Mantra Chatswood is a reliable option for anyone wanting a comfortable stay in a central North Shore location. Would happily stay again.

The location is unbeatable – just a short walk to Darling Harbour, Town Hall Station, and plenty of cafes, shops, and restaurants. Perfect for both work and sightseeing. The room was clean, spacious, and well-equipped with a kitchenette, which was great for a longer stay. Only minor downside was that the room felt a bit dated in parts, but everything was functional and tidy. 

Mantra

Columbus

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