Name: Mantra Southbank Melbourne
Address: Southbank, Australia
Rating: 8.3

Australia

Surfers Paradise

Port Douglas

Melbourne

Brisbane

Sydney

Adelaide

Apart from the wonderful location at Surfers Paradise, this is really a no-frills type accommodation. It was my first time in a Mantra and was surprised of the condition of the place. The place looked ok at the lobby, but walking down the corridor to the room, I noticed all the rooms door seem to have chipped paint. Really looks like an old, unmaintained accommodation. Bathroom was old with shower curtain too short, leaving about a 40cm gap to the floor, so water splashed out all over the place during shower. No bottled water; there are coffee and tea-bags, though. Slippers cost $2.5. The buffet breakfast was alright.

This was our second stay at Mantra Legends. We booked the same room as last time a studio which gives you a mini kitchenette and dishwasher. Perfect for a New Year's Eve celebration as we could see the Surfers Paradise fireworks from our balcony and bedroom windows.
Comfortable bed, good aircon and not cramped. The buffet breakfast was great each of the three mornings with beautiful fruits, pastries and cooked breakfast items.
Would stay again because the location is close to the beach and many different restaurants.We also spent a lot of time in the lovely pool.

I recently stayed at a hotel in Gold Coast and had a mostly positive experience. The staff were incredibly nice and super friendly, always ready to assist with a smile. The room facilities were great, and the large room provided a comfy atmosphere that made it easy to relax. Plus, the location was ideal—just a short walk to the beach and the tram station, with a supermarket nearby for convenience. 

However, I did encounter a disappointing issue: we saw a cockroach in our room. While this was unfortunate, it didn't overshadow the overall comfort and amenities of our stay. With a little more attention to cleanliness, this hotel could be an excellent choice for future visitors.

It's difficult to review the Mantra Sun City. It's a story of highs and lows. 
The property is well designed, and well equipped with excellent pools and fun things to do onsite. Then - on the other hand - the coffee shop and bar is barely open which I suspect might be fuelling a downward sprial of lower patronage ＞ fewer hours ＞ lower patronage. 
We were very surprised to be asked on arrival to pay an additional $20 per day for parking. Several other recent reviews also state surprise at the unexpected parking charge - so beware!  I believe Mantra needs to sort this out with the platform who took my accommodation on their behalf. 
Our one bedroom seaveiw apartment is similarly difficult to review. It was spacious, fabulous ocean views, well designed, comfy bed, quality body wash and moisturiser. So most of the important stuff done very nicely and absolutely enjoyable. But there were a number of easily avoidable shortfalls that made it umfortable like there being only 4 of everything crockery and cutlery, only 1 champagne flute, and not enough to keep things clean in a self-catering apartment. 
None of the shortfalls were enough to not recommend Mantra Sun City as a place to stay. Just come a little bit prepared.

Had a mini break for the weekend on surfers and absolutely cannot fault the location of this hotel!! Free parking too made it easy to park and forget about the car got the weekend!! Staff were friendly and although the room was a bit outdated, it did the job for family of 4 (2bed) Room needed a clean as there were still crumbs in the couch cracks and bathroom had a few hairs left. But I’d definitely return. Unfortunately the weather didn’t allow for use of the pool and facilities, but there were lots of people in the indoor pool and gym!! Loved this place!!!

グレードアップしていただき
更に素晴らしかったです。
一部屋はオーシャンビューは素晴らしく
後二部屋もリバービューで素晴らしかったです。
ただバスタブの浴室の蛇口が壊れてて使えなかったと
上からのシャワーしかなく、ハンドシャワーも
あれば良かったなと思いました。
シャワーだけのとバスタブ付きと二つもあり
トイレと洗面台も二つあり大勢で泊まるのは
良いかと思います。
鍋も食器も全て揃ってるし、
レンジもオーブンもあるし
冷蔵庫もわりと大き目なので良かったです。
１週間滞在しましたが、ほとんど調理するには
全て揃ってて良かったです。
私は日本人なんで
炊飯器もあったら良かったかな。
スーパーも地下にあるし
食事する場所もあるし
海にも路面電車の駅にも水上バス停にも
近いし大満足です。
道路を挟んで公園だしお散歩も良かったです。
夕陽が綺麗でした。
朝はベランダから朝日だし最高です。
プールは中庭と室内にもあるし良かったです。
５階の中庭は広く綺麗で日光浴するにも良きです。
また次回も機会があったら利用したいです。

Excellent apartment. V spacious and had a side sea view as well. Everything you need was there. Pool was amazing. Only thing was the balcony cement a bit grubby and flaking but it is an old apartment. 
Reception staff were great and b helpful. 
Would definitely recommend.

The hotel is beautiful, pool, grounds and spotlessly clean. The staff were really helpful (especially the English girl), not far to walk from town and harbour. Bedding and towels immaculate, they even supplied beach/pool towels. Our only concern was that there was a bit of maintenance work going on as end of season which was noisy and the pool bar wasn’t well stocked, and we’d have loved some eggs at breakfast as sourdough and guacamole was provided!! We were offered a reasonably priced upgrade and allowd to keep our room a couple hours longer that 10am on departure. Overall we loved relaxing by the pool, and think the price reflected the very minor issues.

Spacious, perfectly appointed down to an excellent tea box. No cable but tv offered large choice of music. The Jazz was right on. Quality furniture and bed. Comfy pillows of choice. Lovely tub. And next door to Mocky's. Best pie shop in town.
Couldn't have picked a better spot. Oh pool looked a bit small? Too busy to use.

We stayed as a couple in late December, just after Christmas. Our room was on the second floor overlooking the shared swimming pool area on the ground floor. Upon arrival, we were warmly greeted by the lovely reception staff, who showed us the room details. The room featured a spa tub on the balcony, which we enjoyed. However, the hotel itself felt a bit outdated and old-fashioned. While the room was reasonably comfortable, we noticed some wear and tear, like chipped and scratched surfaces in the bathroom amenities and signs of overall poor maintenance. Also, the spa tub was not well-cleaned, with visible dirt and mould in the crevices, which was disappointing. Overall, while the staff were welcoming and the room had its enjoyable aspects, the lack of upkeep in the facilities detracted from our experience.

A hotel searched on the Internet, the facilities are complete, the rooms are spacious, the price is good, the quality is good, the port is very close to the port of Douglas, the surrounding food and beverage supermarkets are all available, the whole is value-for-money, satisfactory. However, as a high-scoring hotel, there is still a gap in service. I haven't cleaned the room for two nights. Indeed, I have come back for a day, and I haven't moved in the room. I wonder if there is a rule to live without having to clean it? It doesn't matter, it's okay to clean up. I just told the front desk in advance that I had to leave the store at 7.30 in the morning of the second day, but the next morning at 7.30, the front door and window of the reception hall were closed, no staff on duty could be found, no one answered the phone... The luggage was taken down, and It is inconvenient to throw it and then send the room card to the room. In desperation, the room card is stuffed from the door seam, and the reservation customer service is sent to inform the check-out email...  The result is unknown. Fortunately, I only brushed a 10-knife credit guarantee when I checked in. It doesn't matter if I can't retreat...

Nice and spacious room
Location- 10-15mins drive to airport or other restaurant, however there is restaurant in the hotel 
Provided amenities except in house slipper, tooth paste and tooth brush 
Service- we were group of 6 and booked for 3 rooms,  asked for storage luggage before check in time, front desk officer suggested to do early check in for 1 room with AUD120 but we refused so still managed to keep all the luggages at hotel luggage storage room.

The Hotel was great. Very clean and friendly staff. The only disappointment is that you have to pay for parking.
I cost me $10 the first time and then $25 the next. I suggest you find a parking spot on the street, or what I did park across the road at the hospital.

I had a wonderful stay at this hotel, and I can confidently say it is excellent. The room was very clean, spacious, and very comfortable, with all the amenities I needed. The location was convenient, making it easy to explore nearby attractions. I also appreciated the peaceful atmosphere and high level of cleanliness throughout the property. Overall, this hotel exceeded my expectations, and I would gladly recommend it to anyone looking for a relaxing and enjoyable stay.

We stayed for one day in a one-bedroom apartment. The service was good and the staff were friendly and helpful. The accommodation was comfortable, well-maintained, and the room was clean. Overall, everything was good and the stay was pleasant. However, the bathtub could not be used because the surface was very rough, which was a bit disappointing. Apart from that issue, it was a good experience.

Great room and service. a very convenient location . Hotel is located on a quiet street right in the middle of the central business district. Numerous cafes and restaurants are a short walk from the hotel. Also, most of Melbourne landmarks can also be reached on foot. I stayed there for three nights and I wish I stayed longer. Bed is super comfortable and I had a pleasant sleep. Once I was late for breakfast and I was still offered a cereal with espresso! Also, on more then one occasion the hotel staff was outmost pleasant and helpful.

Pretty good hotel for the price.  It’s one stop outside of the free tram zone, but it’s a quick walk across the bridge to town.  Front desk staff are super nice, and helped me charge my phone and laptop, because the room does not have any usb plugs, and there were no travel adapters available.

Great motel next to a trackside stadium for horse racing and a great restaurant for meals and drinks. The room was really spacious with a bathtub and I’ve really enjoyed my stay there.

It seems the room has not been cleaned thoroughly. There is still dust in several areas, and the kitchen , oven and refrigerator do not appear very clean, as if they were not wiped properly. It also feels like the cleaning was done a little hastily, as I had to request garbage bags, dish soap, and cloths from reception. In addition, when the towels were replaced, they were not arranged neatly but left in a pile, which did not look very organized.

Mantra

Columbus

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