Name: Marco Polo Plaza Cebu
Address: Cebu City, Philippines
Rating: 9

China

Hong Kong

Xiamen

Philippines

Cebu City

Wuhan

Jinjiang

Pasig

The location is fantastic, right above Harbour City. There's an ice cream truck just downstairs, and a bus terminal nearby, making it super convenient for double-decker sightseeing tours. The Star Ferry Pier is also close by, perfect for enjoying the Victoria Harbour night view, taking a boat ride, or catching a ballet performance at the nearby Hong Kong Cultural Centre. Everything is within easy walking distance.

Service: The service was excellent. There's a step at the lobby entrance, and they were very proactive in helping with luggage.

The room was quite spacious and well-equipped, and the location was good. However, because the hotel is located inside Harbour City mall, its own main entrance sign is too inconspicuous and easily missed. Plus, there are three Marco Polo hotels in Harbour City, and the taxi driver dropped us off at the mall entrance by the sea and left. Even though the hotel's actual main entrance was less than 100 meters away, we ended up walking all the way to Canton Road outside the mall to look for it.

During our three-night stay, my husband felt unwell with his heart on the last day and asked the hotel for a referral to a hospital in Hong Kong. The hotel manager was extremely responsible and acted quickly to provide us with great assistance, promptly calling a taxi and informing us about all the precautions for seeing a doctor at a Hong Kong hospital. This ensured we received good and timely treatment during the subsequent medical visit. We are very grateful to the hotel's night manager and staff. We wish the hotel thriving business and continued success!

I came to Hong Kong with a friend to see Miriam Yeung's concert and also scheduled a meeting with a client near Harbour City. I paid extra at the front desk for executive lounge access, and it was so worth it! Not only did I get to meet my client and enjoy afternoon tea, but I also savored cocktails and finger food in the evening before the concert. The next day, I had a fantastic breakfast on the executive floor.

The hotel's service and ambiance are simply unparalleled; it's always my top choice when I visit Hong Kong! The room was incredibly spacious, and since it was right before Christmas, I could easily walk out to Harbour City for shopping. Its excellent location and tranquil, elegant atmosphere truly capped off my year-end trip perfectly.

The hotel is perfectly located in the heart of BinBei. Great restaurants and night life around. Very convenient location. The staff was very friendly and spoke very good English. Check in and out was easy. 

The only negative point of the experience was the room itself. We reserved as Superior King room, for 514元 (714元 with breakfast for two). The King Room only had a Queen bed. The wallpaper was peeling, the carpets felt old and a little dirty. And the electrical outlets were VERY inconvenient. Only one outlet on the whole bedside wall and it was pretty far away from the bed. So I gave that one to my girlfriend for her phone and I had to plug my phone in on the other side of the room on the desk. I know it’s an old hotel but it’s time to update and renovate the rooms. For the price we paid, the room felt like a bit of a disappointment. 

Overall it was a very pleasant experience and the hotel itself is beautiful and in a great location. Just the room left a little to be desired. It was nice to experience such an iconic Xiamen institution but for us, in the future, we’ll stay somewhere else.

We had a great stay at Marco Polo Plaza Cebu. The location on Nivel Hills offered a fantastic view of the city and a relaxing atmosphere away from the traffic. The staff were professional and very accommodating throughout our visit. We especially enjoyed the breakfast buffet at Cafe Marco, which had an excellent variety. Overall, it was a comfortable experience and we would definitely return.

Marco Polo

Columbus

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