Name: Art'otel Berlin Mitte
Address: Berlin, Jerman
Rating: 9

United Kingdom

London

Croatia

Pula

Jerman

Berlin

Belanda

Amsterdam

Hungary

Budapest

Nuremberg

Overall verdict: We didn’t have any housekeeping until morning we were due to checkout even though we had our cleaning light on for 24hrs. Seemed to be limited in staff other than down at reception. Gin and lemonade with a wine £37 in restaurant (pretty pricey) One of our bedside tables had a crack in probably 12inches long. Dirty piles of towels alongside plates that was left in corridors for over 8hrs. Our fridge had a massive spill of some sort of liquid that had been there for a while. There’s a before and after picture of dust in cupboard above our fridge 😷 The coffee machine had water left in from where if had been washed out or not cleaned from previous use made it smell of moody stagnant water. Otherwise the stay was quiet, the beds were nice big and very comfortable. Hand wash etc smelt amazing plenty provided. Quick response when we phoned reception for more tea and coffee. Overall the stay was ok, we both thought it had gone downhill since we last stayed and probably take our custom elsewhere. Not all bad but can get better for similar value

Overall experience was very good.On the first day of my stay, the staff member Hiten showed a very friendly attitude and was extremely helpful.

However, the only downside was that when I returned to the hotel at night, I was treated rudely by the security guard. Even though it was already past 11 PM, when she wasn’t sure whether the person entering was a guest, she should have asked politely instead of directly questioning me with “Where are you going?” in a very rude tone. It seems the hotel needs to provide more training in this area.

We stayed at Park Palaza Waterloo for three nights before Xmas, the overall experience of staying at this hotel was great, staff were welcoming and friendly, breakfast was great with variety of choices, room was spotless clean, only downside is the body lotion in the bathroom in our room was run out and had not been topped up during our stay. But this did not bother us too much because we used the swimming pool in the hotel every day, there were plenty of washing facilities available there. 

The only reason why I did not give 10/10 is the bed in our room, the spring in the mattress made loud noise . I was waken up few times during my sleep which was frustrating.

Convenient location in Victoria. Close to coach and underground. Close to shops and places to eat.
Friendly reception staff.
Lifts had secure access. You had to use your key card to get further than the reception area which is good. Spare keys offered if travelling if your party is greater than 1 person.
Generous size room. Very clean. Modern convenience with power pads for lighting and heating/air-con on both sides of the bed and wall-mounted inside the door.
The shower was hot and had great pressure. The bathroom extraction was also good. Flannels and towels provided. Soap, lotion, hair shampoo and conditioner provided - note strong fragrance.
Bottles of still water were in the room in standard in addition to the usual tea/coffee options. 
Kettle, iron, ironing board and hair dryer also provided. 
We had a positive experience and would stay here again.

We stayed 7days at this hotel. It was my birthday as well, the hotel surprised me with this sweet gifts. The location is perfect for visiting everywhere not only in London but also suburbs. The staff members were also supportive and kind. So we definitely would like to stay this hotel again when we come back to London. Thank you so much for making our trip much more memorable with providing this cozy and relaxing space.

So far so good 

Price in London is reasonable 
Hotel parking need to be paid but so common in London £15 per day
Room not bad at least clean 
Very close to station 
Staff always too busy need to wait for like 15-30mins to ask them
For help

Très bel hôtel, propre et confortable. Cependant dommage qu’il n’y est pas de plat et en-cas à la carte afin de se restaurer … uniquement un buffet à 32€ par personne sans boisson! La vue est magnifique.

酒店將我們安排在副樓，副樓須要走出主￼樓大堂再經樓梯才能到達（我們幾件行李都重，上落極麻煩），我們已經是幾個月前訂房，是否經trip.con訂房會成為二等客人？或是酒店歧視中國人？這個沒法求証，因為我不會再住這間酒店。我們曾嘗試要求𨍭回主樓，但女服務員只冷淡地說主樓已滿，無能為力！
而房間的露台，一打開玻璃￼門行出去已經見到蜘蛛網，￼其他衛生情況都滿意。

Everything is unique & comfortable. But service is not up to par. Below average room service as they don’t understand my English instruction & requests

Wonderful stay at Park Plaza Berlin

I had a really great stay at Park Plaza Berlin and would happily return in the future.

From the moment I arrived, the service was excellent. The staff were friendly, welcoming, and always ready to help with a smile. You can really feel that they care about their guests, which made the whole experience even more enjoyable.

The hotel itself is clean, comfortable, and well maintained. The room was spacious, nicely designed, and perfect for relaxing after a long day exploring the city. Everything felt well organized and easy.

The location is also a big plus — very convenient for getting around Berlin, with plenty of shops, cafés, and restaurants nearby. It made sightseeing and evening walks really enjoyable.

Overall, it was a lovely stay. Great service, great atmosphere, and a great location. Thank you to the team at Park Plaza Berlin for making the visit so pleasant — I’d definitely recommend it.

The hotel is very nice and well situated. However since we were staying in a room in the street side, it got a little noisy from cars and buses passing by. It makes sleeping at night quite difficult since it was noisy outside.  Overall it was a good stay.

Park Plaza

Columbus

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