Name: Radisson Collection Resort & Spa, Galle
Address: Talpe, Sri Lanka
Rating: 7.7

United Kingdom

Manchester

Poland

Warsaw

Sri Lanka

Talpe

London

Afrika Selatan

Cape Town

Itali

It’s not 5 star…

Probably a hard review to write, if it had a title it would be “imbalanced”
Food and drink were excellent and service staff in both areas were on point 

Front of desk were a mixed bag but again majority were on point, had 2 rooms(1 an upgrade) both had tired woodwork and fittings that fell apart and a mini bar (empty) with the fascia falling off

You pay 5 star prices and don’t get 5 star package, arrived early so was ok not getting my room but to sit and watch in excess of 50 people get checked in after me and still not get my assigned room after 3pm is poor at best 

Upgraded to a suite when we complained about the overall room and experience after being told our original room is an held as an upgrade for others but I had already paid for this level of room may months ago…

Breakfast, food and in restaurant was superb but was challenged at the front as they had no record of my having already prepaid for breakfast which I then had to show them proof from my booking details 

We felt judge on arrival which made us feel uncomfortable and felt like as we hadn’t booked direct then we were held back in room allocation 

We won’t be back as stayed in much better hotels in the area at a much cheaper price, as said “imbalanced”

Great hotel as expected from the Raddison brand. The beds were comfortably soft and the room service was delicious as well.

I would say the location was good if you want to visit the nightlife and historical sights in Warsaw.

Hello. Me and my partner checked in on 18 of February in the hotel.

Let me start with the good things. Breakfast is good. Quality of the products is good, but lack of cheese. Would be nice having at least one type. Stuff is friendly. Especially the one on the swimming pool

 Cons Lack of hot water. Enough for quick shower for one person.. We started to call them to fix the problem.. Could not even react to the reception!! Nobody was picking the phone before 21.00.

 Next day we should remind them again to check inside the room, not only outside. Unfortunately.. Problem was not fixed.. And we should be mega fast taking shower or wait long time.. Imagine if this is family of 4. First day bedsheet was dirty.  

Overall hotel is nice but hope they can pay more attention on managing it better. Also not so important, but I guess because of the wet weather. See the pics belpw

Radisson Collection

Columbus

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