Name: Arawa Park Hotel, Independent Collection
Address: Rotorua, New Zealand
Rating: 7.9

Australia

Sydney

New Zealand

Wellington

Rotorua

Port Macquarie

Mascot

Melbourne

It was a great stay! Truly recommend! The check-in and check-out were smooth. The location was impeccable. The room was clean. The bed was spacious with top-quality pillows and blanket, which I appreciated. Will definitely come back for another stay!

A very good hotel for travelers, transit is very close, 1 minute walk to the departure door and to the metro, the train, I thank the reservation officer, and especially thank you brother Abdulaziz from Saudi Arabia, and the quality is good because he speaks Arabic, in addition to the hotel services, thank you again🌹👋🇰🇼
السلام عليكم الفندق جميل جداً لقربة من المطار 1 دقيقة واحد وجيد جدا لركاب الترانزيت والمترو مقابل الفندق كذلك ويوجد اخ لنا سعودي يدعي عبدالعزيز قمة بالاخلاق والتعامل 👋

We recently stayed at Rydges World Square and overall had a lovely experience. The room was big and very comfortable, which made our stay really enjoyable. My daughters absolutely loved it, especially having plenty of space to relax.
What I appreciated most was the separate room setup for parents and children — it gave us privacy while still being together as a family. That layout made a big difference and made the stay feel even more comfortable and convenient.

However, the car park was quite difficult to find. We had to drive down many levels, and it was confusing as there were different hotels sharing the area.Clearer signage or directions would really help future guests.

The only other disappointment was the pricing. We booked the room for $584, but later noticed the price had dropped to $510. It would have been great to receive the lower rate.

Aside from these issues, we truly enjoyed our stay and would consider coming back again.

Stayed at The Capitol Hotel Sydney and had a pleasant experience overall. The hotel is in a fantastic central location, close to public transport, Chinatown, and major attractions, making it very convenient for exploring the city. Rooms were clean, modern, and comfortable, though slightly compact. The staff were friendly and helpful, and overall service was smooth. A great option for a short stay in Sydney, especially if location is your priority.

The hotel was alright, definitely spacious and in a convenient location. The living room and bedroom is excellent in my books. However, it’s a bit dated, and the toilet shows its age. We encountered small cockroaches each evening we returned, luckily just the slow kind that you can easily catch. I appreciated the green programme that rewards guests who skip room service with vouchers, but the voucher has limited use, especially with the breakfast spread being quite limited; honestly, you’re better off heading out to nearby cafés instead. Skipping housekeeping also meant I had to dispose of my own trash, and the recycling bins near the lifts kept piling up without being cleared. Can be better.

We booked this hotel for a short stay of 2 days and 1 night before sending our mom to the airport for her flight back to Malaysia, and then continued our journey to other cities for sightseeing.

The location is very convenient, with a 7-Eleven, Woolworths, and the train station all within easy walking distance. Cleanliness was excellent throughout our stay—the room, common areas, and walkways were all spotless, well maintained, and very pleasant.

Overall, a comfortable and hassle-free stay. Highly recommended.

Lovely, clean hotel with comfortable beds, pre-check-in luggage storage and located on the same street as the Victoria Cross metro station entrance which allows for quick, convenient travel to the CBD via metro. The only issues with the location is that it was hard to find at first as it was hidden behind a couple of tall apartment buildings and it's located on a steep hill, so be prepared to drag your suitcase up the hill if you're not bringing your car there. Otherwise, would recommend staying there.

Upon arrival the room smelled like stale cigarettes and stagnant water which was extremely unpleasant. I had to prop the door open with my suitcase to get fresh air in with the window open. I ended up going to the supermarket to buy carpet deodoriser and air freshener to get the smell out. I could still smell it when I left after 2 days. When I went to get into bed it was very obvious the bed had been slept in and the pillowcase had not been changed. I had to ***** the bed and make it with what was left over with the sheet that goes over the doona. I know it was NYE and paid over $600 a night for the room, but wasn’t expecting the room to not smell ok and have fresh linen.

Poor service, poor attitudes, poor food, and a tired old hotel that probably needs to be revamped and get rid of their staff. Don’t waste your time.

Shouldn't ask too much for services, value for money ! Hotel is clean but no cleaning on Sunday !!!!! It's far from city centre, however it's OK with us by renting a car, the hotel provide free parking, so it is beneficial to customer.

Stayed the night to catch an early flight out to Australia.   Room was clean and comfortable,  service staff were helpful and friendly.   We enjoyed our stay.

Seriously lacking in hospitality. Asked for a latte at 5:57am and was told “ we don’t  open until 6am”
No newspapers available. Bellhop service virtually nonexistent. Room service was good. Front desk agent untrained and unsupervised. No greeting upon entering the hotel or restaurant. Great mixologist at the bar. 
Kudos to Andreas the only friendly person we met not really sure what his position is there but he was great, helpful and kind to two old ladies with multiple bags. 
No hand soap in the bathroom and towels were not changed. 
$45.00 per day valet car service seems a bit much given that there really isn’t another option. We stayed in a “superior double double “ Not sure what superior meant. One of the beds was hard up against a wall. Less than a meter between end of beds and desk/tv stand. Entertainment system did not offer any pay as you go options just a bunch of sky. No Netflix type options. I will not be recommending this hotel to anyone and most certainly will not be going back!

Amazing hotel , stay and view. Mattress was excellent. I liked breakfast a lot , it had really good variety with taste in every item in menu, and lots of healthy options. Staff is super amazing. They have water filling station, tour information , all things needed. Will definately choose again. Made trip memorable. Highly recommended. Much better than our stay at Auckland city hotel.

The overall experience was very disappointing. The service desk was always occupied since there was only one staff member available, which made check-in and any requests very time-consuming. The biggest issue was the hot water kettle in the room—it was in terrible condition, with visible dirt and stains. I needed to boil water for my baby, but it was impossible to use safely. This was a nightmare and left me very dissatisfied with the stay.

Rydges

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