Name: Sheraton Jumeirah Beach Resort
Address: Dubai, Emiriah Arab Bersatu
Rating: 9.1

China

Shanghai

Turki

Istanbul

Emiriah Arab Bersatu

Dubai

Xi'an

Amerika Syarikat

New York

Guangzhou

My recent stay at the Sheraton Pudong River Shanghai was nothing short of outstanding. Though positioned as a business hotel, it pleasantly surprised us with its thoughtful family-friendly touches—most notably, the provision of a child-sized stool in the room, which made daily routines like handwashing and brushing teeth so much easier for our little one. It’s these small but meaningful details that truly set the hotel apart.

The location is ideal—nestled in the vibrant Pudong district yet offering serene views of the river, with convenient access to both corporate hubs and major attractions. The ambiance blends contemporary style with understated elegance, creating a calm and professional environment that’s equally welcoming for families.

The Executive Lounge was a highlight—spacious, quiet, and well-appointed, offering a relaxing retreat with premium refreshments, a generous food, and evening drinks. It’s the perfect space to unwind after meetings or enjoy a peaceful moment.

What truly elevated our experience, however, was the exceptional service. The staff kindly upgraded our reservation and made every effort to secure connecting rooms for our family—making our stay seamless and stress-free. A special thank you to the concierge team, who provided warm, efficient assistance with our luggage and anticipated our needs before we even asked.

For business travelers seeking comfort and efficiency—or families looking for a surprisingly accommodating stay in a business-oriented hotel—the Sheraton Pudong River Shanghai delivers on every front. We left thoroughly impressed and already looking forward to our next visit!

Special shoutout to Mia Jia, the hotel staff, who went above and beyond to make our stay special.

Sheraton Grand Shanghai Pudong delivers a polished and comfortable stay in a prime location.

The rooms feel spacious, clean, and well designed. Large windows offer impressive city or river views. The beds feel supportive, which makes rest easy after long days.

Service stands out. Staff greet you warmly and respond quickly to requests. Check in and check out feel smooth and efficient.

The location works well. You stay close to Lujiazui, dining spots, and key business areas, while enjoying a calm atmosphere away from heavy crowds.

Breakfast offers strong variety with both Western and Chinese options. The lounge and public spaces feel quiet and refined, ideal for work or downtime.

This hotel suits business travelers, families, and short stays. You leave feeling well taken care of and eager to return.

Hotel was good, with helpful people and good service. However, the rain-showerhead in my room was not working at all and also the AC was fairly loud. Gym was okay and the sauna was nice. Breakfast was also very good with a lot to choose from. Location obviously not in the center (but you should know it before booking) but fairly close to the business district and Pudong airport.

Hotel provides good service and convenient in location.  The scene is very beautiful.  The manager Kyle is very nice in providing the services.

【滿分推薦！這家酒店的服務和衞生簡直無可挑剔！】🏨✨

第一次入住這家酒店就被徹底圈粉了！從進門到離店，每一個細節都讓人感受到貼心與專業。前台工作人員笑容温暖，辦理入住高效迅速，還主動升級了房型！
特別是Marina服務超棒，非常貼心的小姑娘！
房間乾淨得發光！光腳踩在地板上完全不用擔心，床品柔軟清香，浴室鏡面和水龍頭擦得鋥亮，連角落縫隙都一塵不染。每天打掃的阿姨特別認真，整理得整整齊齊！
最值得誇的是服務響應速度！傍晚提需要多一把小童牙刷，上樓進房間後不到10分鐘就送到房間。
唯一的缺點就是這個地理位置，感覺有點偏。出去回來了停車位很緊張。打車出去回來晚的話又害怕沒有車回來了。
最後要誇一下這個酒店的自助早餐，忘記拍照啦！每個工作人員都很賣力的在工作，早餐豐富美味，最愛她們的煙燻培根，是我吃過五星酒店裡麪排得上號的培根，能感受到酒店準備早餐非常的用心。
綜上所述，總體還是非常棒的！已經安利給所有朋友，下次一定會再回來！強烈推薦給所有對衞生和服務有高要求的姐妹！💯🧹🌟

The staff were very friendly and professional, and especially friendly to my young son. They were my favourite thing about the hotel. The room was large and comfortable, but although we ran the air con all the time we couldn't get the room temperature below 23 degrees. For context the day time temperatures were around 30 degrees and night time below 20 while we stayed. We even had maintenance come to check our air conditioning and there was no problem with it, so this is something to do with the design of the hotel. Perhaps it is more suitable for Chinese expectations compared to foreigners? The breakfast buffet was ok - we ate well, but nothing especially exciting. The evening buffet had nice salads, seafood and fresh meats, but overall the options were a bit limited compared to some hotels I have been to. The hotel is quite new, but we saw some problems with the construction/finish (e.g. tiles had come off the bottom of the pool, there was some minor broken areas around the skirting board in our room). There is a well-equipped outdoor children's playground on the same floor as the pool. The pool is quite cold - it's good for swimming, but a bit cold for children to spend too long. The lifeguards were quite professional. Overall, I was happy with my stay due to the friendly staff and the fact that it was really quite cheap over the public holiday weekend compared to other hotels in Shanghai with similar facilities.

Отличный отель, снимали большой номер на троих, есть стиральная машина, посудомойка и большой холодильник. Кровати удобные. Сам номер в хорошем состоянии, немного от колупалась краска на ванной, всё остальное хорошо. Убирают каждый день очень быстро. Отличная шведский стол, огромное разнообразие еды.

Expected more from Sheraton… toothbrush and toothpaste was not provided until requested. Lounge access is not worth it as breakfast is provided and it is samples of the same food. Lounge is small as well… not a terrific variety. Location is not great, however, there is a shuttle that runs to Taksim square every hour or so. Service is great though. No major issues per se, just expected more from the price, a bit disappointing.

The room was clean and comfortable, and the overall atmosphere was calm and welcoming. The amenities were good, and everything we needed was available.

Perhaps this Sheraton use to be good in the past, but now this hotel only pretending to be 5star. Really rooms is fine, but everything needs repair, everywhere is cracks on the walls and dirty corners in the bathroom. Everyday housekeeping should clean better and wear glasses to see dust everywhere. 
One thing is good is clean beddings and comfortable bed so you may enjoy view to pool and sea side, which cost 100$. But is you go around this lovely swimming pool you will see a lot of cigarette ends, dust, rubbish and broken tiles on the floor, which is right time to repair. One more note about restaurant, we try some food like pizza etc., meal is with low quality and then later I got problem with stomach. Thanks Heaven there is nice faces on reception who thy to help me anytime. Big hello to managers of Sheraton who forgot to check rooms of hotel completely, before to sell your room hotel manager shoul know what they sell to clients.

Perfect stay, polite staff, great breakfast, ok good indoor pool located underground with powerful jacuzzi.

Very nice room service food quality as well! Wonderful stay overall!

Love Atasehir area. Nice, clean, organized and safe. 
The grand Sheraton staff are friendly, warm and helpful. The house keepers are extremely helpful for keeping the rooms clean and comfortable.

Nice location by the creek, but the room felt dull and outdated. Furniture needs a refresh and layout of some rooms was quite weird (got a room with a super odd layout and had many corners in one room and requested to change it). 

Executive lounge was disappointing - no windows and low energy. Big shoutout to Hsu, who made a real difference with excellent service at the exrufithe lounge. Check-in was smooth. Breakfast was decent, but nothing special. Overall, okay stay, but not quite up to expectations.

Great hotel close to everything!  Beautiful surroundings and a great staff. The only down side was the spartan sports bar on the 5th floor. The service at the sportbar was extremely slow. I wouldn't go to that sports bar again.

I recently stayed at the Sheraton Dubai Creek Hotel and had a wonderful experience. The location is fantastic, providing easy access to various attractions and the stunning creek views.

The staff were incredibly friendly and attentive, making us feel welcome throughout our stay. One of the highlights was the breakfast, which offered a wide variety of options to suit all tastes. From fresh fruits to delicious pastries and hot dishes, there was something for everyone.

Overall, I highly recommend this hotel for its great location, friendly service, and excellent breakfast selection!

I had a wonderful experience at this hotel. The staff were exceptionally kind and accommodating, making my stay truly enjoyable. From the reception team to those assisting with the elevators, everyone was incredibly helpful. I also had a delightful conversation with the Filipino staff, which added a personal touch to my visit. The breakfast offered was not as extensive as anticipated, but it was still enjoyable and of good quality! And the handcrafted coffee, it was a real treat compared to the usual machine-dispensed options—100/10! While it took a little time for the water to warm up in the bathrooms, the room itself was fantastic—definitely a 10/10. Balconies are locked by default for safety, but you can ask the hotel to make it available for you. Only 4-5 mins walk from Jumeirah Beach Residence 1 tram station. I will highly recommend this hotel to friends and family!

Gym, pool, and sauna are available.

Amazing weeks stay at Sheraton, the staff are exceptionally and a real credit to them. The house keeping was spot on. We only had breakfast here the once, it was ok. Pool are lovely but the toilets need air fresheners as theres always an unpleasant smell in there. To conclude…highly recommend.

Sheraton

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