Name: Tokyu Stay Hakata
Address: Fukuoka, Japan
Rating: 9

Japan

Tokyo

Kyoto

Fukuoka

Sapporo

Osaka

Naha

My husband and I loved the hotel! The staff were polite, the location was very convenient and good, close to the metro. We had an amazing view from the window! 

The only problem was that the hotel building is not new, our bed was right next to the window, and it was very cold coming in through the windows. We were there in November, and the window frames really need to be replaced. It was very cold sleeping by the window.

Booked a stay at Tokyu Stay Ikebukuro during the New year weekend. It was located about a 8-10 min walk from Ikebukuro station, which is quite easy to access from the train station. 

The check in process was very easy and fast. Lobby was also very welcoming with a nice and warm waiting area. Room was pretty standard Tokyo rooms but the plus point it being the washing machine provided in the room. 

The beds were comfortable but don’t expect a standard queen as it’s slightly smaller. They also provide 2 pillows for each person, which were also better than usual. 

Only drawback was when I checked in for my second time is I was given an older room which was a tad smaller.  Other than that the stay was perfect and one of the better ones in Tokyo.

Facilities: I really liked having a microwave and washing machine in the room. It also came equipped with an electric stovetop and cooking pots, making it perfectly suited for anyone who enjoys cooking. The in-room washing machine was incredibly convenient, saving me the extra cost for laundry services typically found at other hotels. Similarly, the microwave was great for heating up convenience store meals for breakfast.

Location: The hotel boasts an excellent location with convenient access to public transportation (Ginza Line, Hanzomon Line). There are plenty of restaurants nearby, and it's just a 9-minute walk to Nihonbashi Mitsukoshi.

Housekeeping: Room cleaning service is generally provided for stays longer than 6 days. However, if you wish to dispose of trash or get fresh towels, you can simply place the corresponding magnetic sticker on your door.

Service: The service was quite good. One evening, I couldn't locate a specific light switch in my room. After informing the staff, someone promptly came to my room to assist me.

Great stay at Tokyu Stay Shinjuku Eastside. The location is convenient, close to transport, shops, and restaurants, yet the area is quiet. The room was clean and comfortable, and having a washing machine in the room was very convenient. Staff were friendly and helpful. I would definitely stay here again.

Good:
Next to Shinkuji station - 3 min walk
On straight line from Haneda
40USD in uber from Haneda to hotel
Washing machine in room
Good size bathroom 
Toilet seat separate area
Daily needs shop nearby 
Bed + pillow comfortable 
Free coffee machine at reception (6am-11pm)

Bad:
Not enough eating options in walking distance - hardly 2 restaurants 
Staff curt bordering rough and rude- unhappy staff
No room cleaning during entire stay

Tokyu Stay Gotanda is located near the train station (Yamanote & Toei Asakusa Lines). I had a wonderful stay there. Maybe slightly pricey (but I think that’s normal for hotels in Japan) but my room comes with a kitchenette, kettle, small stove, microwave, trouser presser, air conditioner, heating, washing machine with dryer, hairdryer and toiletries are on the ground floor lobby for your taking. There’s also a coffee & tea maker, ice machines complimentary from the hotel. Except for drinks from vending machines-that you have to buy. So overall it’s worth the stay.

The hotel is located in Nishi-Shinjuku, and transportation is quite convenient, mainly because it's very close to the Hilton Hotel. You can buy tickets there for the airport bus to both airports, and the price is reasonable. There's a large supermarket nearby, which is convenient for buying food. The hotel breakfast is mediocre, so it's probably better not to book it; you can buy breakfast at the supermarket instead. The rooms come with a washing machine, microwave, and all the pots and pans, so you can easily cook simple meals yourself.

I accidentally booked the wrong room and didn’t realize it didn’t come with a washing machine. After I contacted the hotel, the staff were very considerate and kindly arranged a room with a washing machine for me. I really appreciate their flexibility and thoughtful service—it made my stay much more comfortable and worry-free!

The hotel is very clean and the staff are nice. We ended up staying in the annex building which isn’t in the main building and can be a bit confusing. If you get lost, good luck because it’s not listed on Google Maps. Other than the room is very standard - limited space with all the necessities. The hotel is good value for the location, but it’s a bit of a walk to the train station and there are many stairs. Overall it was a good stay but I may choose somewhere else next time.

Tokyu Stay Aoyama Hotel – Great location, compact stay
The hotel is in a fantastic location, just steps from the metro and close to plenty of cafes, shops, and restaurants in Aoyama. Very convenient for getting around Tokyo. Rooms are small, as expected for central Tokyo, and there are no real facilities like a gym or lounge. Ideal for short stays if you value location and cleanliness over space and amenities.

The hotel offers great comfort, excellent service, and is surrounded by good shopping options. Its location in Kyoto is also fantastic, with attractions like Gion, Kamo River, and Kiyomizu-dera Temple all within walking distance. I would definitely stay here again.

To start with the positives, the hotel was well located and easily accessible using the metro from Kyoto station. The room was a decent enough size and the staff were friendly and helpful. 

One major issue we encountered during our stay was the level of humidity in the room. The extractor fan didn't seem to be doing anything to impact moisture in the room, particularly after a warm shower. There was some treated glass above the sink and often this was the only area without moisture well over half an hour after having a shower. (Photos attached) This also meant that towels weren't drying correctly and created an unpleasant environment and ultimately odour in the room. The humidity was so high that the windows were dripping with water consistently and the window sill was actually wet. Additionally the absence of a full wardrobe (just a rail with hangers on) also created challenges when staying for longer than a couple of days and this combined with the humidity made the washing machine almost obsolete.

Extremely satisfied with everything about the hotel and the room. It was such a comfort to have a large living room, especially in Japan where rooms are generally on the smaller side. The room had a washing machine and a microwave, perfect for longer stays or for those who prefer to buy food outside. The toiletries were from Refa; after using them for a few days, I was so impressed that I ended up buying them directly at the hotel – no need to go out, they really know how to do business! The subway is nearby, which makes getting around very convenient. The only downside is that there aren't too many dining options in the immediate vicinity. Breakfast was semi-buffet style and quite tasty, though the selection wasn't huge.

Wonderful experience ~ we like living inside a museum.  Traditional ￼architecture combine with new elements.  We booked two types of room but every room had a washing machine with dry cloth function.  

Nice staff provide us 5-star service~ better than some 5-star hotel.  

Great location which provides us shopping, food and sightseeing within walking distance.  The most important thing is keep us out of busy and noisy areas.  We found so many local people come to this area on weekends.  We feel safe and really enjoy stay close with local people.

Close to metro station, just 5-10mins walk from hotel.

Tokyu Stay was a wonderful place to stay. Its close proximity to a wide range of eateries, including nearby yatai, made dining extremely convenient and enjoyable. The hotel is also well located near several parks and shopping districts, which made exploring the area effortless.

I stayed during the Christmas season, and the nearby parks were absolutely marvellous, with festive Christmas markets and live performances that added a special charm to the experience.

The amenities are upmarket, with ReFa toiletries and hairdryer, which was a pleasant and thoughtful touch. The room was spacious, very clean, and well designed, offering excellent comfort throughout my stay.

A special mention to the housekeeping staff, who were consistently helpful, attentive, and courteous - their professionalism truly enhanced the overall experience.

Highly recommended, and I would gladly stay here again.

Perfect location. 5-10 mins walk from hakata station. Room is small but compact. Enough to open 2 medium size luggages. Quiet enough even though is near the train track. Many convenience stores around. Serve free drinks at their cafe. Bonus if u book the room with washing machine and dryer , so convenient. But bear in mind , no room cleaning during stay.

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