Name: Zhonghao Grand Hotel
Address: Jinan, China
Rating: 9.5

China

Kunming

Hangzhou

Jinan

Changsha

Yuxi

Anqiu

Very nice hotel with a great vibe. We loved the older, french decorated style.
Location is superb, next to the lake, walking distance old street. Staff very helpfull.

We stayed here for 2 nights. 

We received a warm welcome upon arrival, which set a positive tone for our stay. Special thanks to Sam the butler and another gentle an who was very helpful and attentive. Another gentleman, possibly the manager, was also very polite and accommodating, which we truly appreciated.

The hotel lobby is spacious and smells great, creating a pleasant first impression. Our room was comfortable, with decent pillows and mattress. It also had various small items provided, but some had unclear functions—adding a bilingual guide would be very helpful for foreign guests. 

Housekeeping was quick and responsive. When we had an issue and called for help, we couldn’t speak Chinese, but someone came directly to our door to understand what we needed—this effort was very much appreciated.

One area for improvement: the lady at the front desk when we checked in on 30 Apr should improve her customer service skills, especially when assisting international guests.

Overall, a pleasant and welcoming stay with helpful staff and a few areas that could make the experience even better.

We booked a Cozy Family Room B, it was spacious and clean. We were allowed to check in early and the counter service was very good. Our assigned room was not ready but the counter staff decided to give us another room which was on the second highest floor. The view from the room was fantastic as you can see sunset. We were given a welcome fruit platter. Breakfast spread was good. Will stay here again if I will to come to Kunming.

Excellent hotel! The staff was friendly, and the room was big and clean. Plus, the location is perfect—it's within walking distance of Xihu (West Lake) and the main shopping area. I will definitely be booking this hotel again.

We had a great weekend at this hotel. The breakfast was delicious and the staff was very helpful.

Hotel location is good, not very far from attractions. Good service and breakfast! Cleaner lady is very friendly and helpful. 
Downside: it’s very old and needs renovation! The lobby looks dark and old, only four seats at the lobby and mostly occupied. Should have put more chairs for people to sit and rest! Washing machines and the dryer are not functioning well, the weather was hot so we needed to wash cloth often, it took a few hours to wash and dry, very inconvenient!

zhongwei

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