Name: Zhonghao Grand Hotel
Address: Jinan, China
Rating: 9.5

China

Kunming

Hangzhou

Jinan

Changsha

Anqiu

Yuxi

Great location as food and walking streets are very nearby. Kunming old street, nanqiang and nanping streets with shopping malls all within walking distance.

Hotel cleanliness is top. Though its an old hotel, but amenities are new. Only downside is the toilet didnt come with bid-get to spray.

Food wise during breakfast buffet was good. Lots of variety from western and eastern.

One thing to improve however, is the interaction between the staffs and guests. Throughout the stay, no one asked us hows the stay/food. It looked like we are just another person walking by. On this end, hotel can improve in this. Becos its this kind of small things are made guests feel like home and distinguish them from a normal 5stars to a great 5 stars hotel.

The hotel is conveniently located opposite green lake and a scenic 15 mins walk to the old town with many cosy cafes enroute. Room and bed was comfy and had all the needed amenities and included a wholesome and hearty breakfast, mini bar and night deserts😊

We had a small incident on the day we checked in. The room Aircon wasn't cold. The manager on duty said they did not have any other room for us. However, our tour lead from 深中旅遊 阿濤 sorted it out for us in no time. 

Subsequently, the hotel staff Neo, Lisa and Malik did a great job on service recovery and made our trip whole again. 

We highly commend their hospitality and awesome attitude. I will stay at Zhong Wei again as long as they are here.

The hotel is excellent in service and amenities for both family travel and business stay. 

Inside the hotel and the room area are very clean and tidy.
The staff here are very professional and supportive.
Self service laundry is very good with the big size of washing and drying machines.
Breakfast provided here has a variety of Oriental food with a selection of noodles.
(Just one thing to mention about the service, we tried to request boiled vegetable without noodle but some of the cook team members seemed to be unhappy with our request. Please correct us if our request is against your policy or something. We also would like to understand the situation.)

Cheer up for everyone who does his/her best job to support customers.
Overall we enjoyed our stay here. Thank you for your service and hospitality.

Nice hotel with a very good service..I would like to give compliment to Om Kumar who provide very good service to us..Breakfast has a wide variety and good combination of western and Chinese foods..only downside abt this hotel is the location which is quite far from the metro station. Walking to West Lake is also very far and around 40 minutes..not like what was mentioned around 20 minutes..

We stayed at the hotel for 5 nights and thoroughly enjoyed our stay. Location is excellent and its proximity to the metro made it a breeze travelling to the attractions and 西湖，avoiding the peak traffic jams if taking Didi. For ladies interested in shopping, 四季青is just a 10mins walk away.. staff was very helpful and thoughtfully upgraded our room for our wedding anniversary, even decorating the room and fruits basket.. we definitely will stay at Goethe again and will strongly recommend it to any travellers.

The room I stayed in was decently sized, but cleaning staff did not replace certain items such as water. Lower floor service is good but I couldn’t gain internet access in my hotel room (no internet access on higher floors in my experience)

zhongwei

Columbus

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