Hotel 3 Bintang di Brisbane

Unfortunately this was the worst visit that I have had to a Hilton property, especially as a Diamond member. 1st. The bed was the worst that I have had. I had been to this property previously a year ago and complained that the bed was not comfortable. The attendant at the time said that they were scheduled for mattress replacements. Apparently that was not done. I ended up sleeping on the couch that was more comfortable. 2nd. There was water damage to the 2nd and 3rd floors. I understand that there is a need to stay open but there was a true lack of communication and consideration to the patrons or at least to me. I was on the third floor and my room was at the far west of the building. I would pass fans and dehumidifiers to get to my room. They were quite loud and ran all night. The room buffeted some of the sound but it was still present. 5 days into my 10 day stay, the demolition and room rebuild started. The pathway to the elevator was sealed off. There was no notification and no offer to move me to a room that would not have that inconvenience. I had to climb up the stairs two or more times a day. Along with this my room was not serviced as the housekeeping carts could not get past the sealed hallway. The day before I was to leave, there were odorous vapors that were hard to tolerate but was tolerable when I stayed in my room. I didn't want to be moved to another room as I would pack up to leave the next day. I wish that the communication and planning was better. I should not have been placed in the room which would have not put me through this ordeal. I will be letting my corporation know of the extremely poor service that I received at my stay at the SFO Homewood Suites location.

在講其他東西之前想叫大家留意一點 - 距離這酒店6分鐘車程還有一家 DoubleTree by Hilton (沒有 North 字樣)，小心叫車叫錯😅 整體而言，是次下榻的酒店感覺蠻好的🏨 註冊入住時職員細心講解，還送了我一塊巧克力曲奇🍪酒店也提供免費的機場接駁巴士服務🚌 重點是房間 - 整潔程度可接受(除了有在地上碰到兩顆狗糧和少許頭髮) 床的軟硬度適中，並附有蠻多枕頭。洗手間採用的沐浴品牌是crabtree，ok的👌🏻燈光還可以，檯燈的一點點閃爍還好啦 - 因為我沒有特別要開電腦工作。 我也用了酒店的自助洗衣服務，真的是蠻貴（洗衣和乾衣各$3.5，外加洗衣液$3)