Hotel berhampiran Las Escalis, Buenos Aires

Talk about terrible customer service… They had a power outage in the building (the outage was specific to the building) and we were unable to access our room on the 13th floor. Their backup power generator wasn’t working either. We had to spend the night at another hotel. The next morning the power was still out. We had climb the 13 floors and come back down with our three bags, in the pitch dark as this building doesn’t have emergency lighting in the stairwell. I reached out to the property but they refused to refund me. El edificio tuvo un cortre luz y no pudimos dormir en la habitacion… y no quisieron reintegrarnos Hablando de pésima atención al cliente… Tuvieron un corte de energía en el edificio (no en la zona, sino propio del edificio) y no pudimos acceder a nuestra habitación en el piso 13. Su generador de energía de respaldo tampoco funcionaba. Tuvimos que pasar la noche en otro hotel. A la mañana siguiente todavía no había electricidad. Subimos los 13 pisos y volvimos a bajar con nuestras tres maletas, en la oscuridad total ya que este edificio no tiene iluminación de emergencia en la escalera. Me comuniqué con la propiedad pero se negaron a reembolsarme.

I've been staying at Air B& B's since 2017, being La Habana; Cuba my first experience ever so Trip Advisor (finally) is great to see I can now review Air BB's and by the way just a ”constructive” criticism more ”categories” should be added: trains, airlines etc. (just saying). Here we go: As a native Argentinean I go home at least once a year to visit my family, obvioulsy 90 % of the time to & from Buenos Aires, not I'm not from B.A. (Buenos Aires) but I either fly to or from to continue my trip to my hometown. My last time there I stayed at Top Rentals Buenos Aires, my very first time using this company and I must say I was really impressed ! The property is located on Esmeralda Street so centrally located is within walking distance pretty much anywhere downtown, super safe, always be mindful of your surroundings like everywhere else and do please ( can't type all caps) but NO flashy jewelry or nothing fancy while on the streets. The check in process is located in one of the upper floors of the Building Complex, but upon arrival the security officer at the lobby will give you specific instructions where to go. Rooms are so spacious, clean, beautiful views of the area and a small balcony to sip your malbecs, with the River Plate on the background. The staff is super attentive, apartments comes with toiletries, towels, and utensils for cooking, but really ?? You are in The Paris of South America so who will want to cook ? I couldn’t use the pool too cold for me. I highly recommend it you won't regret it, so good this place is that with my luck!!! One of the South American Presidents (don't know whom) decided to stay in that same building at the time of my visit, no wonder why there were so many police and security so if this place is good enough for a president of country I'm guessing is good enough for us to!! (lol) You be the judge and please let me know. for more photos and details feel free to follow me at: @la_hormiguitaviajera on instagram. Please be safe ! PS: let me know your feedback out of curiosity

Habiéndome hospedado en Ibis Congreso antes de la pandemia, veo que ha decaído ya que ha perdido algunas de sus rasgos que son importantes para el viajero de negocios como asimismo para el turista nacional y extranjero. Una pérdida muy importante es que no ofrecen ninguna computadora de escritorio siendo que hasta la pandemia habian 2. Es algo que deben restablecer y se lo hice saber a la SubGerenta, quien tuvo una actitud desafiante al respecto. Otra depreciación es que no están ofreciendo el diario de papel como lo hacán en la prepandemia, me parece una excusa pésima sostener que pude contagiar covid.... La SubGerenta sostiene que ambos empeoramientos son parte de la pol{itica de IBis en la región, sin embargo, y tal se lo refuté, en países como Brasil siguen brindando ejemplares de los periódicos en papel y hay PCs en el lobby oen un Internet corner. Lo que sigue siendo de alta calidad es el desayuno, con mucha variedad. El servicio de bar también positivo.

725 Continental Hotel is in a central position, short walk one way to Plaza de la Republica, with Obelisco, and a short walk the other way to Plaza de Mayo.A stop for the open top bus tours is on the other side of the street. Hailing a taxi is easy on the roadside but reception ordered a taxi without charge. The hotel has no car park, but there is paid-parking nearby. This art deco building is in a street of such buildings making for a scenic cityscape, both from the street and roof top terrace, where there is a bar and small pool. Sunset drinks were enjoyed on the roof. Room and ensuite was large and everywhere was clean. Reception directed us to 2 double rooms before finding the twin we had booked, which was an unwanted inconvenience after a long journey. There was a paid mini bar but no kettle in the room. View was across to the buildings the other side of the street. Air conditioning worked well. The lifts are slow and the wait was tiresome, but fortunately we could use the stairs from our room on a lower floor. Breakfast is served on the first floor, and there is a bar and restaurant on the ground floor, which we did not use. There are tango shows and many restaurants within a short walk of the hotel. Breakfast buffet was adequate with omelettes cooked to order. Window tables have picturesque street views. Facilities give the five star rating, but 725 Continental Hotel is more comfortable than luxurious. Location and service on offer made it good value.

Centrally located hotel in San Telmo, short walking distance from all the mayor sights. Quiet street, amazing helpful staff that spoke very well English. Big rooms and a very comfortable bed and a nice bathroom. Enough place to store all our big suitcases and still have enough place to move around freely in the room.

We just spent a week in Buenos Aires and this hotel was a pleasant surprise. Our room was clean, quiet, and comfortable. The water pressure in the shower was terrific. The room was a bit small but still quite manageable. Bring slippers, as the tile floor in the room gets quite cold. I'd also recommend you bring a few coat hangars with you, the wire type you get from your dry cleaners that you don't mind leaving behind. There isn't a hairdryer in the room but you can get one from the front desk. You can also get an iron and ironing board from housekeeping if you need them. There is no U.S. type electrical outlet in the room but there is one European type. The included breakfast was adequate--pastries, cold cuts, dry cereal, cheese, coffee, tea, and fresh-squeezed orange juice. If you arrive early, the front desk will store your luggage for you until your room is ready. There are plenty of attractions within walking distance of the hotel, as well as excellent restaurants. Just a block away is a small, family-run place called Viejo Alsina that features excellent food at a very inexpensive price. The famous San Telmo Market is an easy half-,mile walk. For some reason Uber cannot pick you up or drop you off near the hotel. It's about a quarter-mile to the nearest pickup point. However, the car service (Talixo) we booked to and from the airport was allowed to pull up at the lobby door. That was $74 round trip. All in all, this hotel was perfect and the price was a bargain ($321 for the week). That may have been the winter rate, but winter is the best time to visit BA.

We stayed at the NH Corso as a last minute choice as the hotel that I reserved canceled my reservation, was full and the NH had 1 room left so we took it. I arrived in a very unhappy state and despite my demeanor, Demetrio at the front desk welcomed us with a big smile and kind words. He gave us his undivided attention, answered our questions, and added a little humor to his welcome. Demetrio’s delightful and helpful greeting lessened the stress and hardship of our situation. He was also extremely helpful and friendly throughout our entire stay, as well as the other members of the staff. In fact, he made our stay better than we could have expected. I give Demetrio and the other staff 5 stars. As I hadn’t planned to stay at this property, I didn’t have any expectations. However, I can say that the NH is new and clean; it still has some kinks such as no open restaurant right now, but kinks are common with new properties. The NH is located just off a Main Street with shops and restaurants and a 2 minute walk from the Metro’s Lima red line that is a few stops away from the Duomo stop. There is a buffet breakfast with a nice selection of bread, cheese/meats, eggs/bacon, yogurts, cereal and plenty of sweets. There is also a coffee machine that makes a variety of delicious coffee styles. There is also a selection of milks, including soy. The room has a Lavazzo coffee maker. Hotel problems we experienced: 1. The shower is a nice walk in style, except the water runs past the center drain and all over the floor. It is best to take a quick shower to limit the amount of water running all over the bathroom floor or ask for extra towels for cleanup. It seemed to be an issue for the all the rooms with walk ins, not just mine. 2. The hotel apparently waits until summer to turn the air conditioning on, so the room is very hot, 24C. Although I was able to set the temperature to 18C, it doesn’t actually get any cooler because the air conditioning unit hasn’t yet been turned on by the hotel. We had difficulty sleeping in the sauna that was our room. The gym was a whopping 27C and our workout was quite uncomfortable. We found a usb powered fan at the Kasanova store down the block for 15€ that we stuck in our window that only opens 5-6 inches (image attached). This did help cool the room. I realize that the hotel is a business and that reducing energy costs saves money and is environmentally friendly, but isn’t the customer comfort of the utmost importance when staying at a hotel? Perhaps the hotel can reduce costs by serving less cake for breakfast and allowing customers to adjust the temperature in their rooms year round. Before those 2 problems, I was giving the hotel 5 stars, for the great staff. Because of our discomfort in room temperature and flooding shower, I have given the hotel 3 stars.