Hotel Perniagaan di Venice

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

威尼斯，這座被譽為“水城”的城市，擁有獨特的魅力。而位於水城之外的這家酒店，不僅位置優越，出行方便，更在細節之處展現出別樣的精彩。 首先，這家酒店的位置實在令人稱讚。它雖然沒坐落於威尼斯的繁華地帶，但不遠處便是一個規模較大的購物商場。無論是想要探索威尼斯的古老建築，還是享受購物的樂趣，這裏都是絕佳的起點。而且，從酒店出發，無論是步行還是乘坐公共交通，都能輕鬆抵達市區的各個景點，極大地便利了遊客的出行。 在房間內，更是讓人眼前一亮。這裏乾淨整潔，每一寸空間都顯得寬敞明亮。無論是舒適的床鋪，還是齊全的設施，都讓人感到賓至如歸。而酒店的服務也是一大亮點。無論是前台的熱情接待，還是客房服務的細緻周到，都讓人感受到酒店的用心與專業。 值得一提的是，酒店一樓大廳還設有小童遊樂區，為帶着孩子的家庭提供了極大的便利。孩子們可以在這裏盡情玩耍，而大人們則可以安心地享受威尼斯的美好時光。 然而，酒店也有待改進之處。在前台問路時，一些小夥子顯得有些不耐煩，這在一定程度上影響了遊客的體驗。希望酒店能夠加強對員工的培訓，提高服務質量，讓每一位遊客都能感受到家的温暖。 總的來説，這家位於威尼斯水城之外的酒店，無論是位置、房間、服務還是小童遊樂區，都展現出了別樣的精彩。雖然存在一些不足，但相信酒店會不斷改進，為遊客提供更加完美的住宿體驗。

I do appreciated that the hotel upgraded my room. It’s such a big, clean, quiet, and luxury room. It’s also close to the river sothat you can see the river view directly. The location is so good, you can you go anywhere by feet or by public boat. The gentle man any beautiful mrs at front desk are so…o kind, nice, patient, and friendly. They will show you all around the Venice through the map. The breakfast is also. A beautiful girl, she can say a little Chinese. I do recommend this hotel! Nothing bad.

Nice modern hotel. Clean and trendy. Good breakfast. Location abit far from the train station. Need to get a porter if you are carrying a lot of luggaeges like us. 30 min walk to St. MARK square and 30 min walk to Realito Bridge. But walking is the fun part of visiting venice so no complaints .

This was a really lovely hotel. Rooms were extremely comfortable the staff attentive always happy smiling and ready to help. Breakfast was all you could wish for catering for everyone. It has a beautiful terrace right on the grand canal opposite the old customs house with a wonderful view over the water to Giudecca and St Giorgios. We would definatel stay here again, could not actually find fault with it. One tiny detail I would just check the bill when you leave as it appeared we had taken several items from the mini bar when we had not. The lovely receptionist immediately removed said items from our bill so no harm done a little blip obviously but I might not have noticed had my daughter who was looking over my shoulder had not mentioned it to me.

Hotel Principe is located strategically near the train station and grand canal. We spent 2 nights here recently and were upgraded to grand canal view room, thanks a lot! The room was clean, bed is comfortable and view is amazing. Room is also quiet once window is closed, even though facing the grand canal. Bathroom is big and clean, however there’s no sinkhole in the bathroom which ia very weird, and create problem when water splashed out when we are showering (which definitely will happen) so this need to be fixed. Breakfast selections and quality were alright, we like the freshly made pancake machine. Overall, this hotel is recommended if you’re planning to stay in Venice.

Bellissima esperienza,ha lasciato un po’ a desiderare solo la vista della camera. Personale qualificato e gentile.

Consigliato vivamente, Abbiamo soggiornato in questo albergo e siamo stati benissimo, a due passi dal canal grande a 20 minuti a piedi da piazza san marco . Vicinissima alla stazione e dal punto di di partenza degli autobus per l'aeroporto, le stanze molto pulite il personale attento e gentile e premuroso, la colazione abbondante e variegata.

We capped off 10 days in Italy at the Aman Venice, and we had high hopes. Most of our expectations were met, but there are a few items that were sorely disappointing, so it's tough to say that, overall, we found the experience worth the money. Let me start by saying this: The level of service in the hotel generally is top-notch. We were greeted by the general manager on arrival and there was always someone there to open a door or offer assistance. Kudos for this. The hang-up is this: Our room (the basic level bedroom--number 3) was not really *in* the Palazzo. It was, in a literal sense, but it was down an outdoor corridor on the first (lobby) floor and, unfortunately, one door down from the public bathroom. (Room 3 is also accessible by walking through a lobby gift shop, not really what I consider a prime location.) The room was spacious and well appointed, but wholly devoid of any Venice-specific detail. (There were what appeared to be historic brick columns, but we could have been in an New York City loft, or anywhere really.) What had been advertised has having a view of the private garden ”below” (alongside a picture of a bed next to a large sunny window) was not what we encountered. The windows in our room were small and situated at the top of the wall, giving the impression that we were not looking down at a garden, but instead that we were in a subterranean bunker. Our wifi signal likewise suggested we were in a bunker--it was spotty even within the confines of our room. This, along with all of the lack of privacy that comes from being on the lobby floor, next to the only public bathroom on the floor, and the noise of people coming and going. I get it. You get what you pay for, and we did not spring for a suite, so maybe we shouldn't complain. But shouldn't the room at least fit the description advertised by the hotel? At very least, the hotel should clarify that these rooms are on the lobby level and, as a result, are not private and secure from non-guests coming and going. Back to not being ”in” the Palazzo -- because of the strange location of our room, we literally entered the hotel three or four times. And the hotel is where all of the beautiful and historic details and (I assume, privacy) are. Instead we came and went thru the back entrance to the property which was directly next to the door to the public bathroom next to our room. We would have been more understanding had we not booked a room that included a guaranteed category upgrade if available. I presume the hotel will respond and say that the upgrade offer was only one level, and the level directly above us was full. But the hotel had availability the entirety of our stay, so why not allow us to stay in a nicer, empty room? Or upgrade someone else and let us have their room? I don't expect or feel entitled to upgrades ever, but I do a bit more when they are offered as part of the rate package and, in this case, we were on our honeymoon. Seems like an exception to

The hotel location was superb - it is located near the entrance to a canal close to the northwestern part of the island, so getting here by water taxi from the airport is simple. It is a 5 minute walk to the train station when we were leaving, which made our departure stress-free, and also a short walk to the Rialto path that takes you straight to St Marks. This boutique hotel has simple and elegant furnishings, was super clean, and the staff was extremely polite and helpful - always welcoming and asking us if we needed anything. The breakfast was the best we had in any Italy hotel and was quite generous portion sizes - yogurt with granola, fruit, coffee, bread, meats/cheeses, and a selection of an a la carte item. All of the food was made in the hotel’s charming 1-star michelin restaurant, Dama (which we also enjoyed) - nothing was canned or packaged. We stayed in the top floor room with a terrace that has a lovely view of the city. I highly recommend this hotel!