Hotel berhampiran NRMA Palm Cove Holiday Park, Cairns

Sarayi Hotel was in a great spot with a cafe at the front of the building that served a great breakfast. There was parking available at the rear of the building which was very convenient. Restaurants and cafes were all nearby , you just had to choose left or right. We were in a motel style room on the ground floor for 4 nights , the bed was good and there was a small courtyard area. laundry facilities available. only negative was the foyer lights are on all night

Rooms were large and clean, and well appointed. Lovely staff, comfortable beds. Lovely big pool area which was sheltered from winds. Covered parking space. No free internet so kids had to get out & about! Would definitely stay again and recommend to friends and family.

The 2nd bedroom in family unit is undesirable. No wardrobe, only two small drawers at foot of bed, so no space for putting clothes and have to share wardrobe and drawers with those sleeping in main bedroom. Also no power points and barely room to walk down either side of bed. However, the bed was super comfortable and I wish I could have taken it home with me. I love the position of Drift, i.e it's at the end end of the esplanade so there's no uncertainty do we walk left or right. Right next to restaurant Chill Portofino and we loved the fact that the music was clearly heard on our balcony. Friendly staff and beautiful pool and gardens. All up, Drift has a great feel and I loved our stay (and I was in the 2nd bedroom) and I will definitely stay here again.

We just spent a fantastic week at the Alamanda. Before we arrived they arranged transport for us from (and to) the Cairns airport through Exemplar, an excellent shuttle service. A small discount is applied to the transport charge when the Alamanda makes the booking. From arrival and check in until we reluctantly said goodbye, every staff member including Kiley the manager were helpful and friendly. The kitchen/living area of our oceanfront one bedroom suite (#35) was on the top floor with our spacious en suite bedroom, and a second bathroom with shower, on the floor below. The furnishings are modern, there is Miele equipment in the kitchen and laundry, and the entire place was immaculately clean. The wonderful view from our big balcony took in the beach, palm trees, and one of the three swimming pools. The main pool was being renovated but unlike other reviewers, we never heard any construction noise from it. There was an occasional sound or two from what was probably routine maintenance or minor construction, but it was never a nuisance. The Alamanda is at the end of the main street that runs along the beach and is situated such that the street turns before it passes in front of the side of the building where our suite was located. As far as we could tell this was the only accommodation in Palm Cove that didn’t have the street between it and the beach, so no traffic noise. It is a short walk to the many restaurants, bars, and shops on the main street (DO NOT miss the restaurant Vivo - see separate review). Restaurant La Mesa at the Mantra is very good and gives a discount to Accor members, but only if you have your Accor card with you. There is a small well-stocked grocery store very near Alamanda, and a short distance past the store is the Palm Cove Tavern and bottle shop. Gabi in the office were eager to help us sort out an excursion to Kuranda via the historic train from Freshwater, and back down the mountain via cable car. One tour was based from Cairns which would have required us to pay separately for transport to the train station and back from the cable car station. Upon looking at the many brochures in the office we found a brochure for Brett’s one-day Kuranda tour that originates in Port Douglas with a pick up in Palm Cove, eliminating the need to pay for separate transport. It pays to look closely at the brochures. Gabi booked our tour with Brett’s excellent tour (see separate review) and the charge was put on our room. We have told friends and family about our wonderful stay here and some of them are already planning their visits. We will definitely be back!

The room is great! Quite spacious with enough space for a family of four. There is a barbecue grill and kitchen as well as dishes and cooking utensils. Very good. But the service and hospitality is poor. The worst experience I’ve ever made! There is one restaurant that is always fully booked, but still has tables and chairs available. You have to please them to make up a table for you, very uncomfortable for a five star hotel! Then they have a lagoon bar that offers foods and drinks. First day 29. Dec there was a wedding, so the lagoon bar was closed for hotel guests. Food can be ordered to room, because restaurant is fully booked. We asked if there is a celebration for New Year’s Eve, but concierge told us it was cancelled because no people were interested in. On 31. Dec they closed lagoon bar again for hotel guest because suddenly they had a New Year’s Eve party, but not for us. On January 1st there was no room service…. Check out was the same unfriendly treatment as during check-in… If you don’t mind to spent your holidays like a tenant it’s a great place. As a hotel guest better try another one. We will not come back here!

thank u for helping me. especially, lovely Jordan who is the receptionist. I am sure she is one of the super kindely person of Ozzys at Cairns. Not far away from the Lagoon of an artificial also safety. It was good for old lady. Who's want to enjoy alone or couple? I recommand.

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

Pleasant motel with nice extra touches. Comfortable beds with cotton sheets and throws if needed. Efficient aircon and plenty of space in the apartment. Kitchenette was very useful and there are excellent takeaways nearby. I expect the parking can be tight, but we didn’t have a car so not an issue for us. We used the pool, which was a reasonable size, very clean and comfortable temperature. Very clean apartment, kitchenette had been refurbished more recently than the bathroom which was looking a little tired, but plenty of hot water and pressure was good. Wifi was excellent and staff efficient and helpful. We arrived early from the airport and they stored our bags until check in time. We found it good value for money.