Cari Hotel bajet di Onna

"Nothing to complain about if you choose this location. Nothing much area. Good for stopover and free car park. Surprise the car park is almost full even with a big carpark. Room: Mine is quite dated but clean. Come with a balcony with partial sea view. Amenity: You can pick up toothbrush and shaver at the check in lobby. Swimming pool is nice. 2 bath house to choose. I choose one at the Seaview tower building since I am staying there. Some shop in the hotel. Breakfast is adequate. Nothing fantastic to shout about. I go early. I see a long queue when I finished my breakfast Overall: value for money. 20 min from Naga town."

"We had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically. Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks. Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan. A few pieces of advice to the management: 1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours 2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them 3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once. 4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care? 5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician 6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies. What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix."

"Beware of HIDDEN COSTS for the indoor swimming pool, gym, onsen, and even the seats at the adult outdoor swimming pool. To me, this is pure robbery. I have never experienced this before in my life, even at other hotels in Japan. I understand there are sometimes fees for an onsen, but hotels normally give a discount or allow guests to use it once for free. This is why I gave 1 to amenities. There are two options for breakfast: Japanese or International. The Japanese breakfast was served in a bento box (one per person, with unlimited refills on rice and soup), but the fish was already a bit cold. I know they don’t want to keep their customers waiting, but there should be a way to keep the food warm. My advice is to always go with the international buffet unless you prefer to sit somewhere with fewer people. The room was great, soundproof, and well-equipped with everything you need, including a medium-sized bathtub. However, the view from my room was blocked by the pool and trees (this wouldn't be an issue if you are above the 5th or 6th floor). The hotel indeed looked pretty, but I found their beaches to be kind of mid compared to what I saw while driving around Okinawa."

"Location was around 45 minute drive from Naha airport. The room is nice with beautiful sea view and sunset view. The breakfast is mediocre. They charge to rent the beach chairs and life jacket and will not allow guests to snorkel in the sea without one. The closest convenient store is a 4 minute drive or 20 minute walk."

"Had the pleasure of staying at this property for four nights and was impressed by the overall quality of the experience. The hotel’s central location in Onna Okinawa is an advantage, providing easy access to shopping, dining, and cultural attractions. It serves as an excellent base for leisure travelers if you self drive. The room was spacious, modern, and thoughtfully equipped with a kitchen and washing machine, making it particularly convenient for longer stays. The layout was comfortable and functional, offering both relaxation and practicality. Breakfast was a highlight of the stay. The buffet spread was wide. The system of collecting a queue number before lining up was efficient and ensured a smooth dining experience. Evenings were made memorable by the hotel’s stunning sunset views. Watching the sky transition into vibrant hues from the property was a truly special experience that added to the charm of the stay. Overall, the hotel delivered on all fronts: location, comfort, amenities, and atmosphere. I would not hesitate to return and will certainly choose this property again on my next visit to Okinawa."

"Lovely place but in the middle of nowhere. Close to Manzamo Cliffs. The original room they checked me into had issues with the AC so they moved me into a new room. The only thing is I had to wait til the front desk opened. (15:00 - 21:00). The parking spaces in front of the hotel were good."

"Totally enjoyed the stay. View from balcony and outdoor jaccuzzi was perfect. The many bath salts offered also added dimension to the jaccuzzi. Evening drinks coupled with live wind instruments was fun and relaxing too. Close enough walk to many restaurants nearby, a leisurely 10-20mins walk. They were also able to help make a dining reservation at a nearby restauant."

"We recently spent 4 wonderful nights at Kafuu and thoroughly enjoyed our overall experience. Highlights Service & Hospitality: The staff provided exceptional service throughout our stay, always welcoming, professional, and attentive to our needs. Dining: Overall, the food options were fantastic and added a lot of flavor to our holiday. Cleanliness: The rooms and property were exceptionally clean and well-maintained, ensuring a comfortable and relaxing environment. Eco-Friendly Program: We loved the option to opt out of daily housekeeping in exchange for a 1,000 yen credit—it's a brilliant, eco-friendly initiative that rewards sustainable choices while cutting down on waste. Room for Improvement Breakfast Selection: While most of the food was great, the Western breakfast option felt a bit lackluster and could use a bit more variety or a culinary refresh. Overall, it is a fantastic resort with great attention to detail, and we would happily return for another visit!"

"I had an amazing stay at Rizzan Hotel! Everything was perfect from start to finish. The location is absolutely beautiful, with direct access to a stunning beach and breathtaking ocean views. The rooms were clean, spacious, and comfortable, and the facilities were excellent. The staff were incredibly friendly, welcoming, and always happy to help. The breakfast offered a great variety of delicious food, and the restaurants were also fantastic. I highly recommend this hotel to anyone visiting Okinawa. Everything about this place is wonderful, and I would definitely stay here again!"

"現在もリゾートマンションなのかなというふうに感じる、バブル期？建築を思わせる建物でした。 しっかりとリニューアルされており、室内は清潔に保たれていました。 部屋にアリがいた点が気になったところです。築年数もある建物ですので仕方ないことかと思いますが、対策をお願いしたいところです。 フロントのスタッフの皆さんは対応が非常に親切で、心温まる接客をいただきました。値段もリーズナブルでしたのでまた利用したいと思います！ ホテル近くには飲食店も豊富にあり非常に便利でした！"