Hotel terbaik di Jackson

Lokasi yang sangat bagus, bar bagus dan panggang makanan dan margaritasnya hebat Terima kasih untuk penginapan yang hebat.

The staff was wonderful and accommodating. Excellent front desk attendants and housekeeping. Actually everyone I ran into was very nice. My issue was with the toilet. It ran the entire time I was there. I called the front desk to tell them the water in back was running and it wouldn’t flush because it wasn’t filling up. They sent someone up to repair it, (he was even nice) but whatever he did didn’t work. He had to come back again and it still wasn’t right, but at least it flushed now. We just decided to keep the bathroom door closed so we wouldn’t have to hear the constant sound of water running all night. Other than that, the stay was pleasant. Hotel could use some upgrades. I might stay again if I’m in the area.

Went to the bar in the lobby for lunch and really enjoyed the experience! Our bartender's name was Tay and she was amazing! She made great drinks and was very helpful with the lunch menu. I tried the Flatliner (espresso cocktail) and my wife had the Freakshow red wine. I recommend the beef brisket sandwich. We'll definitely be back to try the dinner menu.

When we arrived, the employees are so friendly and upbeat that they even carried on till we checked out! We stayed in the suite with 6 of us and it was great. The room was huge, and very clean. Breakfast was delicious, and everyone was full, which was perfect before we got back on the road to Florida. Lastly, the location, we felt very safe in. And we appreciate the extra measure they take to continue that! We will def be back when we take another road trip to Florida again in the next year.

This was a Mother’s Day gift from my daughters. It started amazing with the SPA but ended horribly with the hotel. My daughters purchased a gift card from The Westin’s site. When I checked in they couldn’t use it because only one manager had access to apply gift cards. They wanted to hold the entire amount on my card and I said no. It wasn’t my fault they couldn’t figure out their systems. They resolved at holding $100. Once the night manager got in she called me to say the number on the card wasn’t working. I stopped by the front desk and she said she was still working on it. I was at the bar, instead of asking me to step to the desk, she, in front of everyone, said your gift card says it’s only for the spa, you would need to pay the rest. A bit unsettling as to why this conversation is being had in front of everyone, I just nodded ok. She later said I will have the spa take theirs off the gift card and charge you the rest. I woke up to the entire amount being charged to my card and nothing to the gift card. I had plans to finish the day with a pedicure, workout, swim and brunch before checking out. Needless to say none of that happened. I was too frustrated to enjoy THE GIFT that was purchased for me. I called Marriott and they issued me a lousy 2500 points. It cost 70000 points for one night’s stay at this location. They issued 2500!!! My time that started great ended horribly. You all should train everyone to do everything. If you trust them to work there trust them to do all of the things. I have no plans on staying at another Marriott location unless they make this right.