Temukan Penginapan Anda di Syracuse

August 2021 we stayed at Residence Inn Armory Sq. We were moving my last child into Syracuse. Needless to say I was a wreck. Leaving one day I happened to meet Mel. She saw my sadness empathized with me…about my baby and empty nest. I was crying she asked if she could give me a hug & I was so grateful for it. Then she said you need chocolate. She got me a Snickers bar for my ride home. She left me with parting words if I need anything to find her “Mel I’m always here” Fast forward Feb 2022 we returned for a visit. Ad soon as I saw Mel I approached her to thank her. To tell her home much her hug & kindness helped me at a hard time. She remembered giving me the Snickers bar I didn’t. She then said I’m going to give you another. A Snickers and a hug our tradition. We chatted for a while before I left . What a wonderful lady! Additional comment she graciously handled an extremely rude customer earlier in the day with grace & professionalism

From arrival to departure, my experience was exceptional. Imagine staying in a hotel where the building itself has so much rich history. Built in 1921, it served as home to a Jewish synagogue for 47 years. From 1968 until 2011, it remained vacant for the most part with the exception of an urban renewal project and a theatre group in the 1970's. Hilton purchased the property in 2011 and renovated it with 58 hotel rooms while capturing most of the exterior history of the building. There are three floors. When I selected my room, I chose one on the second floor as those rooms appeared from the outside to have larger windows. Prior to arrival, I received an alert that another room was selected for me. This was fine as the room I was placed in was just as nice. The room was long, had a king sized bed, a sofa, and a desk. A curtain was used to drape the closet. The window to the outside was from floor to ceiling and arched. The bathroom was modern and contemporary with a walk-in shower. A small fridge was available for my use. I had difficulty turning on the air conditioning unit. I went downstairs to ask for instructions and a gentleman asked if he could come to the room to fix the problem. He stayed until the A/C kicked in and I had no problem since. The only opportunity for improvement would be for the hotel to fix the creaking floors. I could easily hear the guests in the room above me as well as hear the creaking as I walked across my room and in the hallways. Last but not least, the customer service was outstanding... from the front desk to check-out. Special shout-out to Arleigh for an amazing job.

值得入住的酒店

It was a good service

We enjoyed this hotel during a 2-night stay in Syracuse en route to Niagara Falls. We had the one bedroom, with a kitchenette. It was huge, with a full-sized fridge, microwave, and dishwasher. The bedroom was spacious, with a separate living room with a pull-out couch and table. It was very clean, and staff was friendly. Breakfast was decent if you are in a rush, but there are many delicious breakfast spots nearby. The location was in the middle of cafes, restaurants, bars, and museums. We will definitely stay here again if we return to Syracuse!

The hotel is about 10 mins walk to downtown and 15-20 mins walk to Syracuse University Campus. The purpose of my trip was to help my daughter settle in to her dorm at Syracuse University. Hotel room was clean and spacious, I particularly like the floor of the bathroom. Should provide bottled water though.

Secara keseluruhan, ia tidak buruk

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