Hotel berhampiran Công ty cổ phần thương mại và công nghệ khảo sát, Hanoi

Although room is small, it is ok to stay. Room is neat and tidy. But it is difficult to communicate with staffs.

scam hotel stay at your own risk! probably run by a scam syndicate when we arrived, the hotel told us our Agoda booking has been CANCELLED, even showing them our Agoda booking was useless. They even produced an Agoda cancellation email and said they had no regular rooms. My booking was also fully paid to Agoda before my trip and the full amount deducted from my card. This was 10pm at night and we were stranded without a hotel to stay for the night. the staff said we had to pay 1,200,000 VND for an upgraded room and we had no choice but to fork it out. Later when we asked for written proof that we didn't stay in our Agoda booking, so that we could get a refund on Agoda's end, the hotel suddenly said the 1.2 million is a top up because Agoda had underpaid them. We insisted that if the booking went through, give us our original room but they said they couldn't do the refund. Our only hope is to get back our original booking amount from Agoda and the hotel will insist that you go through Agoda to get a refund. The next morning when I was checking out, I overheard a DIFFERENT hotel staff telling another guest the exact same thing. That's when I realised they were using Agoda's name to scam customers. 1) DO NOT EVER PAY EXTRA - we had no choice as we had a family of 8 and it was 10pm at night 2) BE FIRM and insist on staying in your booked room, they likely have your booking and just want to extort additional money using Agoda 3) INSIST on speaking to the manager. the front staff will try their best to block you but if you are firm and insist on the manager, they will eventually relent 4) the staff will tend to guilt trip you and say things like 'it is not our hotel fault why are you blaming the hotel it is agoda we are also victim' do not fall for it. they said the same thing to every guest. STAY AT YOUR OWN RISK. Even a confirmation email or booking letter from agoda is useless here.

The room was incredibly spacious and definitely comfortable. The breakfast was a sad state of affairs though and the food wasn't being replenished so if you arrived at a later time you would be scooping up the scraps. If breakfast was more elaborate then the stay would have been excellent.

The staff are very nice, the room is clean and comfotable. I have great time in this hotel. Very convenient location in old quarter....budget friendly...receptionist ms.lieu and owner mr. Tung were allways there n very helpful....maids also very very accomodative....highly recommend this property....

観光に行く時、場所がとても便利です。ホテルは大きな通りから20mくらい狭い路地を入った場所にありますが、周辺は安全です。逆に大きな通りに面していないため、車やバイクの騒音などが聞こえません。サービスは一般的ですが、値段を考えたら、とても良いサービスと言えます。清潔感もあります。

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

Very nice boutique hotel in the middle of the Old quarter near shops and restaurants. Staff were very friendly and helpful. They really go out of their way to help you as needed. The rooms are clean and the beds are comfortable. Great air conditioning. Breakfast was very good and a lot of choices. It is buffet style and you can also order different foods like Pho, banana pancake, Vietnamese egg rolls and so much more.

I recently stayed at La Siesta Classic Hang Thung for one night, and honestly, it wasn't enough! Hotel Property: 1. The hotel's location is great. It's right in the middle of Hanoi's Old Quarter, so you can easily walk to Hoan Kiem Lake and enjoy the lively atmosphere. 2. What's cool is that the hotel is only two months old and it looks amazing. The rooms are a good size, and the modern design is Instagram-worthy. It's pretty impressive they even squeezed in a pool in the middle of the tight Old Quarter spaces. Service 1. We got to the hotel really early from Sapa, and our rooms weren't ready, but Mr. VP at the front desk was super nice. He went out of his way to arrange a shower for us. It was a real help to get us cleaned up from the long train ride. 2. I accidentally booked a room for 3 persons when there was only 2 of us. Mr.VP immediately noticed it and upgraded us to a junior suite without us knowing. That was a pleasant surprise and definitely made our day. The Not-So-Great Stuff: There were a couple of small issues that could have made the overall experience even better. 1. We asked for more water and ice around 9 pm, but they never brought it. Eventually, we went out and buy water, and reminded the front desk to send some ice to the room. But even after reminding the front desk personally, no ice came all night. 2. Food at breakfast was good, but the service could he better. When we wanted to sit by the window, the server insisted that we sit at another table. She rolled her eyes at me when I told her that we prefer to sit by the window. She then cleared our table quite unwillingly. She just changed the cutlery but did not replace the used placemats. We didn't bother her after that as she seemed annoyed. But despite these minor hiccups, I'd definitely recommend La Siesta Classic Hang Thung to anyone looking for a great stay in Hanoi. It's a lovely place with pretty and clean rooms and lovely front desk staff.

This is a small family-owned hotel. We reserved a room with two beds, but were initially offered one with a one bed. We had to ask for a room change, which may have often happened from reviews of other people. The two-bed room was somewhat large and clean. Amenities were basic. Bathroom was a bit challenging: we did not dare take a shower, but my child did and said it was okay. Toilet had no problem. Hot water was readily accessible. Breakfast was personally cooked and nicely done with egg, buttered bread, and some vegetables (tea was nice). The family seems to raise a herd of chickens. Very early in the morning after perhaps 6 AM or even before, a rooster crowed for about two hours every 30 second, and we had to be up. Well, it is nature and I have no complaint about this. The hotel views a big open field where the chicken herd as well as horses was enjoying the meal. Best part was that we were able to walk to the hotel and took about 15 minutes from the international terminal, although it was a bit treacherous along the way. Getting across a wide street without any signal was a challenge, like any other in Vietnam. It was okay after we got used to it. Nothing much around the hotel. The Hanoi Airport, unlike Saigon, has really nothing in the neighborhood. I think for one night, this hotel may be okay esp. for early flights.