Hotel Hot Springs di Fusong

I highly recommend this hotel.The room was big, hair dryer power was strong n made the hair dry up very fast. They also got laundry detergent for the guest to use too. Their customer service was very good especially for foreigners like us who did not have a Chinese local number. They will assign one person in charge for us. And if we want to play the activity, we just need to inform the PIC. He/she will send U the tickets/ QR code, if face any questions, can also drop message via WeChat. PIC will reply within the shortest time. Under the food district section, there are few nice restaurants. You can ask them to recommend their local food too. You can enjoy using clubmed onsen too. Advice to go earlier if you wish to shower and use their hair dryer. I would like to compliment our PIC '晚風'. His service is very good. Response to use very quick and he did something that touches our heart. Something happened inside our room and the technician guy had resolved.. We just gave feedback to him and although he is on his off day, he still gets his team to prepare something for us as a compensation. We did not expect this. This really shows he still cares and puts customers in first place even when he is on leave. 👍 For our PIC, '晚風'.

Impression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com. Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area. Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring. Pros: 1. Kids friendly - decorations, play area, room. All so cute and pretty. 2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money. 3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English. 4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes. Cons: 1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids. 2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.

Environment of this resort was so good, many facilities in there.. spa, sauna, outdoor hot spring, indoor playground and more, can spend one whole day in this resort.. variety breakfast selection in this resort and the view from room just nice.. inside the room have big bathtub also..just the resort location is abit far from the town area and train station..not so convenient if not self driving..

設施： 房車設施基本齊備，能滿足住宿需要。 衞生：房車內衞生挺乾淨的，沒啥大問題，由於地處林區，小夥伴們入住時注意及時關好門和紗窗，預防蚊蟲。 環境：周邊環境很美，擁抱大自然的感覺，晚上光污染少，能看到漫天繁星，很美。 服務： 建議酒店能提示下客人怎麼打開房車的電和水，很多人第一次住這種確實不知道。 早餐： 早餐是在附近酒店吃，注意早點去，節假日人超級多。 餐飲： 開車去商業街那邊有一些吃的，吃的漢堡王，還不錯。 附贈權益： 勝地橋空中玻璃必須打卡，很美！ 再就是鹿苑了，看看就好，沒幾頭鹿。 營地活動： 晚上的打鐵花好看！推薦！ 其他：寵物友好上大分！推薦給帶毛孩子的家長！

這個酒店的位置離池西客運中心非常近，走路五六分鐘，工作人員態度都很好，和聲細語，積極主動。房間較大，整體設施不錯。 我是7月7日去的西坡，沒想到結束的比較早，三點多鐘就回酒店了，本來是團購的房間，不允許退房，但還是抱着試試看的想法和酒店前台溝通，沒想到他們表示理解，同意退房，在此表示感謝！