Hotel Hot Springs di Hakodate

very nice room! Compared with their another hotel nearby, new one is cleaner and bigger, facilities are better. Downsides are the new one does not have the same Mountain View like the old one. Furthermore, the old one has better breakfast.

Super stay at this traditional onsen inn! It’s an easy 5 minutes walk from the tram stop and it is a peaceful and hospitable place to stay. We stayed for 2 nights with breakfast included (you have it in your room, the staff come to roll up your tatami 30 mins before - we just went to the onsen during this time) which was traditional Japanese style and delicious. The onsens are not too big but there are outdoor and indoor sections and perfectly adequate. The staff look after you warmly and we loved our experience of traditional Japanese culture here. Oh, and it’s near the Botanical Gardens where we saw monkeys bathing in the onsen.

It’s just next to JR Hakodate station, bus terminus is just in front of the hotel and the city tram stop is within 5 mins walking distance. The morning fish market is just nearby across the road from JR Hakodate station. The buffet breakfast is good with a wide variety including frozen grapes, frozen berries etc. Also, the Hakodate Tourist Information Center is located within JR Hakodate Station. I made full use of my 2D 1N stay in Hakodate by purchasing the “Hakodate Special Ticket 2025”(はこだてスペシャルチケット2025) from the Tourist Information Center. The ticket includes ”Transportation Ticket” City Tram 1-Day Pass + ”12-Points Ticket” (1 point = ¥250) and covers admission fees to Goryokaku Tower, Old Public Hall of Hakodate Ward and Mt. Hakodate Ropeway (two-way).

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

The room was clean, spacious, and well-maintained. The bed was comfortable, and all the amenities provided made the stay even more enjoyable. The staff were friendly, professional, and always ready to help with any requests.

The meals at this unexpected stay in Hakodate were outstanding, and I was truly moved by the receptionist’s fluent English – a rare experience in Japan. Thanks to their helpful guidance, I had a comfortable and relaxing time.

Spacious and comfortable room with an excellent breakfast that truly lives up to its reputation. Well-managed public bath and open-air onsen, with thoughtful amenities prepared in the room. Free late-night ramen is a nice bonus, and the location is great for walking around Hakodate Bay. The view from our room was absolutely beautiful.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪