Hotel Hot Springs di Hakodate

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

The room was huge. Outdoor onsen was super comfortable. Buffet spread was awesome. It was so delicious that you keep going for more servings. Food were freshly made and often replenish. The hotel service staff were also polite and welcoming. There were welcoming drinks and kombu soup at lobby. Our hotel is right in front of bus stop from airport so its super convenient and you don’t need to drag your luggage too far. The botanical garden is across the street. You can see monkeys in the park too.

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

The staff doesn't try to hide the unequal service offered to foreign guests compared to that of the locals. No staff member offered to help us with our luggage. The rooms have poor sound isolation and you can hear your neighbours and the room above very clearly, particularly foot steps, which make sleeping difficult.

The room was clean, spacious, and well-maintained. The bed was comfortable, and all the amenities provided made the stay even more enjoyable. The staff were friendly, professional, and always ready to help with any requests.

The hotel boasts a stylish interior and a beautiful sky lounge offering stunning night views of Hakodate. Its location is excellent, with easy access to the Hakodate Morning Market and the Red Brick Warehouses, making it very convenient for sightseeing. The hotel also provides onsen facilities, which are a great addition—though I didn’t get the opportunity to try them during my stay. Overall, it was a very pleasant experience.

Enjoyed my stay here! Great location, about 1km from JR Hakodate station which is walkable or they have a shuttle too, and it’s next to the brick house. 5 mins walking to the morning market. The breakfast is worth commending! The KaisenDon is better than those at the morning market tbh. Huge spread! The onsen at the top floor has both indoors and outdoors baths , with a nice lounge area.  Rooms are decent sized by Japanese standards.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

Located amidst Hakodate’s tunning landscapes, our hotel offers a serene retreat with top-notch amenities and warm hospitality. From cozy rooms featuring picturesque views to delectable local cuisine served in our restaurants, guests indulge in a truly immersive experience. Discover comfort and charm at hotel. Bester for Hot springs and Hotel.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪