Hotel Hot Springs di Hakodate

It was a great stay at the hotel even though it is not very near to the main tourist area. Overall very pleasant experience with all the facilities provided and small gifts in the suite room. Will definitely go back again for next visit to Hakodate..

I booked the hotel a few months ago so I could get a very good price for staying with OMO5. Very comfortable and energetic hotel, especially the common area was a place for relaxing and chill. They have a different set up during the day and at night. The highlight of this hotel is the free shuttle bus services, going around the city, and the paid shuttle service to go up the hill to see the sunset. You would be knowing how chaotic it could be up there so it’s good to have a shuttle bus bringing you up and down back to the hotel door. Also, the hotel offer free tours and I joined the free market walking tour and a bus tour to Onuma National Park. By staying one night, I could use the services before the check in and after the check out, so basically it covered 2 days activities when I was in Hakodate. it’s a super value offer, and I really feel this hotel group has thoughts from traveler’s perspective and try their best to give the best experience and to help reducing hassles for us. Definitely I will book with hotels under Hoshino Resort Group again. Thank you very much.

I recently stayed at a hotel that truly impressed me. The facilities were spotlessly clean, ensuring a comfortable stay. Breakfast was abundant and of top quality, providing a great start to my days. The on-site hot springs were a soothing treat, perfect for relaxation. The service was attentive and made me feel welcome throughout my stay. Plus, the room offered a breathtaking view, which added to the overall experience. I highly recommend this hotel for anyone seeking comfort and exceptional service.

It’s just next to JR Hakodate station, bus terminus is just in front of the hotel and the city tram stop is within 5 mins walking distance. The morning fish market is just nearby across the road from JR Hakodate station. The buffet breakfast is good with a wide variety including frozen grapes, frozen berries etc. Also, the Hakodate Tourist Information Center is located within JR Hakodate Station. I made full use of my 2D 1N stay in Hakodate by purchasing the “Hakodate Special Ticket 2025”(はこだてスペシャルチケット2025) from the Tourist Information Center. The ticket includes ”Transportation Ticket” City Tram 1-Day Pass + ”12-Points Ticket” (1 point = ¥250) and covers admission fees to Goryokaku Tower, Old Public Hall of Hakodate Ward and Mt. Hakodate Ropeway (two-way).

4명이서 조식없이 최대5인방에 묵었습니다. 장점으로는 체크인시 약간의 절차가 있으나 직원분께서 친절하 도와주셨습니다. 카운터 옆에는 샤워타올이나 치약 등 무료제공되는 어메니티도 있고 아이들을 위한 목욕캡등 여러가지 어메니티도 있어 인상깊었습니다. 방 내부는 깔끔하고 공기청정기 및 난방도 잘 작동했습니다. 매일마다 새로운 큰 수건을 제공해주셔셔 씻는데 걱정이 없었습니다. 온천시설은 오전오후를 구분해 남여탕 번갈아 운영하는 것 같았습니다. 둘 다 실내온천1개 실외온천1개씩 똑같았습니다. 샤워기, 온천 물도 온도가 적당했고 실외온천쪽 경관은 나쁘지 않았습니다. 목욕 후에도 여유롭게 드라이기가 배치되어 있어 머리 말리는데 문제가 없었고 정수기도 있어 좋았습니다. 하지만 역시 단점도 존재합니다. 겨울이여서 그런지 길가에 눈이 쌓여있어 공항버스에서 내려 10분동안 캐리어 끌고 호텔까지 가는데 조금 힘들었습니다. 객실 내부에는 전자레인지가 없어 1층에 있는 전자레인지를 써야했습니다. 심지어 1대밖에 없고 잘 보이지 않는 곳에 있어 불편했습니다.

Stayed here last week during heavy snowfall, and choosing this ryokan turned out to be the perfect decision. Check-in was detailed and thoughtful. The butler, who I believe was named Junko, spent about 30 minutes explaining the room, amenities, and house rules, using picture cards and translation tools due to limited English, which made the process clear and smooth. The room was cosy with a beautiful ocean view. The furnishings are not modern, but that is part of the charm, as it feels like stepping back into the 80s or 90s while still being well maintained and fully functional. Heating was sufficient even in temperatures of -5 to -10 degrees. The room was clean, and the bedding was prepared during dinner and folded again at breakfast, which made us feel very well taken care of. We pre-ordered dinner and breakfast via Trip.com and requested a beef and crab set in advance, which was accommodated. The portions were very generous, and while the food may not be top-tier, it was better than many ryokans I have stayed at. There is a private onsen available free for the first use for 45 minutes, with additional charges for subsequent sessions. The onsen closes daily at 10am for cleaning. The ryokan is located in Yunokawa Onsen, about 30 minutes from town. I recommend dining in, as going out requires a walk and staying in allows you to fully enjoy the experience. Overall, a very pampering stay. Highly recommended for those looking for a five-star level ryokan experience.

The meals at this unexpected stay in Hakodate were outstanding, and I was truly moved by the receptionist’s fluent English – a rare experience in Japan. Thanks to their helpful guidance, I had a comfortable and relaxing time.

The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met. We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます！ Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.

Kali ini, kami datang ke kampung halaman isteri saya untuk menunjukkan cicitnya kepada neneknya. Ini merupakan kali pertama kami menaiki kapal terbang, jadi ia agak mencabar, tetapi kami dapat berehat di mata air panas dan menikmati makanan laut yang lazat, dan ia merupakan kenangan yang menyeronokkan. Kakitangannya semua sangat ramah, dan saya ingin kembali lagi tahun depan.

お宿のスタッフの方々の対応か温かく、かつ節度があり、とても心地よく過ごさせて頂きました。 禁煙可能なお部屋が多い中、喫煙者である同伴者は大変喜んでおりました。 加えて、部屋に残るニオイの対応もしっかりとされており、心地よく過ごす事が出来ると思います。 肝心の温泉ですが、源泉のパワーを頂く事が出来る 大満足の温泉です！ 又、入りたいと思っております♪