Hotel dengan Tab Mandi di Milan

Outstanding location friendly service. Special shout out to bar counter guy for being so accommodating. I requested for ice refill sometimes just glass of water everyday and he did it politely even when I wasn’t purchasing any drink. The other staff - eg restaurant and reception were efficient and friendly as well. The location was Central to everywhere I wanted to go. At first I wanted to book hotel near duomo but price was double and I realized most of the time I need to go elsewhere for tour pickup so Central station is more convenient.

Room was clean and comfy. Though would have been better if the air conditioning couldn’t be turned on. We had to open the rooms’ windows for some ventilation, else it would be so stuffy. Hotel was also close to metro station which was added convenience. Had to really commend the front desk staff who allowed my family and I to check in way earlier than check in time. Though, yes we were lucky that there were rooms available for us to do that. Thank you!

I would like to say I never go out of my way to write a bad review, as I understand nowhere is perfect and often it’s just one or two minor things which aren’t good. But sadly I had to review this experience. Upon check-in the grumpy person behind the desk took photocopies of our passports. We were given a key with a chunky, dirty keyring and weren’t told how we could get to our room or given any sort of information as to what to expect on our stay here. We were given no leaflets or anything in our room about nearby attractions. When we entered our room we instantly noticed how dirty the room was. Overall the interior of both the hotel and the rooms are pleasant and seemingly lovely traditional Italian. Sadly it seems that the owner has given up with ensuring it is kept nice and clean as everything looks shabby and wilted. We aren’t even being picky, the standard things which you would expect to be clean were very dirty. The room looked like it hadn’t been hoovered, the surfaces looked unwiped, the shower head was filthy with limescale so had to request it to be cleaned as genuinely felt it was unsafe to shower under. The mattress was like sleeping on the floor and pillows were flat. We had to request more pillows several times. We were just given 1 sheet (which was thankfully the only thing in the room clean) to sleep with and no headboard. The drain in the shower smelt really bad when water from the shower drained into it - it smelt like the sewer. The only 2 working plug sockets in the whole of the room and bathroom were if you unplugged the TV and on the floor near the bathroom door with nowhere to rest anything on (e.g. a phone to charge). We found a mini fridge in our room under the desk but sadly no option of a mini bar where we could purchase waters or snacks. This could be a great opportunity for the hotel to make the guest experience better and also make money and yet something else which they don’t care about. The chair at the desk had also seen better days and looks like it’s been thrown around. Also, when the maid cleaned our room, they shoved our pyjamas almost in a ball nearly on top of the dirty phone in the room. We were disgusted. Sadly there is no restaurant on site or any options for food or drink which is extremely unusual. We found that the staff were overall quite rude but when we showed them our flat pillows and the shower head they seemed to understand where we were coming from and a little embarrassed. Nearby there seems to be a few transport links but we were given no information how to get into Milano Centrale or to attractions such as Duomo. Because of this and how confusing we found the transport system, we sadly spent an unnecessary amount on Uber’s because none of the staff would really help us. Unfortunately with it being August, all shops/restaurants/cafes/businesses within several miles are closed. They need the hotel inspector to visit.

We had a lovely stay at the Duo Milan for a girls trip. The staff was awesome, hotel modern and breakfast was delish! We had a few early morning excursions booked and Abby in the breakfast service was so kind/helpful grabbing us a to go bag with disposable silverware. This really brightened our experience as they were long excursion days. We would stay at this property again!

My husband and I were impressed with the overall quality experience we had in this hotel. We were apprehensive when we booked this hotel because we normally do not stay in Small Luxury Hotels (SLH) we are used to the big hotels however we were amazed by the hospitality of the staff, from the lady who checked us in to the bell man. Not only that, the room is well appointed and it’s also very clean. They also had a turn down service. In addition, the hotel is literally at the back of the Galleria Vittorio Emanuele II shopping arcade. If you love shopping like me then this is your best option. It’s also near the Duomo Milano. We will be back in Milan in a few months and will definitely stay here again. Being in the middle of Milan with great amenities! You cannot beat that.

I loved everything about this hotel. Great location, service and quality. I would recommend this hotel if you plan on traveling to Italy.

酒店位置絕佳，就在大教堂後面的巷子裏，四通八達的小路，周圍佈滿商店，購物街，咖啡店和飯店。我和兩個女兒，住三人間，給了大床和小床。衞生間沒有牙刷牙膏，有拖鞋。打掃衞生很及時。酒店門外就是網紅炸餃子。從酒店走路，地鐵，電車都很方便。我們每天回去經過聖誕集市，手裡都會塞滿食物。最喜歡集市上的奶油蛋糕。每天吃一個。 我試着走路去斯福爾扎城堡和運河區分別用時半小時和四十分鐘。斯福爾扎城堡連接着森皮翁綠地，這裏真是天然氧吧，連兩個宅女都禁不住奔跑起來。公園盡頭的凱旋門穿過去，走一公里就是中國城。 酒店附近有幾個中餐，從皇家廣場博物館拱門穿過去的小路上有火鍋和炒飯炒麪點心店，叫Bloom. 還有一個山西飯店。 酒店早餐雖然品種不多，但是可頌麪包就像藝術品一樣擺在精緻的燈光下，咖啡是穿着潔白襯衣的大叔現做的，這兩樣東西就非常加分。餐廳燈光很舒服。水果碗裏是我們最愛的獼猴桃菠蘿和哈密瓜，孩子們很開心，每天都盼着早起去吃飯。

يتميز بنظافته، وحسن استقباله للنزلاء، وموقعه المميز، وهو آمن، وطعام الفطور لذيذ، وخدمة الغرف سريعة، والموظفين بشوشين، والغرف نظيفة جدا، وخدمة التنظيف رائعة، فأنصح بهذا الفندق للأفراد والعائلات والعمل والسياحة

It is very true that a picture and an image tell their own powerful story! When my husband Guy and I arrived back at the Westin Hotel from Florence, Guy got down on the floor of the hotel reception on both knees to offer a prayer of thanks to Riccardo, the Head Concierge of the Magical Concierge Team. This is how grateful and delighted we were with the services of the Concierge team of Riccardo, Andrea and Silvia. Riccardo was unphased by us not having made Porter reservations for the Railway station. He said he would find a way to help for us with our large luggage. The combination of Riccardo’s skills and connections achieved a mini miracle; our taxi driver to Milan station had been briefed on how to secure porter assistance and the plan was executed with military precision. A young man appeared from nowhere to provide this assistance. This type of service can only be achieved by a Magical Concierge Team. Riccardo, Andrea and Silvia also scored perfection on our return journey from Florence to Milan. As the train arrived at Milan Central, Porter Andrea was holding up a sign with my name on it with the universal thumbs up signal. Watching this Porter lift two suitcases weighing around 20 kilos each from the overhead baggage rack as though they were a feather, was astonishing. Between them Porter Andrea and Mario, the driver of the chauffeur service ensured a seamless arrival back at the Westin. We recommend this Concierge team without any hesitation as the best.

Stayed here for the second tine. Great place, very quiet. Not in the center but you can easily get to all the attractions by Metro or train. Super prompt check-in. The room was spacious, nice modern design.