Hotel Mesra Haiwan Peliharaan di Milan

This is our second time staying here, and it's been wonderful! The location is hard to beat, so close to Milan Centrale and it's where most of the day trips meet in the morning. Our kids love the pool and the gym, a good way to spend the late afternoon after all the sightseeing and shopping. The shuttle bus service has also saved us a lot of taxi money and time. Definitely a hotel to recommend to those coming to Milan!

”A Historic Hotel in Milan — A Five-Star 'Home'” During my stay in Milan, I chose a hotel with over 50 years of history. It had no luxurious décor, no smart technology — not even electronic key cards, just traditional brass keys. Yet, the service here reminded me that true hospitality is about people, not facilities. From the attentive reception and concierge team, to the genuine smiles of the housekeeping staff, and even how they remembered the little habits of each guest — every detail conveyed warmth and respect. This stay truly helped me understand the essence of service: real comfort comes from heartfelt care, not from cold technology or lavish hardware. While the facilities may not be five-star, I’d gladly give it a five-star rating for feeling like ”home”. Thank you to the team for your daily greetings — they brought warmth to me while I was unwell. 💜 「米蘭的古老酒店，五星級的『家』 這次在米蘭，我選擇了一間擁有50年歷史悠久的酒店。沒有奢華的裝潢、沒有智能設備，甚至連房間鑰匙都是傳統的黃銅鎖匙，而非電子房卡。 但這裡的服務，讓我真正體會到「服務的本質是人，而不是設施」。從前台及禮賓部的細心接待，管家部員工的真誠笑容, 到員工記住住客的小習慣，每一個細節都讓人感受到溫暖與尊重。這次入住，讓我親身領悟到服務的真諦——真正的舒適，來自於真誠的關懷，而非冰冷的科技或豪華的硬件。 雖然不是五星級的設施，但我願意給它五星級的「家」的分數。 多謝你們每天問候令生病中的我有一點溫暖💜

優點：房間升級到了premium，酒店和房間都很香，minibar和冰箱裏的都是免費的，一個pad可以控制整個房間，早飯內容豐富有冷的也有熱的，服務很熱情還會記得客人名字來打招呼，最喜歡的是room service的club sandwich超乎預期的好吃！ 缺點：沒有HBO，房間牆上的開關太亮了晚上非常影響睡覺，淋浴房門口沒有鈎子不方便放毛巾。

米蘭總體感覺一般 一直對small luxury hotel list的酒店比較認可，之前在伊斯坦堡TomTom待的很開心，沒想到這家讓我感覺很失望。感覺五星比較勉強，4星可能比較合適。 首先浴室很差，洗澡水會滿地都是。其次馬桶實在是太高了，170的人會雙腳懸空😂感覺馬桶隨時會塌掉😂 酒店附近環境一般，有點臟亂差。 優點是這家是目前唯一一家給拖鞋的酒店，非常好。

The apartment is in a great location close to the metro, buses and the tram. It is a quiet area about 15 minutes from the city center. There were several problems though. We were traveling on dome hot days and we wanted to use the AC. We were informed that it was not the ”season” for AC therefore they would not turn it on. The info on this apartment clearly stated that there was AC. Apparently it's only available at certain times so make sure to check. We were told to open the windows but I stated that I had terrible allergies and there were alot of mosquitos. Of course what happened is that I got really bad allergies and was bitten by mosquitos all over. Also, when you book a place that has a kitchen it is a reasonable expectation that it will have some utensils or plates or a pot or pan. There is absolutely nothing. So if you are planning to cook you would have to bring your own utensils.

The hotel was extremely basic and outdated. We were honestly not expecting much and we are quite happy with just a clean room. The air conditioner was very old, and the vents were stuck making a light tapping noise every minute. The mini fridge was making extra terrestrial moans and groans, so we unplugged it before going to sleep. The wooden blinds were stuck and ziptied so we had to force them shut before bed. The walls / water pipes are not insulted and you hear every room next to you flushing or having a shower, day and night. The breakfast included basic pastries, toast, cereal, yoghurt which was about what we expected. However, they may have the worst self serve automatic coffee machine we have dealt with in years. Taste was bad, speed was incredibly slow (so there was line ups for coffee).  Would I stay there again? Probably. In a pinch, for the right price, and just one night again

Was my second time. Location is good,from people are nice,,,,but this time, I was a bit angry. 1) Airconditioner button was broken and could not use it.  2) Wall is too thin task I could hear next door conversation.  oh, well, I don not know if Iuse this place again,,,

The hotel was very clean. Receptionists we're all super helpful and fantastic. The location was good for me but far from Milano Centrale, which is where I needed to be. There are 3 restaurants across the street. All 3 super busy and food was great. First night, I went to another restaurant in Piazza Firenze, which was also great. About 300m there is a lot of public transport to various areas of Milano. Like a tram to Cadorna, for example. Area doesn't look too safe at night, but I am a single woman and had no problems walking around. I saw some policemen walking around. Maybe that helps. There is a nice little patio downstairs, but I was there for 5 minutes and the mosquitos were too close for comfort. I didn't ask the receptions for help, I am sure they would have giving me something but I was tired and just went to my room to see: Young Montalbano... 😉

This hotel was perfect location for city travel like metro central station ect which was excellent for me and my son for travel to and from linate airport 21 mins away on the bus metro line was easy to get to duomo and the train station was 4 mins walk. The hotel room was clean but very basic no kettle or tea and coffee had to buy at the reception every night I feel should have been included in the price for what I paid :( the reviews said staff was friendly only one member of staff was friendly the others couldn’t be bothered especially when I wanted my tea at night they huffed and puffed. Considering you’re paying for it aswell and the cafeteria is actually very small and always empty so shouldn’t have been a hassle for them but I feel like it was. The cleaner was absolutely lovely cleaned my room on the second day and offered to clean again the next day. Overall the location was perfect but the hotel was very basic quiet and felt quite lonely there no vibe just very sad and basic. I should have booked hotel surrounding areas but my reason for coming here was that a lot of people said they where friendly but I didn’t feel that the place was dead tbh apart from one member of staff he keeps that place going with his happy personality but he isn’t there all the time.

I arrived close to midnight and, as a solo female traveller, I was a bit anxious, especially after reading a few negative reviews, even though the hotel states that the front desk operates 24/7. To my surprise, everything went smoothly. The Terravision bus from the airport dropped me off much closer to the hotel than I expected. The route was easy to follow, the road was well lit, and I felt safe walking, even at that hour. On the way, I passed a halal restaurant just before reaching the hotel, which was perfect for grabbing a late-night dinner. The front desk staff were polite and professional. My room exceeded expectations for the price: clean, well-sized for one person, and very comfortable. I turned on the air conditioning as soon as I arrived, and it cooled the room quickly. Some reviews mentioned the bed being hard, but I found it perfectly fine. I checked out early the next morning to explore Milan and was happy to be able to leave my luggage at reception. Overall, a great stay, reassuringly smooth for a solo traveller.