Hotel berhampiran Bağcılar Gümüşhaneliler Derneği, Istanbul

It’s not the first time we stay at that hotel very bad customer service and very dirty rooms when we stayed there in waking to my bathroom room 1505 I found I condom laying on the floor I called customer service they wouldn’t not send a manger or anything no one can speak English and it’s really hard to communicate with them They send someone with a spray bottle and he picked it up and spray the floor and left toilet was broken , every time you take a shower it leaks water so u have to put towels on the floor so the water won’t get outside the bathroom the glass of the desktop was broken the lid of the toilet was Broken I mean the whole time we stayed it was very bad visit

Excellent hotel,very clean staff welcoming good security Park free I would definitely stay there again

6 gece konakladığım otelde karşılama gayet güler yüzlü ve güzeldi. Yalnız Google Maps’te otelin konumu güncel değil aslında çok kolay bulunabilecek bir yerin bulunmasını zorlaştırıyor... Oda gayet modern ve konforlu şekilde dizayn edilmiş. İşimin gerektirdiği bir eğitimi almam sebebiyle ders çalışmam gerekiyordu ve odadaki masanın masa lambasına kadar bulunması işimi çok kolaylaştırdı. Yeni bir otel olması sebebiyle eşyalar çok rahat ve moderndi. Yalnız her otelde bulunan minik ihtiyaçlar (pamuk, kulak çöpü gibi) odada bulunmuyor, istendiğinde verildiği belirtilmiş ancak ben kendim getirdiğim için ihtiyaç duymadım fakat bu konuda biraz daha cömert olunmasını beklerdim :) Kahvaltıyı da çok çeşitli bulmadım özellikle uzun süreli kalacaksanız bir süre sonra sıkılabiliyorsunuz ancak personel güler yüzlü ve saygılı... Bulunduğu semtte kalınabilecek en iyi otel olduğunu düşünüyorum bana konforlu bir iş seyahati sağladıkları için teşekkür ederim.

Very good service staff was very friendly Like the breakfast Had very good experience Rooms were very clean 5 star hotel Bellboys was helpful too much.Reception was helpfull about demands.I came from london for health conditions and this hotel one hundred percent comfortable for me.And the location was best

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.

فندق نظيف وخدمة الواي فاي ممتازة، ويقع في منطقة هادئة، وقريب جداً من أحد محطات القطار لخط (Marmaray line) ومن هذه المحطة تصل إلى المحطة التي تليها مباشرة وهي محطة (يونيكابي) وهي محطة رئيسية يمر بها ثلاث خطوط من شبكة القطارات، قريب من البحر وكورنيش (زيتون برنو) لممارسة رياضة المشي أو ركوب الدراجة الهوائية عن طريق خدمة الاستئجار الذاتي، ويوجد عدة مناطق لألعاب الأطفال في الكورنيش، العديد من البقالات قريبة من الفندق مسافة ١٠ دقائق مشياً على الأقدام وكذلك يوجد أوت لت مول قريب من الفندق بنفس المسافة.

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

カードキー差込口から火が出た時はかなり驚きました。。部屋を変えるように言った後、1時間後に部屋が準備されたのと、次の日には火が出た部屋も修復されていたのと、空港からのTransferを無料で手配してくれたので、良しとします。 火が出たことと周りに何もないこと以外は良かったかなと思います。

thank you very much, incredible view, I lived in room 808, very nice staff, very stylish rooms, comfortable, clean, delicious food, very low prices, the area is far from everything, but calm