Hotel berhampiran Karayolları Parkı, Istanbul

My husband and I ended up in this hotel for two nights after a fire occurred in our Airbnb building. We picked it primarily for the location and the photos. We couldn’t have found a better place. The hotel is clean and modern. The staff goes above and beyond to make your stay the best, and most of the staff speaks English fluently (never expected, always appreciated). We had four meals there, and everything we ate was amazing. Add in the fact that this hotel is in a less hectic area of Istanbul, and you have everything you need for a great stay. We highly recommend the Buem Hotel Kouyolu.

This hotel, run by friendly people gave us exactly what I miss in big hotel chains: the extra personal touch and great service. The room was big and cosy (we chose the 3 persons room for the 2 of us) and the room looked exactly as shown in the pictures. The bathroom was on the small side but very clean, modern and all brand new. Blow dryer available. The bed slept wonderful (cotton beddings). The cushion was a bit high for me but at home I sleep with a very thin cushion so I don't have a regular taste on this. Breakfast is not included but you can order it at a reasonable extra cost. I had my breakfast every morning here at the hotel, (despite the nice cafe's in the neighborhood!) because this was the best breakfast ever! Every morning a different fresly baked (glutenfree!) bread. Besides that, a varation of delicious Turkish bites (don't know the name of). Olives, dried tomatoes, dried fruits, handful of nuts, every day different eggs (cooked, scrambled or fried at your liking), labneh (sort of cream cheese), yoghurt, honey. All freshly made and very tasty. Don't forget to taste the turkish tea or coffee. This breakfast was absolutely the best way to start the day in Istanbul; highly recommended! The hotel owner helped us with airport transfer, but also made the extra mile in helping us out with buying tickets for a concert. This kind of help is what makes the difference for your stay in Istanbul because not too many are English speaking and I don't know Turkish ;-) Overall a very pleasant stay and a highly recommended hotel for the extra personal service, the breakfast and all this in the best neighborhood of Istanbul: Kadiköy.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Yeni açılmış tertemiz bir otel. İstanbuldaki resmi işlerimiz için çocuklarımızla beraber 1 gece konakladık. Mutfaklı odayı tercih ettik, odadaki koltuk açılınca 2 kişilik yatağa dönüştü, bu haliyle 4 yetişkin ve 2 küçük çocuk rahatlıkla konaklayabilir. Otelin kendine ait otoparkı yok ancak otel yakınlarında sokak kenarına park edilebiliyor biz de o şekilde yaptık. Fiyat politikası bu şekilde devam ederse her İstanbul ziyaretimizde bu oteli tercih edebiliriz.

Hi Me and my wife we came to Instanbul for clinic surgery. Due to the clinic messed up the hotels , we have been send to Centro Hotel. We arrived at 9.30 in the reception and since that hour we have been checked in at 14.00 in our rooms. Since we’ve paid , we should’ve be entitle for the breakfast. Unfortunately no. So me and my wife we have to pay to can get breakfast. The reception staff very very rude. They don’t care and all the time , but their excuse “ we don’t know nothing “ We explained to the reception that we are staying 2 days, after we check out , going to the hospital and after 2 days we will come back to check in. We went hour the first day , we came back we went upstairs , couldn’t open the door , went to reception apparently we have been checked out without to get informed( money , luggages left in the room) Went to the reception “ typical answer : we don’t know nothing “ The receptionist very rude . In the end we have checked in again. Coming back from the hospital , of course we haven’t received the same room , ok no worries , but again very upsetting we received the awful room( toilet door broken , sink drainage smell very bad , walls dirty , furniture chipped ) - suppose to be 5* hotel. Not really I was talking with the reception , nothing has been done. After 1 day I went again downstairs and finally they change our room. Not very impressed. Asked for an extra pillow - 1 day to get it. Food at the hotel- stay away - very expensive and not impressive. Answer for the management: Yes I have complaint and raise my complains, but it takes a while to be solved. In one word , try to avoid this hotel. Disappointed.

カードキー差込口から火が出た時はかなり驚きました。。部屋を変えるように言った後、1時間後に部屋が準備されたのと、次の日には火が出た部屋も修復されていたのと、空港からのTransferを無料で手配してくれたので、良しとします。 火が出たことと周りに何もないこと以外は良かったかなと思います。