Hotel berhampiran Kaya Millenium Alışveriş Merkezi, Istanbul

First things first, the apartment is very nice and clean. Good ambience. Service is really ridiculous. All slippers were taken away after room service, and left us one pair of new one in a 2-bedroom family apartment. All phones don't come with extension numbers and directories. There's no way to call either the reception or housekeeping. I had to using roaming to dial international number to the hotel, and then, no one ever answered at the reception. Heck.

My friend and I were staying at Mount Ararat Hotel for three nights. We were welcomed by friendly and helpful staff. Even though we barely stayed in our room, the room had everything what we needed after a long day outdoors. The beds were very comfortable, the place was clean and so was the bathroom. There were a lot of restaurants nearby and during the evening the neighbourhood became very lively with locals and tourists. We were happy that after a tiring day we could grab some food and drinks with our hotel in the close proximity. On our last evening Saleh helped us arranging the transport to the airport which was top-notch! On the other hand, we had an arrangement with breakfast included and it was slightly disappointing. It was buffet with various choices of food and drinks but my friend and I are a little bit fussy. We preferred to grab something on our way to the city centre. It is not a deal breaker though. All in all, good value for money. We were satisfied about our choice and would definitely come back.

Отличный отель, расположенный в самом центре всех основных достопримечательностей Стамбула. В 15 минутах набережная со всеми направлениями маршрутов. Египетский рынок, гранд базар и еще много всего. Уборка и смена полотенец каждый день. Ресепшен-все доброжелательные. Завтраки-однообразные, но стандартные для турции. Отель рекомендую.

I stayed for 3 nights.It was overall very good.The staff name Mustafa is very nice.All other staffs are nice as well.Didn't have any problems.Very was easy to contact the lobby staff through WhatsApp.The breakfast is also suitable for vegans/vegetarians.Recommended for Solo comers.There is also a co-working place a d rooftop.Good for it's price 👍

Ich bin seit einer Woche hier im Hostel. Der Service ist sehr nett und sie helfen wo sie können. Ich hatte ein Zimmerwechsel ohne Probleme und diese sind sauber und relativ ruhig gelegen zu einer Seitenstraße. Die Bäckerei gegenüber weckt einen am Morgen mit dem Duft frischer Brote ;) Trotzdem kein lauter Anlieferungsverkehr. Das Frühstück ist nett, Marmelade, Honig, etwas Gemüse und Tee, Wasser oder Kaffee. Sehr erwähnenswert ist das die Mitarbeiterinnen täglich überall putzen. Nur im Badezimmer fehlt ein Haken damit man seine Sachen und Kulturbeutel aufhängen und schützen kann vor Nässe :D

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.

I had a really bad experience with this hotel. On the first night (I arrived late at night at the hotel), I found one of the beds and it's pillow soaking wet. I was very tired and decided to address the issue the next day. However, to my surprise, I was unable to switch off the lights. At 1:00 am I had 3 people in the room fiddling with the buttons with solutions such as ”sleep with some light” and ”remove the card so the room gets dark”. The next day, my agent suggested a room change, but because of my experience and my plans for the day, I didn't want to be moved into a room without seeing it, so I just asked for the light switches to be fixed and the sheets changed. I went out for the day to return at night. At reception I was assured that the problems were fixed. I walked into the room to find all my stuff gone. Only things in the safe were there. I went to the reception and found my suitcase, my hand bag, my carry on and my cosmetics bag. Someone had the audacity to pack my personal belongings. They actually removed my watch and charger and put them in my hand bag. My tooth brush, shampoo and other personal belongings were also packed into my bags with no consideration whatsoever. The person at the reception had no idea and explained that it seems someone intended to move my room and didn't. I find that unacceptable to say the least. The next day I came back to the room and found an ironing board blocking my room door. Super random behavior really. In addition to the above, the room was not clean, no tissue box and other essentials. the beds were hastily made, no effort even to straighten the sheets. All the sheets were mismatched. I tried to see the manager for 2 days in a row and got answers like ”he is in a meeting” from 9:00 am to 4 pm. When I asked where his office was, the answer was ”I don't know :). The only reason why I did not leave this joke of a hotel was that I was traveling with an older group of people and I didn't want to create disturbance for them. It's a definite no go for me.

Otelin konumu ve resepsiyon& housekeeping personeli çok güzeldi ancak kahvaltıdan memnun kalmadık. Çay- kahve ve çeşitlilik memnun etmediği gibi bir de yiyecekten istenmeyen birey cıktı. Kahvaltısız konaklamak daha iyi olurmuş. Civarda oldukça fazla seçenek var zaten. Oda da sigara kokuyordu.