Hotel berhampiran Özhan Canaydın Parkı, Istanbul

I had a really bad experience with this hotel. On the first night (I arrived late at night at the hotel), I found one of the beds and it's pillow soaking wet. I was very tired and decided to address the issue the next day. However, to my surprise, I was unable to switch off the lights. At 1:00 am I had 3 people in the room fiddling with the buttons with solutions such as ”sleep with some light” and ”remove the card so the room gets dark”. The next day, my agent suggested a room change, but because of my experience and my plans for the day, I didn't want to be moved into a room without seeing it, so I just asked for the light switches to be fixed and the sheets changed. I went out for the day to return at night. At reception I was assured that the problems were fixed. I walked into the room to find all my stuff gone. Only things in the safe were there. I went to the reception and found my suitcase, my hand bag, my carry on and my cosmetics bag. Someone had the audacity to pack my personal belongings. They actually removed my watch and charger and put them in my hand bag. My tooth brush, shampoo and other personal belongings were also packed into my bags with no consideration whatsoever. The person at the reception had no idea and explained that it seems someone intended to move my room and didn't. I find that unacceptable to say the least. The next day I came back to the room and found an ironing board blocking my room door. Super random behavior really. In addition to the above, the room was not clean, no tissue box and other essentials. the beds were hastily made, no effort even to straighten the sheets. All the sheets were mismatched. I tried to see the manager for 2 days in a row and got answers like ”he is in a meeting” from 9:00 am to 4 pm. When I asked where his office was, the answer was ”I don't know :). The only reason why I did not leave this joke of a hotel was that I was traveling with an older group of people and I didn't want to create disturbance for them. It's a definite no go for me.

Начну с того, что сейчас этот отель называется DNZ TAXIM FERİDİYE HoTEL. Бронировала я пребывание на три ночи через букинг в номере делюкс. При заезде нам был выдан другой номер, не соответсвующий описанию и фото при бронировании. Вернулись к администратору с попыткой объяснить, что номер явно другой. Он долго искал наше бронирование, нашел, в итоге дал другой номер. Он был больше и по размеру походил на тот, что был на фото, но при этом не соответстовал внешне. При этом нам было сказано, что других номеров нет. В итоге, пришлось остаться в этом номере. Потом мы начали осматривать его более детально и оказались в легком шоке. Дело было то, в каком состоянии был сам номер: дверные наличники были отломаны, стены все покоцанные до основания, незакрепленная мойка, перетертый шланг для душа, кран, который держался на честном слове. Кран и вентилятор просто торчали из стены, над дверным проемом в ванной все было замазано цементом без какой-то отделки (все есть на фото). Полотенца грязные, с остатками губной помады, а также дырками. Постельное белье тоже было под вопросом. В стоимость проживания входил завтрак, который опять же оказался не таким, как на фото на букинге. Фото завтрака тоже прикреплено к отзыву. Основное там - это полбатона. На стойке регистрации работают арабы, которые по-английский знают пару слов, то есть изъясняться с ними крайне сложно. Ну, и напоследок вишенка на торте. Решили, что не выдержим тут три ночи и уедем после двух ночей. В итоге, администраторы отменили нашу бронь, когда мы выехали, и отправили на букинг информацию о том, что мы якобы не заехали. В общем, они просто обманывают людей! Я никому не рекомендую этот отель!

I have booked at Pera orient hotel because it offers what I want from an hotel during my travels and the feedbacks were in its favor. Just after my booking was done I stumble on a negative review that was posted on trip advisor. I was worried about my choice. But when I went to Istanbul and stayed there, I felt compelled to share my own experience, which was entirely different and absolutely fantastic! I believe it's essential to give credit where credit is due. First of all , if you are seeking a resort , Pera Orient is not a resort and it never claims to be one! My stay at Pera Orient was comfortable and pleasant. Upon arrival, I was warmly greeted by the friendly and attentive staff, who made their best to help me in every possible way and to answer my queries during my 5-day long stay. Their warm smiles and genuine willingness to assist truly set the tone for my stay. The location of the hotel is ideal. A 6 min walk from the hotel takes you to Taksim square where you can take the Metro or bus to reach your desired destination. And it allowed me to make regular daily walks on istikal street . The street is a little narrow yes, but there are plenty of hotels all around that I have never felt scared or unsafe ( as it was mentioned in the negative review). And I always took the upward direction then turn right towards taksim. I was greeted by a spotless clean room with a tasteful decor. The bed was incredibly comfortable, The housekeeping staff was attentive and meticulous, making sure that my room was impeccably cleaned each day. Coffee and tea were left daily next to the kettle (sometimes with a bottle of water). When I will visit Istanbul again , I will definitely chose Pera Orient to stay in.

Ξενοδοχείο στη πλατεία Ταξίμ , σε τοποθεσία που εξυπηρετεί τις μετακινήσεις στο κέντρο της πόλης και βρίσκεις πολλά μαγαζιά και εστιατόρια. Δωμάτια χωρίς καθόλου θέα και με πολύ θόρυβο από το δρόμο. Το πρωϊνό φτωχό, μόνο η θέα από την αίθουσα του πρωϊνού αξίζει.

Well, I booked online for our family of 5 members. They advised they have an apartment suitable for us. When I reached there, we found that the apartment is not in the main building, we have to climb long stairs Infront of the building, then go up a little hill, then go up again the stairs for 3 floors with all the luggage just to find out that the apartment has only one AC in the main room but the other one with the sofa and extra bed has no AC in August!!!! That was very very disappointing since it was never mentioned anywhere, neither that the apartment is in a separate building nor it is in a higher floor or not fully air-condionned but what happened next was what made us feel at home. Bora, the one at the reception, who confirmed my booking then did his best to try shuffling some rooms so we can fit in the main building but since me and the rest of the family were willing to stay together, I suggested to try one night and see if we could handle the heat or we will need to move to more than one room in the main building. At night we had a wonderful window view of the old town and Galata tower that I wouldn't give for any air-conditoned room :))) Despite the apartment was very small and we could barely move but it was really clean and it had everything we could need to feel home. The sound of seagulls woke us up in the morning and we slept watching the moonlight covering Galata Tower at night. A wonderful experience i wish to repeat, we were lucky because it was full moon. They always sent someone to clean and change the bed sheets and towels, and they did their best helping with the luggage up and down. The day of check out, they were very generous, they made a discount on the full amount as an apology we didn't know much about the apartment, and the owner offered us simit and cheese, a very traditional yet yummy Turkish breakfast. I loved the stay, what made it beautiful was the generosity of the staff, how welcoming they were, the cleanness of the place and the unforgettable view of the apartment, I will definitely go back

I stayed for 3 nights.It was overall very good.The staff name Mustafa is very nice.All other staffs are nice as well.Didn't have any problems.Very was easy to contact the lobby staff through WhatsApp.The breakfast is also suitable for vegans/vegetarians.Recommended for Solo comers.There is also a co-working place a d rooftop.Good for it's price 👍

Bes yıldızı hakettıgını dusundugum demıray hotel yenı acılmasına ragmen oldukca profosyonel ekıbe sahıp oldugunu dusunuyorum.odaları geniş rahat ve temiz konumu tarıhı yarımada da her yere yakın.kahvaltı acık büfe.zengın peynır hamur vs cesıtlere sahıp.servıs mükemmel.calısanlar herzaman güler yuzlu ve pozıtıf.buradan ozellıkle oguz bey e ayrı tesekkur e**ek ıstıyorum.her sabah bızımle ayrı ılgılendı.evımde gıbı hısse**emı sagladı.ne yaptıgını bılen bırı.hotelde spa ve hamam mevcut.ben cok sevdım.tekrar gelıcem.tavsıye edıyorum

Loved this hotel. David on reception and all the staff were very helpful and attentive. Location was amazing,furthest we had to walk was Grand Bazaar which was 15 minutes. Citadel and Mosques 10 minutes tops. Rooms where not overly big(standard room) however had everything you needed from fridge,safe,mini bar etc.... House keeping was excellent, rooms were spotless. Trips. Would highly recommend Guru walking tour. Our guide was excellent,great sense of humour, very informative and a good pace. If you go to Mosques I would recommend a guided tour,not one of the big tours,which we had. If you can afford the extra cost get a one on one tour or definitely a tour that has a headset so you can hear clearly. If you don't like crowds stay away from the Grand Bizzar, that was mad. Personally I loved it,very different. Restaurants too many to name,choice is amazing within a 10 minute walk. Found the Turks very hospitable. Watch outs,not there where many. Passport control took us an hour to get through so if you have precooked a cab,like we did,see if they will wait,ours did not. Transfer time from airport to European side said 43 minutes by cab,allow 90 minutes,traffic is very very heavy. Hope you had a great a time as we did and thanks again to The Bentley Hotel 👏👏.

Ich bin seit einer Woche hier im Hostel. Der Service ist sehr nett und sie helfen wo sie können. Ich hatte ein Zimmerwechsel ohne Probleme und diese sind sauber und relativ ruhig gelegen zu einer Seitenstraße. Die Bäckerei gegenüber weckt einen am Morgen mit dem Duft frischer Brote ;) Trotzdem kein lauter Anlieferungsverkehr. Das Frühstück ist nett, Marmelade, Honig, etwas Gemüse und Tee, Wasser oder Kaffee. Sehr erwähnenswert ist das die Mitarbeiterinnen täglich überall putzen. Nur im Badezimmer fehlt ein Haken damit man seine Sachen und Kulturbeutel aufhängen und schützen kann vor Nässe :D

Close proximity to the airport Sabiha. But at the exit from the airport building poorly organized signs with the direction of the way to the hotel. While I was looking for the way to the hotel I made several unnecessary circles. In addition, You have to take two elevators to the fourth floor. Spacious clean room with stylish design. On arrival, it was sweltering hot in the room with the temperature 26,5 °C. Windows don't open. The air conditioner failed to adjust to a cool temperature. At most I managed to get the temperature down to 25.5 °C. In doing so, the conditioner made a lot of noise. This negative moment spoiled the impression, as it did not let me sleep well. Perhaps this problem (Malfunction of the air conditioning system) was only in my room. One more advantage - 24 hours room service. Convenient, in case of a late arrival. Overall, it was a pleasant experience also thanks to helpful friendly staff.