Hotel berhampiran Katedral St John's, Brisbane

⭐⭐⭐⭐⭐ 4.8/5 The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist. The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay

Location & amenities:  The location is the biggest asset of this nice independent hotel. It's near Toowong shopping center and the shops and restaurants that surround it, which include chemists & a 24 hour 7-11 convenience store. The hotel itself is home to the Katsuco Japanese restaurant on its ground floor- famous for its good Japanese food. There is free parking for guests, but the lots are limited (approximately 25 lots). There is free street parking along Sherwood road on the same side as the hotel. Hotel design, ambience, service:  The hotel lobby is cozy and compact, with a small seating area in front of the reception desk. Depending on the day of the week & time of day, the staff range from invisible to proactively polite & are generally nice. There is a lift to take you to your rooms over the three floors that it spans. Room design, comfort, acoustics: (deluxe King) The rooms are decently sized- with adequate room for luggage and sufficient points for charging. There is an ironing board, kettle, room safe, free tea bags, the usual soaps & conditioners and moisturizers provided. The bathrooms are well designed with a nifty smart/switchable/ dynamic glass looking into the bedroom. The shower head is a rain shower type - definitely giving it cred. The mattress and pillows are very comfortable indeed- standout & remarkable. There are blackout curtains which work well. As for the acoustics- overall decently quiet given the location at the corner of a busy crossroad. Noise from the corridor does seep in depending on your neighbors. There is also the usual mild hum & grumble from the bar fridge & whine from the air conditioner. The occasional street car cacophony can be heard during the day, but generally it's quiet at night. So a good night's sleep is mostly achievable. Overall: At the risk of making it more popular than it already is, this is a highly recommended property outside the city, with free parking. Will return if in the area!

Pool, gym, friendly staff. i enjoyed it very much. restaurants close by, city centre a short 10 min walk. no complaints

The hotel's location is excellent. The surrounding views and the city skyline are beautiful, both during the day and especially at night. As I had requested a quiet room so I could get enough rest, the hotel staff made every effort to accommodate my request, and I was satisfied with the result. Although a small amount of noise could still be heard in the room, it was minor and easy to overlook. The cleanliness of the hotel was very good, and the staff were friendly, professional, and helpful throughout my stay. Overall, I had a pleasant experience and would be happy to stay here again.

The jacuzzi and sauna at the Marriott were truly excellent! However, the phone in the room didn’t work, the bathroom drain was prone to clogging, and the drain in the washbasin was stuck closed. Also, there was a connecting door to the next room, so the noise from the neighboring guests was extremely loud and made the stay difficult.

The service of the concierge, reception and porter were absolutely faultless. They were very helpful, efficient, polite and respectful. The cleaniness of the room was questionable with public hair on the bathroom wall and some sort of dirt splattering on the tiles. There is some much needed maintenance/updating to be done and consultation with the practicality of the layout of the room and bathroom. The pool was not accessible by the time I checked in after my late flight and I could not use it early enough the next morning before I needed to depart which was very disappointing as I need to swim daily. Breakfast in the morning had lots to offer and it was clearly all freshly well made/delicious. I wish I had had more time to enjoy that and make it worthwhile. People with disability’s may have difficulty with the heavy lid containers that house the hot food. Room service was exceptionally slow, inaccurate and poor quality. If you are happy to spend $10 for a single latte to be brought to your room you would hope that it was available as listed or the alternative offered was at least delivered quickly and well made. Notes to room service were not read. Would stay again if I was purely considering the breakfast, concierge, reception and porter staff as mentioned. If the rooms, facilities, protocols and room service have not been updated then I’d give it a miss.

We weren't happy with the first room but they were more than happy to accommodate a room change. Very happy with where we stayed.

It was a bit painful from the get go checking in. You have to go to a different hotel a block over. There is nowhere to park to check in. I called the number to be put through to a call centre that isn’t on site. Call 1: yes you can park in the visitor parking just buzz and they’ll let you in. Call 2: while blocking the driveway I’m unable to find a buzzer that reaches reception. Operator sounds confused, I hang up and someone is coming out so I sneak in. Call 3: I’m parked in visitor parks, go up the lift and come out at another building. She again sounds confused. If I go out the door I won’t be able to get back in without a fob, so I’m asking which way I should go. There are no signs to tell me how to get to Ivy and Eve apartments. I eventually find a worker who takes me around to reception. Sorted. Or so I think. I check in with reception. The girl was really lovely and informative. So I think, until I reach the carpark of the next building I’m staying at. The sheet of paper she gave me says “your allocated car space is 131 and is located on 55. I drive in looking for level 55, car space 131. Neither of these exist. Call 4: Where is my carpark? Am I missing something. Keep in mind every time I call I’m asked to give all my details so they can verify my booking so by now I’m pretty tired of it all. She finds my booking and says oh yes you’re in park 55 on level B1. (See photo for why I was confused!) I drive around the carpark looking for a 55. It doesn’t exist. All carparks are labelled with a sign saying Art house and 4 numbers. Ok maybe it’s the last 2? Nope doesn’t exist. After driving around for a bit I realise there are numbers on the ground of the carpark that are completely different to the signs (I didn’t look at the ground because the signs said art house) So finally I work out that this is my park. Another confused guest stops to ask me where his park might be and I explain it’s the floor ones not the art house signs. So I wasn’t the only one. Ok so park the car, go upstairs to room 1106 which of course is on floor 10. Makes sense lol. As soon as I open the door I’m hit with a wet musty kind of smell. Like the place had been flooded and not allowed to dry out properly maybe? I opened all the windows and when that didn’t work I went and bought some air freshener to hide the smell a bit. We left all the doors open all night and next day and the smell improved. The lounge chairs are not comfy if you’re looking for a stay in watch Netflix type staycay, but the beds are really comfy. The place was pretty immaculately clean so that was nice. And washer dryer were great to have. If I had have known I’d need to go through all that checkin at another building I would not have booked. Maybe I missed the part that mentioned this? Ahh well we enjoyed our stay in general, it just didn’t get off to a good start.

An absolutely excellent place stay, would recommend, even just based on the staff and the breakfast. I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area. Check-in was so easy, and the reception staff was very kind. Things I loved: * the included healthy breakfast, * free on-site parking *Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch) * very friendly and kind staff * neat and good layout of room * comfortable bed * good air conditioning * friendly people throughout the building * walking distance to Chermside shopping centre * excellent price Thing I didn't like as much: * not really sound-proofed, you sometimes hear sounds from other rooms and hallways * the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping. Highly recommended.

Although I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem. Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.