Hotel berhampiran Pusat Membeli-belah Paseo Quilin, Santiago

非常愉快且美好的一次體驗，窗外就是延綿的安第斯山脈，美麗的雪景在晨曦中綻放；文華東方的品牌和調性你永遠可以信賴，酒店有兩家餐廳，甜品絕對不能錯過，可以選擇的品種非常多，尤其提拉米蘇非常棒！ 因回程航班是後半夜，酒店還把房間免費延至下午四點，很有温度的服務，如果下次再去，

I loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night. There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix. The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish. Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!

It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give. From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service. I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE

A standard Mariott-class hotel with modern and clean rooms. The reception guy was very helpful (thank you, Olaf), the restaurant menu was overpriced as usual (but you really don't have any other choice nearby). For the free shuttle service you should sign up beforehand, either at the reception desk or through the communication on this site (the seats on the shuttle van are limited). The shuttle leaves every quarter (15 minutes) past an hour (20.15, 21.15 and so on) from the domestic terminal (look for the pink column outside the arrivals) and every hour (20.00, 21.00) from the hotel.

We came very late, 1:14am due to flight delayed and the Conceirge was still opened for us and received a warm greetings. Breakfast has various food. We stayed for 2 nights and will come back to our next trip!

Loved this hotel! I don’t like standard chain hotels, so this was perfect for me. Situated in a very safe and convenient area. Only took an Uber twice, one from the Funicular and the other time to the airport. We walked every else. Located right next to the Sculpture Garden and walking distance to the gondolas and downtown! The staff were so sweet and helpful. We were told once we checked in we were now family! The lady from the breakfast room got all teary when I told her we were leaving. They gave us great advice as to where to go and even had a handheld scale to weigh our bags! There is no elevator, so be aware of this if you have heavy bags or can’t do stairs. My sister hated the shower, I loved it. The beds were comfy and the room was clean. The only issue, which to me was not important, but might be to you. They are very environmentally conscious in Santiago, so the towels were not a crisp white, but were clean and useable. The bar was also good, but food service took awhile, but when it finally came it was very good. The coffee in breakfast room was fabulous! Water in lobby 24/7. Desk manned 24/7. They buzz you in and out, which I liked. The front desk clerk was going off duty, but waited for me to help me weigh my bags. Would I stay there again? In a heartbeat!! Just FYI tourist areas are mostly closed on Mondays. So no hop on hop off bus and no gondola. But the Funicular was running.

這次我們一家四口入住四人房。第一眼感覺房間不算特別大，但發現設計真的非常用心，空間規劃得十分巧妙。我們4個人、4件大行李加4件小行李都能各自找到合適的位置，完全不會擁擠或凌亂，活動空間也很自在。細節處處體現貼心與實用，讓我們住得舒適又安心。 對家庭出遊來説，這樣的空間安排真的非常加分。既能滿足收納需求，也能保有彼此的舒適距離。整體體驗非常滿意，是一家我們願意再次選擇、也會推薦給家庭旅客的酒店。

⭐️⭐️⭐️⭐️⭐️ Amazing Stay – Great Value and Service I had a fantastic experience at Hotel Sommelier Loft. The staff were incredibly welcoming and helpful, always ready to assist with a smile. The rooms were spotlessly clean, well-designed, and very comfortable. I especially appreciated the central location — close to restaurants, shops, and major attractions, yet still peaceful at night. It’s also excellent value for money, offering quality service and comfort without the high price. Highly recommended for anyone visiting the area!

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

J'ai passé une excellente nuit dans cet établissement ! Tout était parfait du début à la fin : accueil chaleureux, chambre propre et confortable, literie de qualité et ambiance calme. Le petit déjeuner inclus mérite une mention spéciale : très complet, varié et délicieux, avec des produits frais et bien présentés. Je recommande vivement cet établissement, un excellent rapport qualité-prix !