Hotel berhampiran Muzium Gambar, Hsinchu

Exceptional Stay at Hotel Royal Hsinchu: A Standout Choice for Business & Leisure My recent visit to Hotel Royal Hsinchu (Hsinchu, Taiwan) exceeded all expectations, with flawless performance across every critical metric for a luxury hotel stay. Here’s a detailed, verified review organized by your requested criteria: Cleanliness (9.4/10) The hotel sets an immaculate standard. Guest rooms—including spacious beds, sleek干湿分离 (wet-dry) bathrooms with smart toilets, and city-view windows—are wiped down thoroughly daily, free of dust, odors, or stains. Public zones (lobby, restaurant, pool, and gym) are continuously maintained; even high-touch surfaces like elevator buttons and doorknobs are sanitized regularly. The entire property is smoke-free, ensuring fresh air throughout, with no musty smells common in older luxury hotels. Location (9.3/10) Perfectly positioned at No.227, Section 1, Guangfu Road, right on the doorstep of Hsinchu Science Park (ideal for business travelers). It’s a short drive to freeway interchanges, Hsinchu High-Speed Rail Station, and downtown shopping/dining districts. The free shuttle service connects guests to the science park, HSR station, and key local spots, eliminating transit hassle.桃园国际机场 (Taoyuan International Airport) is about a 40-minute drive away, while nearby convenience stores, cafes, and local eateries are within walking distance. Service (9.5/10) Attentive, professional, and warm—this team goes above and beyond. The doormen greet you by name after check-in, front desk staff handle requests (room upgrades, late check-out, local tips) quickly and politely, and multilingual support ensures global guests feel at ease. Bellhops assist with luggage promptly, breakfast attendants refill stations proactively, and housekeeping is discrete yet thorough. The staff’s willingness to personalize your stay (e.g., arranging birthday amenities) truly elevates the experience. Amenities (9.0/10) The hotel offers a comprehensive suite of luxury facilities. Guest rooms come with free high-speed Wi-Fi, premium linens, mini-bars, welcome drinks, and in-room safes. The heated outdoor pool and sauna are perfect for unwinding after a long day; the fully equipped fitness center caters to health-focused travelers, and the Royal Beauty Salon provides relaxing massages and treatments. The on-site restaurants serve an impressive breakfast buffet (featuring both international cuisine and authentic ********* specialties) plus refined Chinese, Japanese, and Western dining options. Additional perks include free parking, business center services, family-friendly rooms, and adapter/board game rentals. Final Verdict Hotel Royal Hsinchu is a five-star gem that balances luxury, practicality, and genuine hospitality. Whether you’re visiting Hsinchu for work (especially at the science park) or exploring the city’s culture and food, this hotel delivers an outstanding stay with zero compromises. I can’t recommend it highly enough and will definitely return on my next trip to Hsinchu.

Positives: - Perfect family resort with tons of activities for children to enjoy. Can spend the whole day just taking part in activities - breakfast is fantastic, in terms of taste and variety, especially the usage of local hsinchu food - Room big, comfortable and with nice decor - international power socket - baby shampoo, soap and lotion provided - eco friendly (toilet amenities such as tooth brush, paste) only provided upon request - indoor swimming pool - sauna Negatives - location not the best (next to a lake but not near the city centre or other amenities. Only a convenience store at the outside of the hotel) - sound insulation not perfect. Maybe just my room. Room facing the road, can hear the sound of traffic.

It is a hotel with spacious rooms and good breakfast. Price and quality is a good match. The location is not the best, but it was convenient for my conference location.

The hotel is very clean and has a convenient location, making it easy to get around. We would especially like to commend Cathy Lin for her excellent service. We encountered an unfortunate situation with another hotel guest, and she handled the matter with great professionalism and care. She resolved the issue promptly and even upgraded our room, which we truly appreciated. Cathy is also very attentive and proactive—always quick to respond and ready to step forward to assist whenever needed. Her service made a big difference to our stay. Highly recommended.

Bilik bersih. Mereka mendapat mesin untuk melakukan daftar masuk dan daftar keluar sendiri. Ruang letak kereta disediakan di tingkat bawah tanah. Dari segi lokasi tidak terlalu jauh dari kawasan pusat jika anda memandu, tetapi perlu berjalan jauh. Sarapan pagi sedap. Mereka juga akan memberi anda baucar untuk menebus kek atau minuman. Disyorkan.

The rooms are very clean and well tidy. The location is near to various food outlets and fast food chain. It will be a good recommendation for business or leisure stay. Overall the experience has been good.

場所は新竹駅から徒歩10分以内と近く街の中心地までも徒歩で行けて何かと便利です。 朝食もビュッフェ形式で品数も豊富で味もどれも美味しかったです。 部屋も清潔でドライヤーや大きな冷蔵庫もあり水も2本ついています。 部屋によっては窓がない部屋もあるので今回チェックイン時にリクエストして空いていたので変更していただきました。大きめなバスタブもあるので助かります。 フロントスタッフもとても親切で質問に対して丁寧に対応して頂けるのですごく感じがいいです。 個人的におすすめします。

For the price, this place was very disappointing. First surprise was when checking in, you're told that you have to hand your keys in whenever you leave. I asked why, and they said they don't want people copying the keys, but it certainly doesn't make me feel my stuff is safe when I don't have the key. Why they couldn't use a key card system like every other hotel, I don't know, but they wouldn't have that problem if they did. In any case, the locks are terrible. Like the kind for locking a bathroom door, it'd probably open if you rattled hard enough! The room itself clearly hasn't been redecorated in years, and looks tatty and everything is old and outdated. Worryingly, clearly there's a water leak from the bathroom and the corner of the wall on the bedroom side showed obvious water damage and looked damp. I think the room had been cleaned well enough but everything was so old, I didn't really want to touch anything. There was no quilt cover, just a sheet under it, so who knows how dirty that might have been. Likewise, there was a water cooler in the room rather than supplying bottled water, but I didn't feel confident trying it and bought bottled water from the shop instead. I think they'd tried to make an effort to make the rooms colourful. That was a focus of the room pictures and also they have photos of different room styles downstairs in the breakfast room too, but it just looks a bit weird. In my room, it looks like they found a random outdoors picture on the internet and copy pasted some random English text over the top. So, there's a full wall sized advert for a foreign internet company. It just looks tacky on a bedroom wall! The shower is over a bath, which is pointless as the bath is about 1m long and so nobody would fit in it comfortably anyway. Of course, there's no shower curtain so everything in the wet room gets soaked when you have a shower. Also, there's a sign by the toilet paper dispenser telling you not to put paper in the toilet, so I put my dirty paper in the bin provided. Was quite shocked that they don't clean the room daily as it wasn't a pleasant smell a day later. The breakfast was very basic Chinese style. I've enjoyed the Chinese breakfast in every other hotel I've stayed here, but here it's basically only rice, tofu and pickled vegetables. The location is good though. Close to the train station, and so near to all the sights as well.

The room smelled like combination of dirty unwashed dog, pee and cigarettes. Disgusting. Staff were nice. You really get what you pay for. Wouldn’t come here again.

Booked this hotel as my friend is also staying there, I was there only for a night and was given room 601. Once I open the room door I noticed a weird sourish smell. Room is definitely dated. The AC kept making weird noise, had to turn it to low and the noise level is more acceptable.  Other than that it appears to be clean. As I was staying for only 1 night and my friend is staying more nights, after I checked out, I went over to his room to store my perishables in the fridge as my flight is at 8pm. Once I stepped in, there was a strong sourish smell in the room which even the cleaning staff acknowledged that she smell it too. She sugggested opening the window to facilitate better air flow and if it still doesn’t work then maybe will use a air freshener. And then, the metal key didn’t work when I try to open the room door. The same lady assisted me and told me to turn the key left before turning the door knob right. But when I came back to the room, the key doesn’t work no matter if I turned it left or right. She took over and it opened, had to turn it left with more force 😬 Next, AC controller doesn’t work. She came back again and when she press it worked but she also said it’s tougher to press the button, she will change the batteries. After changing the batteries it’s still very tough to press the button, so she changed the controller instead. How eventful.  Won’t stay again if I can help it. Positive note though, the room wall paper doesn’t have the weird black barbwire pattern shows on the pics of trip.com, sorry I forgot to take pics.