Hotel berhampiran Jalan Nanping, Hefei

This was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room. The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger. My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic. I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant. I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.

This is my hotel of choice when I travel to Baohe District, Hefei on business, and this will be my 3rd stay. The hotel location is very good, with many good quality restaurants on the doorstep of the hotel and easy access to the city centre if required. The hotel rooms are large, well-equipped and always very clean, which is a credit to the diligent maid service at the hotel. The facilities at the hotel are everything I require when travelling on business, and the hotel staff are respectful and understanding of my busy schedule, helping with any requests I have, including help with laundry if I am busy. The staff respond quickly and positively to any concerns or help required, and nothing is too much for them. They prepare and serve good coffee in the lobby which helps start my day, and the breakfast selection is good and organised. There are many positives about this hotel, but what stands out is the staff - They are always happy, kind, helpful, positive and efficient, which makes my time very easy and smooth, even though we do not speak the same language. I recommend this hotel without question and hope that you have a very good experience if choosing to stay with them 👍

Generally very clean, and the staff were very polite and helpful. The room is very spacious and pleasant. The breakfast is relatively simple but good quality. The location is relatively convenient, though being right next to a major road does make it relatively difficult to cross the street at times. The wi-fi did not always work well, however. Overall it’s a relatively good hotel.

寶藏山居值得推薦！岱鰲山居地理位置很好，依山傍景，自然風光絕佳。 房間乾淨整潔，設施齊全。服務人員温柔有禮貌，全程體驗順暢。飯後漫步山野十分放鬆。 很適合一家人或者朋友結伴短途出遊，靜享慢生活，強烈推薦！

環境不錯 服務態度很好，一開始我沒有打印材料，前台姐姐很有耐心幫我打印了。位置也很好找，總體來説，是個不錯的

這次來合肥看演唱會，選擇入住方萊國際大酒店，整體體驗特別好。客房條件很不錯，房間寬敞整潔，床品舒適，看完演唱會回來能夠好好休息，緩解一整天的疲憊。贈送的自助早午餐品質在線，菜品豐富多樣，口味也很好，不用外出找餐廳特別省心。工作人員服務熱情到位，辦理入住退房效率很高。酒店臨近地鐵，出行便利，不管來回場館，還是去周邊正大廣場逛街吃飯都很方便，來合肥看演出，這家酒店非常值得推薦。

This was a fantastic stay for me for a day. I had a train to catch the next day morning from the station and I could not believe that this hotel was so so good! The room size was big, very clean and the staff was very friendly and helpful. I had to take a didi ride and I could not figure out the way, the staff came all the way near the ride point and showed me the directions. Its not one of those cheap and just sleep and go sort of hotels. Its a very comfortable and well run hotel. The only downside I would say is they dont have inhouse breakfast but they give you a voucher to use in a nearby food shop in the station. And thats something you can do on your own. So I dont see a merit in booking a room with breakfast but overall the stay was very pleasant, very relaxing and to be honest, I was blown away by the quality of my stay!

這個酒店，它是位於小區內部，挺安靜的一個房間，然後佈置他們店家都是很用心的在佈置，有抽油煙機，小冰箱，衣櫃，居家用品很齊全。 設施設備齊全，衞生乾淨整潔，樓下就是小區的周邊肖，理髮的，吃飯的都很便利。 店家小哥也比較細緻，怕我找不着圖文並茂的給我描述了酒店的位置。就是忘了拍照了 ٩（๑′0`๑）۶

帶孩子出遊選這家真的是太驚喜了！前台Sarah對待小朋友特別温和貼心，房間空間很大，衞生做的很乾凈，床品很柔軟，孩子住的安心。設施設備齊全完善，周邊吃喝玩樂都很方便，酒店環境優美，帶娃入住體驗滿分，下次還來！

A Delightful Stay at a Wonderful Hotel 🏨 ♥️📍Hefei I recently had the pleasure of staying at this charming hotel, and I can confidently say it was an exceptional experience from start to finish. From the moment I arrived, I was treated with an incredible level of hospitality that truly set the tone for my stay. Firstly, the host was amazingly kind and made me feel immediately welcome. Their warm demeanor and genuine interest in ensuring I had a pleasant stay were truly heartwarming. The check-in process was impressively speedy, which allowed me to settle into my room quickly without any hassle. Speaking of the room, it was spotless and impeccably maintained. The cleanliness was evident in every corner, from the freshly laundered linens to the sparkling bathroom. It was clear that the staff takes great pride in maintaining high standards of hygiene and comfort for their guests. The location of the hotel was another major highlight. It was incredibly convenient, situated close to all the key attractions and amenities I needed during my stay. Whether I wanted to explore local sights, dine at great restaurants, or simply stroll around the neighborhood, everything was easily accessible. My stay at this hotel was truly delightful. The combination of a kind and attentive host, efficient check-in, clean and comfortable room, and a prime location made for a perfect visit. I look forward to staying here again and highly recommend it to anyone seeking a pleasant and worry-free accommodation experience. 在美妙的酒店享受愉快的住宿🏨 ♥️📍合肥 我最近很高兴住在这家迷人的酒店，我可以自信地说，这从头到尾都是一次非凡的经历。从我到达的那一刻起，我就受到了令人难以置信的热情款待，这真的为我的住宿定下了基调。 首先，主持人非常友善，让我立刻感到很受欢迎。他们热情的举止和对确保我度过愉快住宿的真诚兴趣真的很暖心。办理入住手续的速度快得令人印象深刻，这让我可以很快安顿下来，没有任何麻烦。 说到这个房间，它一尘不染，保养得无可挑剔。从刚洗过的床单到闪闪发光的浴室，每个角落的清洁都很明显。很明显，工作人员非常自豪能为客人保持高标准的卫生和舒适。 酒店的位置是另一大亮点。它非常方便，靠近我入住期间所需的所有主要景点和设施。无论我是想探索当地景点，还是想在很棒的餐厅用餐，或者只是在附近闲逛，一切都很容易到达。 我在这家酒店住得真愉快。亲切周到的主人、高效的入住手续、干净舒适的房间以及黄金地段的完美结合，使您成为一次完美的访问。我期待着再次入住这里，并强烈推荐给任何寻求舒适无忧住宿体验的人。